“I chose this hotel for our short stay in St. Moritz on the recommendation of the Man in Seat 61 website, as he says he always stays here, and I can certainly see why - the hotel is very conveniently located for those arriving by train, as well as anyone planning to take the Bernina Express.
The hotel has a kind of family atmosphere, it's large enough to have all required amenities but not so large as to be impersonal. The staff we encountered were without exception very friendly and helpful, and the bar (the largest whisky bar in the world, apparently) is a great attraction, all the bar staff know quite a lot about whisky! The view from the restaurant over the lake is spectacular, and if you're there off-season as we were and reserve a table, you're very likely to get a window seat. Our room was one without a lake view but was still spacious and well-equipped, with wooden floor and furniture in a sort of chalet-style look. The shower was very good.
We were visiting in the middle of a two-week trip, and I'd essentially run out of clothes so I requested the 24-hour laundry service. I gather that housekeeping were a little unhappy at the volume, and the service certainly came at a price, but they treated my high-Street-anywhere clothes with as much respect as if they'd been from the Big-brand shops in St Moritz town centre. I was very happy with the beautifully neat, clean, pressed and folded clothes that came back.
I would definitely stay here again, and my only regret is that I wasn't able to tip better for the exceptional service we had (though the staff were as gracious about the tip as they were about everything else). I highly recommend this hotel.”
“Very helpful and friendly staff. Hotel provided transportation between hotel and train station. The breakfast is really good with freshly baked bread!”
“I would like to commend the quality service of staff Federica and Incorvaia... both very helpful and excellent in what they do - this is feedback of Raja Alshakar”
“Cheap hotel as compare to others hotel in St. Moritz but the location is far from the main station. You need to take another train to the station near the hotel. It is 15 minutes walk from the station.”
“Spacious, comfortable apartment. Secure parking. Although there was no conventional check-in, there was a very helpful and friendly guy on hand to greet you and sort out any problems.”
“Lovely room, had a very traditional rustic lodge feel to it. Very modern bathroom with good shower. Staff were super friendly. We took advantage of the afternoon snack that was laid on. The views of the snow capped mountains and nearby hillside pasture are stunning. We took a short walk and found a woodland park area which was very peaceful. We had drinks in the bar after our walk and had dinner in the restaurant in the evening (beware the menu is only written in German but we managed with translator app). Lovely breakfast. Very friendly people. We thought their use of small jars a good idea, saves wasting food.”
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