via Cumünevels 5, 7514 Sils Maria, Switzerland
#11 of 31 hotels in Sils Maria
Guests' ChoiceBased on 156 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
9.0
Facilities
8.6
Staff
8.7
Value for money
8.3
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 October 2024
Nathalie
SwitzerlandWe were in a room with a shared terrace for smokers. So when you leave the window open, and someone from the bedroom next door is smoking outside, all the smoke would come into our room. That was really annoying, even my dog started coughing. We should be given the option of non-smoking rooms, but I can also understand if they are putting dog reservations on the 1st floor.
The location was great, within walking distance from the main city centre, beautiful walks everywhere.
Stayed in October 2024
Reviewed: 23 September 2024
Myriam
SwitzerlandWe had the best pizza ever at the restaurant together with a fantastic salad.
Stayed in September 2024
Reviewed: 13 September 2024
Ado_p
SwitzerlandModern but rather cheap interior in rooms. Sauna area (cold plunge pool) smelled bad.
Looks very modern and has friendly personal. Nicely situated in Sils.
Stayed in July 2024
Reviewed: 13 September 2024
Roger
SwitzerlandWe booked to eat in the restaurant. The young lady serving us was fantastic, but there was a problem with undercooked food. The waitress agreed with us and took the food away. Then her older colleague came over to us and very rudely stated that the food was what we had ordered. I explained that we'd ordered medium cooked beef burgers and they were raw. She curtly informed us that that was how they did them there. If the restaurant is going to use English terms then they must cook to English standards! The younger waitress was very embarrassed and the people at the table next to us shocked by this woman's attitude, which was totally unacceptable.
The room was good and clean. The breakfast was good and tasty. Location was wonderful and there were lovely walks in the area.
Stayed in July 2024
Reviewed: 27 August 2024
Rudi
SwitzerlandI’ve stayed at this hotel before (twice actually) and the staff seemed less kind than usual. They did not really interact with us (nor realised that we have stayed there before, which is not a big deal, but it would have been nice). The breakfast also seemed to decrease in quality (comparing to the winter months).
Nice and cozy hotel in Sils Maria.
Stayed in August 2024
Reviewed: 10 August 2024
Michael
ItalyMattress was squishy soft; room furnishings and amenities were minimal; extra CHF 20 pp breakfast was disappointing; the hallway carpets need replacing.
Good and quiet location; excellent room size; good restaurant/pizzeria; on-site parking; staff were accommodating and responsive.
Stayed in August 2024
Reviewed: 8 August 2024
Martina
Czech RepublicGreat breakfast, very good service at the reception and restaurant as well. Clean and nice room. Great location.
Stayed in August 2024
Reviewed: 1 August 2024
Ana
SwitzerlandThe spa area could be bigger
Nice room, nice bathroom, nice sauna
Stayed in August 2024
Reviewed: 15 July 2024
Matic
SloveniaThe receptionist was unprofessional and rude, so she completely ruined our evening. She also wanted to convince me that I had only booked for one person, despite the confirmation from the booking site I had with me. Totally unsuitable for working in tourism.
Stayed in July 2024
Reviewed: 9 July 2024
Steven
United KingdomLimited on site car parking
Cleanliness, style
Stayed in July 2024
Reviewed: 21 May 2024
Yuri
SwitzerlandThe room was a bit small, the balcony is shared.
Very kind staff, nice breakfast buffet, cozy rooms
Stayed in May 2024
Reviewed: 20 May 2024
Nicoletta
SwitzerlandThe furniture in the room was a bit run down and the spa could do with some updating like more space to rest and hangers to leave the robes/ towels.
We loved the service in general and specially our compliments to the chef of Riccardo’s. The location is absolutely stunning.
Stayed in May 2024
Reviewed: 3 May 2024
Jiri
Czech RepublicI miss a refrigerator in the room.
Stayed in May 2024
Reviewed: 20 April 2024
Lone-wolf
SwitzerlandThe check-in receptionist on arrival was rather unwelcoming. The bathroom lacked storage space and the lighting was poor. A fridge in the room would have been convenient along with a kettle to make tea.
The restaurant attached to the hotel was convenient. The food was enjoyable and the service was friendly. The breakfast provided was also satisfactory. The location was convenient and close to surrounding towns and attractions.
Stayed in April 2024
Reviewed: 29 March 2024
Akezhan
Italynothing, we couldn’t ask for more!
Location, Quality of food, Wonderful landscape, Brilliant working space on the rooftop, Comfortable SPA facilities
Stayed in March 2024
Reviewed: 22 March 2024
Gjon
Czech RepublicNot space where to park the car
Sauna
Stayed in March 2024
Reviewed: 24 February 2024
Karen
SwitzerlandThe restaurant had a good variety of choices, the staff were friendly and service was great. We all liked our rooms. The breakfast had a good variety of choices.
Stayed in February 2024
Reviewed: 18 February 2024
Júlia
United StatesThe parking is indeed an issue (as many other reviews pointed out), but they make an effort to offset that. Location is ok, but not the most convenient. You do need a car. 10min drive from St Moritz and not a super easy walk to the lift at Sils, but manageable
Room ia very comfortable, good breakfast and friendly staff. They understand their parking limitations and they were very helpful to make it the least annoying as possible. Good valuable package for lift pass. And staff at the reception were super helpful to us
Stayed in February 2024
Reviewed: 16 February 2024
Lea
SwitzerlandThe spa has only the sauna and a steam bath, with few chaise long to relax, it is very small
The warm welcome, the big room, the very big bed
Stayed in February 2024
Reviewed: 3 January 2024
Martina
ItalyPoor breakfast buffet. Too expensive
Nice and essential rooms
Stayed in January 2024
Reviewed: 30 December 2023
Lena
SwitzerlandNothing
Great location, friendly staff, good value for money.
Stayed in December 2023
Reviewed: 20 November 2023
Paweł
SwitzerlandBeds were quite hard (or we are not used to such). Ventilator in toilet can be annoying if you get up in the night, but nothing bad.
Very good breakfast as well as dinner in the restaurant a'la carte. Very calm neighborhood. Reception openly told us that we can park in front of hotel for 12.- or go to underground parking (100m) which is in November for free.
Stayed in November 2023
Reviewed: 12 November 2023
Maciej
SwitzerlandTasty breakfast, super cool staff, nice and cosy sauna. Upper chillout room with super nice view. Good pizza in the restaurant.
Stayed in November 2023
Reviewed: 29 October 2023
Anna
SwitzerlandThere were no parking space left by the hotel and the receptionist couldn’t tell us were the nearest parking lot was.
Clean, practical, nicely renovated, good value for money.
Stayed in October 2023
Barnstaple, UK
Orebić, Croatia
Akita, Japan
St. Davids, UK
Laveno-Mombello, Italy
Salins-les-Bains, France
Teillots, France
Hangzhou, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content