N/A

All amazing

Stayed in February 2024

Location is the the key

Stayed in February 2024

Nothing

Everything

Stayed in January 2024

The views of the lake are astonishing so breathtaking and with the most praiseworthy accommodating, polite and utterly professional staff they are exemplary…the entire stay was simply immaculate!

Stayed in December 2023

Price was a bit high, but worth it!

Everything was exceptional from the staff to the facilities, but if I had to choose one thing that stood out, it was an amazing breakfast with a panoramic view.

Stayed in September 2023

Nothing

Everything

Stayed in August 2023

There wasn't anything we didn't like.

We absolutely loved everything about our stay. The staff are very nice and super helpful, from the front desk, concierge, wait staff, and housekeeping. Our room was a nice size, with a spectacular view and large bathroom. The breakfast was great, as was our afternoon tea on the terrace, and our dinner in the bar. And the location is perfect. We can't wait to come back!

Stayed in July 2023

Nothing

Everything

Stayed in July 2023

Everything

Stayed in July 2023

Nothing.

Location, attentive staff, beautiful breakfast with amazing views. The pool & spa area was lovely, again with stunning views.

Stayed in July 2023

Didn’t like the short stay, would’ve loved to stay longer

One of Europe’s top 3 best hotels when it comes to the staff, the rooms, the location and that amazing view

Stayed in July 2023

over priced

quality of service and amability of the staff

Stayed in February 2023

Nothing

Everything perfect as always! no drop in standards whatsoever. A classic for St. Moritz! Ideal for skiers as everything is thought-through to maximize efficiency to get on the slopes and make the most of one's stay. Will definitely stay again.

Stayed in March 2023

Top Team, Top Leitung .. wirklich Top of the World!

Stayed in February 2023

Stunning hotel, excellent accommodations, variety of excellent restaurants, impeccable service

Stayed in January 2023

what I didn’t like about my stay was my cancelled booking at the spa . cancelled on the same day of the booking because I wasn’t feeling well and couldn’t get out of bed. took some pain meds and it knocked me out on the same day. JESSICA from the spa called and o asked if I can cancel my booking because I’m not feeling well and couldn’t come she told me “No you can’t cancel because we are fully booked now” Without taking any consideration on my side she abruptly replied no. so I dropped the phone and didn’t know what to do because I was alone in the room and couldn’t even get out of the bed. upon checking out I saw that they charged me of the full amount at 250 eu for manicure and 200 eu approx. for pedicure too total of 450 eu +++ . they charged me 100% of the cost even though I didn’t show up because I was feeling well. in my end isn’t it that the hotel also needs to check on the welfare of the guest too? and the guest in the hotel? for me I made the right choice not to go to the spa considering that I was traveling for the past few days and I don’t want any chances of a virus in the spa considering that it’s a small place. upon so many considerations and explanations that I made through fron office they only gave me a discount of 25% off from the spa. another option was to avail the service on the same day of my checkout but they were also confused if to charge me a new rate or not. so that’s what confused me also. I have sent an email to Jessica a day after that incident but she wasn’t able to get back to me asap. and on that day another staff was handling me and had to coordinate with JESSICA STILL. point here is I think you should put considerations on your cancellation charges if theres an appropriate reason for it. safety of your guest and the guest around should be your priority as well.

I like the amenities of this hotel. though it may be a bit pricey but definitely worth the payment you spend on. YOU TOTALLY GET WHAT YOU PAY FOR. the staff were all accomodating they also picked us up at the train station which was a 3 mins ride haha in a rolls Royce. 😎 it was snowing during our stay they were able to accomodate us complimentary ride to and from the shops around st moritz

Stayed in December 2022

nothing.

We were kindly upgraded to a beautiful room overlooking the lake. it was spectacular. everything at badrutts palace exceeded our expectations. for example, the service at breakfast was exceptional- very attentive and food was excellent; concerige was very helpful work hiking trails to do and he organised complimentary rides to and from hiking spots; we were able to use complimentary electric bikes; the housekeeping service was exceptional- clothes were folded up, and very fast and efficient. Brilliant hospitality. we will definitely be back.

Stayed in September 2022

nothing

Best staff at a hotel I have ever come across, bar none!!!

Stayed in September 2022

no airconditioning

Stayed in August 2022

pricey

everyone is special

Stayed in July 2022

View, best service ever and the staff

Stayed in July 2022

This hotel far exceeds expectations. The staff is attentive and will make sure you have everything you need to enjoy your stay. The location is also great, with incredible views of the Lake. We enjoyed this top-rate hotel, their services and the friendly atmosphere the staff creates. Other pluses were: breakfast, the indoor/outdoor pool and the spa. We will definitely return.

Stayed in July 2022

to start, the staff at this hotel is nothing but kind and courteous. anyone i spoke with was sweet and helpful. the hotel itself is beautiful with lots of great amenities (like the pool and spa area!). the bed in the room was so comfortable, and the breakfast was fantastic (they have both buffet and a la carte options). would love to stay here again.

Stayed in July 2022

Fantastic breakfast, great location, stellar staff service (quite rare in a post-Covid world..). Arrived without any ski gear and the concierges went out of their way to help me find my outfits. Also all of the hotel restaurants are delicious and there's an option for every taste. Will definitely come back!

Stayed in March 2022