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Riviera Maya Verified Hotel Reviews by Real Guests

Recent reviews

  • Hotel El Moro Review score: 10

    “Really nice staff, great size room, comfy beds, great complimentary breakfast.”

  • Mvngata Beach Hotel Review score: 7

    “Breakfast a la carte with good options Pool with infinity sea view Massage with therapist Lourdes”

  • “Big size rooms. Location and access to the beach. Outstanding housekeeping staff and cleanliness”

  • “We booked this hotel very last minute as another accommodation we had booked fell through. We went for the all inclusive option as we felt was a good deal on booking.com. We were very impressed with the quality of the service provided at The Reef 28. From the very start at check-in to the last minute at check-out we've had a great experience. Staff was always polite and helpful. The food was amazing, breakfast buffet but lunch and dinner were a la carte, so quality was really good. All the drinks and cocktails included such high quality with a wide variety. The room was vey spacious and comfortable, bathroom and all facilities always clean. As it is an adults only hotel, the vibe was great. Unfortunately, our room faced a karaoke bar which made it a bit noisy but it's not the hotels fault, we just dealt with it. There is no beach access but you can go to the public beach a few blocks away or pay an extra small fee daily to have access to their other 2 beach-front resorts and you can use your all inclusive there as well (they provide a shuttle bus). The rooftop pool and bar have an amazing view to the ocean and again, great vibe up there. My only 2 criticisms are: - Would be nice if they provided bottled water in the minifridge in the room - Music is way too loud in the rooftop, hard to have a conversation sometimes. Didn't wanna be "that guy" to complain, but a few notches down on the volume would make it just perfect! All that said, I still rate them 10/10 as we loved every minute of our stay and we will be planning to come back. Note: we've read other reviews about a sales pitch for their vacation club. They do try to sell you at the very start but don't feel pressured in having to watch the presentation or commit to anything. We didn't and we still had a great experience with staff and our stay.”

  • Hotel 12 BEES by Kavia Review score: 9

    “Nice rooftop bar/ restaurant with 2 rooftop pools. Good value, nice room and sort walk to the main street. .”

  • “The service provided by the staff was professional and very attentive, the receiving area was very attentive and quick, special thanks to Irene and Viviana, they gave to my birthday an unexpected boost!”

  • Hacienda Paradise Hotel Review score: 5

    “The location and size of the room are good.”

  • Una Vida Review score: 10

    “Sadly, we only stayed for 2 night. If we had known better, we would have stayed at least 4. The Room with the private pool was very Beautiful. I really had the best experience in my life regarding service staff. You can choose from a few breakfast options a la carte.”

  • “Delicious breakfast and wonderful breakfast staff, fab rooftop pool and right around the corner from the beach and some lovely restaurants.”

  • Alquimia Hotel Boutique Review score: 7

    “Fabulous location, right on the beach and with a pool.”

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