Recent reviews
“The location and size of the room are good.”
“We booked this hotel very last minute as another accommodation we had booked fell through. We went for the all inclusive option as we felt was a good deal on booking.com. We were very impressed with the quality of the service provided at The Reef 28. From the very start at check-in to the last minute at check-out we've had a great experience. Staff was always polite and helpful.
The food was amazing, breakfast buffet but lunch and dinner were a la carte, so quality was really good. All the drinks and cocktails included such high quality with a wide variety.
The room was vey spacious and comfortable, bathroom and all facilities always clean. As it is an adults only hotel, the vibe was great. Unfortunately, our room faced a karaoke bar which made it a bit noisy but it's not the hotels fault, we just dealt with it.
There is no beach access but you can go to the public beach a few blocks away or pay an extra small fee daily to have access to their other 2 beach-front resorts and you can use your all inclusive there as well (they provide a shuttle bus).
The rooftop pool and bar have an amazing view to the ocean and again, great vibe up there.
My only 2 criticisms are:
- Would be nice if they provided bottled water in the minifridge in the room
- Music is way too loud in the rooftop, hard to have a conversation sometimes. Didn't wanna be "that guy" to complain, but a few notches down on the volume would make it just perfect!
All that said, I still rate them 10/10 as we loved every minute of our stay and we will be planning to come back.
Note: we've read other reviews about a sales pitch for their vacation club. They do try to sell you at the very start but don't feel pressured in having to watch the presentation or commit to anything. We didn't and we still had a great experience with staff and our stay.”
“Breakfast a la carte with good options
Pool with infinity sea view
Massage with therapist Lourdes”
“Really nice staff, great size room, comfy beds, great complimentary breakfast.”
“Delicious breakfast and wonderful breakfast staff, fab rooftop pool and right around the corner from the beach and some lovely restaurants.”
“The service provided by the staff was professional and very attentive, the receiving area was very attentive and quick, special thanks to Irene and Viviana, they gave to my birthday an unexpected boost!”
“Big size rooms. Location and access to the beach. Outstanding housekeeping staff and cleanliness”
“Fabulous location, right on the beach and with a pool.”
“Nice rooftop bar/ restaurant with 2 rooftop pools. Good value, nice room and sort walk to the main street. .”
“Sadly, we only stayed for 2 night. If we had known better, we would have stayed at least 4. The Room with the private pool was very Beautiful.
I really had the best experience in my life regarding service staff.
You can choose from a few breakfast options a la carte.”
Aalada Playa del Carmen
Ranked
61
out of
617 in the region, as well as being
16 of
228 for hotels in Playa del Carmen .
Last review posted: 2 days ago
“We had a great relaxing stay”
“It was located near enough to the Centre while still being...”
“Great place to stay with a central location.”
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Valentin Imperial Riviera Maya All Inclusive - Adults Only
Ranked
62
out of
617 in the region, as well as being
3 of
56 for hotels in Puerto Morelos .
Last review posted: 20 days ago
“Celebrating our 65th anniversary was made special by Valentín Imperial”
“The food was really bad”
“La
Comida el servicio y la gente del staf”
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Conrad Tulum Riviera Maya
Ranked
63
out of
617 in the region, as well as being
37 of
231 for hotels in Tulum .
Last review posted: 4 days ago
“Great facilities, food and staff. Short staffed.”
“Amazing resort, beautiful design and architecture. Pools and pool side facilities were perfect.”
“Loved it so peaceful would reccomend to anyone looking to relax!”
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Maison Tulum
Ranked
64
out of
617 in the region, as well as being
38 of
231 for hotels in Tulum .
Last review posted: 13 days ago
“PEACEFUL AND RELAXING”
“Beautiful hotel in Tulum! Must stay here!”
“A big thumbs up and would stay again”
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Impression Moxché by Secrets - Adults Only
Ranked
65
out of
617 in the region, as well as being
17 of
228 for hotels in Playa del Carmen .
Last review posted: 35 days ago
“this is a must stay resort; you will not be upset;”
“The hotel itself was great, with amazing friendly staff...”
“Kind of weird”
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Our Habitas Tulum
Ranked
66
out of
617 in the region, as well as being
39 of
231 for hotels in Tulum .
Last review posted: 11 days ago
“Relaxing time away in a slice of heaven”
“One of our favorite hotels”
“EXCELLENT! RELAXED. RECHARGED! Everything I needed for this solo beach holiday was provided here”
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Hostel Oryx Tulum
Ranked
67
out of
617 in the region, as well as being
40 of
231 for hotels in Tulum .
Last review posted: 2 days ago
“Strong wifi!”
“Clean showers, clean toilets, clean rooms, very good...”
“Oasis in the middle of Tulum”
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Meliora by Bunik
Ranked
68
out of
617 in the region, as well as being
18 of
228 for hotels in Playa del Carmen .
Last review posted: 2 days ago
“Comfy and quiet hotel!”
“great location & value for price”
“Staff was so hospitable
”
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La Villa Mexicana by Diving Prestige
Ranked
69
out of
617 in the region, as well as being
1 of
9 for hotels in Xpu Ha .
Last review posted: 83 days ago
“Dedinitelly more than an accomodation. An experience!”
“Stop searching, this is THE place!”
“Verry nice Host nice pool great Breakfast.”
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Casa Almendro
Ranked
70
out of
617 in the region, as well as being
41 of
231 for hotels in Tulum .
Last review posted: 12 days ago
“Nice!”
“Excellent”
“Very big room.”
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Grand Residences Riviera Cancun, All Inclusive
Ranked
71
out of
617 in the region, as well as being
4 of
56 for hotels in Puerto Morelos .
Last review posted: 11 days ago
“The best hotel experience we’ve had in Mexico”
“Overall, our stay was wonderful.”
“Highly recommend. So relaxing and comfortable, the pool, the beach , the restaurants and staff are incredible.”
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Porto Playa Condo Hotel and Beach Club
Ranked
72
out of
617 in the region, as well as being
19 of
228 for hotels in Playa del Carmen .
Last review posted: 3 days ago
“Beautiful hotel with great service”
“Good apart hotel, clean and safe in hotel zone”
“Rooms are well equipped, comfortable and nicely located”
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Villas H2O
Ranked
73
out of
617 in the region, as well as being
42 of
231 for hotels in Tulum .
Last review posted: 6 days ago
“The pool, the size of the room with the terrace, and the...”
“Exceptional staff, wonderful pool, great breakfast!”
“Good”
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Rodina Boutique Hotel
Ranked
74
out of
617 in the region, as well as being
20 of
228 for hotels in Playa del Carmen .
Last review posted: 4 days ago
“Too noisy”
“Definitely recommend staying here”
“Great value for money.”
See more reviews of Rodina Boutique Hotel
Luxury Condo for 4 Casa Azul
Ranked
75
out of
617 in the region, as well as being
43 of
231 for hotels in Tulum .
Last review posted: 15 days ago
“Great”
“Two bathrooms, two balconis, super terrace and pool...”
“Very Clean, Great location- Still developing and under...”
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Hotel Lunata - 5th Avenue
Ranked
76
out of
617 in the region, as well as being
21 of
228 for hotels in Playa del Carmen .
Last review posted: 2 days ago
“Beware the noise all night”
“A beautiful little hotel!”
“Ideal location right on fifth and close to the beach”
See more reviews of Hotel Lunata - 5th Avenue
Hotel Poc Na Tulum
Ranked
77
out of
617 in the region, as well as being
44 of
231 for hotels in Tulum .
Last review posted: 2 days ago
“Beautiful!!!”
“A superb stay with minor improvements”
“Enjoyable but would have been better with more attentive service.”
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Hotel Ma'xanab Tulum
Ranked
78
out of
617 in the region, as well as being
45 of
231 for hotels in Tulum .
Last review posted: 4 days ago
“Clean, quiet, and excellently located, close to everything.”
“Nice but not up to its rating”
“Had a great calmness and tranquility”
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Maya Eco Village
Ranked
79
out of
617 in the region, as well as being
8 of
55 for hotels in Akumal .
Last review posted: 52 days ago
“Beautiful very well designed garden making you feel you are...”
“The proprietor was very welcoming.”
“Meet my expectation”
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Hotel Casa de las Flores
Ranked
80
out of
617 in the region, as well as being
22 of
228 for hotels in Playa del Carmen .
Last review posted: 4 days ago
“I love its aesthetic, staff were so helpful they even gave...”
“Would 100% recommend”
“Great hotel and staff”
See more reviews of Hotel Casa de las Flores
La Bella Vita Tulum
Ranked
81
out of
617 in the region, as well as being
46 of
231 for hotels in Tulum .
Last review posted: 28 days ago
“Cool”
“I liked a staff first of all.”
“Friendly and kind help at aarival and during the stay.”
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Aloft Playa del Carmen
Ranked
82
out of
617 in the region, as well as being
23 of
228 for hotels in Playa del Carmen .
Last review posted: 4 days ago
“Great stay”
“Nice property !”
“Great modern, quiet hotel, but close to the action”
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Terasu Riviera Maya Hotel & Spa, en Xcaret
Ranked
83
out of
617 in the region, as well as being
24 of
228 for hotels in Playa del Carmen .
Last review posted: 7 days ago
“Excellent stay! Perfect breakfast, natural environment, clean room”
“An authentic experience”
“We enjoyed the stay.”
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Hotel La Semilla a Member of Design Hotels
Ranked
84
out of
617 in the region, as well as being
25 of
228 for hotels in Playa del Carmen .
Last review posted: 3 days ago
“Not as good as I hoped”
“Wonderful place, with incredible breakfast. Felt like a little oasis around the corner from great restaurants and bars a”
“The breakfast was very good.”
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Hotel Real Del Mayab
Ranked
85
out of
617 in the region, as well as being
26 of
228 for hotels in Playa del Carmen .
Last review posted: 7 days ago
“Friendly and available staff.”
“Incredibly close to many tourist area and to ADO station.”
“Lovely comfortable hotel with kind owners”
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Desire Riviera Maya Resort All Inclusive - Couples Only
Ranked
86
out of
617 in the region, as well as being
5 of
56 for hotels in Puerto Morelos .
Last review posted: 8 days ago
“Wonderful experience!”
“Its my fifth time to book in this resort
”
“Believe the hype!”
See more reviews of Desire Riviera Maya Resort All Inclusive - Couples Only
Dune Boutique Hotel located at the party zone
Ranked
87
out of
617 in the region, as well as being
47 of
231 for hotels in Tulum .
Last review posted: 41 days ago
“The stay was great, bed and cleaning staff could be better”
“Paradise”
“The breakfast was the best part.”
See more reviews of Dune Boutique Hotel located at the party zone
Mvngata Beach Hotel
Ranked
88
out of
617 in the region, as well as being
27 of
228 for hotels in Playa del Carmen .
Last review posted: 2 days ago
“Location, restaurant, infinity pool, access to the beach and...”
“Amazing place to stay very good staff. Little isolated”
“Beautiful place .”
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Kan Tulum
Ranked
89
out of
617 in the region, as well as being
48 of
231 for hotels in Tulum .
Last review posted: 2 days ago
“A divine hideaway paradise!”
“Gorgeous accommodation - recommended to everyone!”
“Food was good, room was good size, very friendly staff and...”
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Ah Xok Suites
Ranked
90
out of
617 in the region, as well as being
28 of
228 for hotels in Playa del Carmen .
Last review posted: 39 days ago
“My stay was overall amazing !”
“Nice apartments with very central location on Quinta Avenida”
“Nice if you already have plan for all stay”
See more reviews of Ah Xok Suites
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