They had some issues with the elevators during our stay, but had it addressed quickly.

The staff was amazing and the level of service was exceptional. We could call (or use Whatsapp) and request anything (more towels, 2 cappucinos, etc) and it arrived within 10-15 minutes. The staff also went out of their way to leave us small treats during the stay. They even surprised us with a birthday cake for my fiance (they must have seen the date on her passport because we never said anything!) Also, the spa and rooftop lounge were top notch.

Stayed in June 2024

Loved the room & hotel feel. Loved the spa & intimacy of it. Loved the service & the extra treats! Had a much needed relaxing stay in a wonderful place.

Stayed in June 2024

Nothing

We enjoyed pretty much everything. Lovely, fairly spacious and well decorated room. The weather was horrible and we were glad to have chosen such a nice hotel with good facilities. We got to use the spa and had an excellent spa treatment. Very nice bar with DJ or live music. Excellent breakfast. Unfortunately due to weather conditions we could not visit the rooftop bar but look forward to doing so next time. Very friendly and helpful staff. We Loved the idea of downloading and using the hotel app, it was quite helpful.

Stayed in March 2024

nothing

Gorgeous, stylish, clean hotel. Staff was lovely - especially Jessica. The room was very nice with a wonderful view. Loved the rooftop bar. No notes.

Stayed in June 2024

No dislikes at all

Staff exceptionally friendly and helpful, fabulous roof top bar with stunning views, great attention to detail [welcome gin & tonic in room on arrival], room large comfortable and well equipped.

Stayed in June 2024

Very good hotel, nice design, very caring and polite staff. I want to say hello to guys working at the rooftop bar. It was amazing staying there!

Stayed in June 2024

The hotel is lovely. It's beautiful and situated in a great location, walking distance to many things. The staff was super friendly and accomodating.

Stayed in May 2024

The beds were not comfortable - at this price point I expect to be on a high quality mattress. I also would have liked more privacy in the bathroom. Toilets should be in fully contained rooms and I think overall this space was more open than it needed to be

Every member of the staff was exceptional. This to me is what makes the biggest difference at any hotel property and Vintage Hotel is absolutely nailing it.

Stayed in May 2024

Nothing

Hotel in great location excellent staff great roof terrace and good food and wine

Stayed in May 2024

Beds could have been more comfortable. Room lighting could be better Bidet difficult to use, toilet brush fitted where right knee should go!

Reception staff excellent Excellent breakfast. Breakfast staff very accommodating

Stayed in May 2024

Needed to make reservations for gym use. Not terribly inconvenient but different from other properties with gym access

Perfect location, very nice and accommodating staff, wonderful rooftop bar

Stayed in April 2024

Breakfast was overpriced, so many wonderful cafe not to far for much less. Depending on places you are visiting or wanting to explore. It is a bit more of a walk, which we didn't mind and did our research before hand but could be a downside for many.

The Room was nice, decor was pleasing and many nice amentities. We love relaxing at the rooftop bar for the evening and watching the sunset. They had a delicious mixed drink special for the month up there. Breakfast downstairs was delicious, even though it was not included. The locations was okay depending which way you were going/coming there are some hills to up when coming from the main street, Av. de Liberdade.

Stayed in May 2024

breakfast room, staff, all lovely

Stayed in April 2024

Lovely rooms and location, lots of really good restaurants close by within walking distance. Staff were very helpful and happy to give lots of recommendations and advice for places to visit/food to try etc.

Stayed in March 2024

One day we returned at the end of a long day out and the room hadn’t been serviced which was annoying. We did call reception and this was seen to straight away. It’s also worth noting the you can only use the spa for a maximum of 1 hour. This isn’t advertised anywhere on their website or on booking.com so if you intend having a long weekend in Lisbon and wish to use the spa for an afternoon for a bit of R&R after all that walking probably not the place to choose with the limitation.

The property was clean, modern and in a great location. Good size room and the amenities in the room were excellent. The gnt in the room was a great touch as well as the cake/port for my partners birthday.

Stayed in May 2024

Nothing

It was excellent, comfortable, clean and staff were very helpful

Stayed in May 2024

This hotel boasts a prime location, and the rooms are impeccably clean. The rooftop bar is simply breathtaking, offering stunning views. The staff members are exceptionally kind and even went the extra mile to surprise me with a birthday cake during my stay.

Stayed in April 2024

I visited Lisbon with my wife and our nine-month-old daughter. The hotel is clean and beautiful, the staff is attentive and helpful, especially with our baby's food needs. The chef prepared food to our expectations, and we had a wonderful vacation in Lisbon. Thank you again for your attention.

Stayed in April 2024

I can't fault this hotel, we adored it !

Stayed in March 2024

Breakfast service was a bit hit and miss and could have done with more options for breakfast.

Room was lovely, fabulous shower and lovely little surprises left in our room. Rooftop bar was lovely.

Stayed in April 2024

This is extremely minor, but dang those beds are hard!

Great design Lovely staff Nice little touches everywhere Tasty food Would definitely stay again

Stayed in April 2024

Nothing

Very relaxing terrace for evening drinks. Very quiet location. Staff were very attentive. Good size room with large comfy bed.

Stayed in April 2024

Nothing

All of it

Stayed in April 2024

pillows and matress

design

Stayed in April 2024