Beautiful hotel. The choice of inside and outside pool was great. Staff friendly. Rooms large and decorated well. Very clean.

Stayed in September 2024

Quartos

Spa, piscina exterior

Stayed in August 2024

As soon as I arrived at the hotel, I went to reception and was greeted by the least friendly person I've interacted with in years. The lady was totally cold, distant, unsympathetic, unfriendly and made us feel unwelcome and that we were being a nuisance. We asked if we could have the room for an extra hour after check-out so that our son could have a nap in the hotel (and we said we'd pay an extra fee if necessary) and she was blunt in telling us that it wasn't possible and that we'd have to leave the hotel immediately after check-out, we wouldn't even be able to stay in the bar or the pool area and we'd have to leave the hotel. Honestly, it was the first time in my life that I had heard something like this and I was shocked. The hotel is very old and in need of work, the carpets were old and stained, the telephone in the room must have been more than 20 years old and no longer worked, the bathtub had mold marks on it, the bathroom mirrors had black spots on them because they were so old. There was a strong smell of tobacco in the corridor between the rooms. The room didn't have blackout curtains, which made it difficult for those with small children to sleep. The rooms do not have a kettle. I paid €140 for a night in a twin room and found the price very excessive for this type of hotel - for this price I expected a lot more. If it hadn't been for the very friendly staff member at reception on the day I checked out, I think I would have left with a worse rating.

As I was traveling with children, I felt that the fact that the hotel had an indoor and outdoor pool was very good. The breakfast, although not very varied, had several vegan and gluten-free options, which I wasn't expecting and was a pleasant surprise. There is an outdoor area with a small playground for children, which was also good. The staff member I spoke to at reception the morning I left was very friendly and helpful (24/8/2024) There is parking at the entrance The garden was well kept The outdoor pools were very clean and the furniture in the pool area was also nice and comfortable

Stayed in August 2024

Beautiful property. Expansive garden and pools (indoor and outdoor). Easy parking at no cost. Our room faced the large front lawn and pool. We saw a beautiful sunset, as the property sits at an elevation. At night we kept the window/door open with a quiet a peaceful atmosphere. The value was exceptional. Breakfast was good also, though not exceptional.

Stayed in July 2024

There wasn't a hot water kettle/jug and cups in the room for a hot drink. Although there is a restaurant and bar on site to get a refreshment.

Stepping into this Hotel was stepping into elegance and class. Friendly staff to welcome us on arrival. Free, on site parking. The front lawn was well maintained with a fabulous swimming pool. The room provided dressing gowns and slippers and a welcome tray of little biscuits. Wifi good and a large spacious bathroom with shower over bath. We recommend this property. This would be a great accommodation for some quality time with your partner. Thank you.

Stayed in July 2024

Breakfast could be a bit more diversified.

The garden and all the environment around the hotel. Staff was very polite.

Stayed in June 2024

I felt the young staff on when we arrived and later that evening could have done with a more senior person overseeing their customer relations.

Hotel a bit tired. Room spacious but carpet worn,paint peeling off bathroom door and rusty fitting bathroom. It was clean and the person on reception did offer us another room but we were too tired to move after a 30+k day. Breakfast and dinner excellent and pool looked inviting but we didn’t have a chance to use it

Stayed in June 2024

Close to Conímbriga ruins. The swimming pool and sauna are great. It's a Lovely building with beautiful decor

Stayed in June 2024

A bit dated and carpet in the room was worn

Had a swimming pool

Stayed in May 2024

Heating & air conditioning was broken and we were not informed when we booked

Nice large room, however the hotel is now very tired with many things broken or not working. A particular mention goes to reception staff in particular Gil. Who went out of his way to sort out issues. Thank you.

Stayed in May 2024

Lovely comfortable stay. Good food and delightful staff.

Stayed in April 2024

We arrived when the outside pool was not available

Restaurant and bar were great

Stayed in April 2024

Our room did not have the large double bed we had requested, but that was quickly remedied. Fire false alarms in middle of the night were upsetting. The hot tub in the spa was not hot. The desk clerk explained that we had experienced their first concert event and that the staff was not ready for the large influx of patrons. He promised that next time would be much better.

The staff was extremely helpful. We were allowed to enjoy the spa after checking out on our second day. The restaurant was open after our concert for ala carte delicious food. The sauna in the spa was very hot.

Stayed in April 2024

Nothing really.

A really friendly traditional hotel right where we needed to stop over. The facilities were great but we had a storm when we arrived so couldn't use the outdoor ones and sadly didn't stay long enough to try the others. The room and ensuite were very large and traditional. Staff were great and the evening meal plus breakfast fantastic. An amazing all inclusive price for such a great hotel.

Stayed in October 2023

Great pool, great breakfast. A few minutes walk to the centre of Conimbriga where there are a few nice restaurants, although the restaurant and bar in the hotel are lovely too.

Stayed in September 2023

The mattress needs to be replaced...To stiff for my liking...

The property has old world charm...Laid back vibes...Spa with both indoor and outdoor pool plus gym and massage...The restaurant has excellent evening meals and a decent breakfast...Location is optimal for exploring and hiking...Rooms are big with plenty of space...Wifi is pretty good...

Stayed in October 2023

Not within walking distance to many things, but we had a car.

The staff were all friendly and although the hotel feels a little on the older side, it still feels historic and fancy. Our dinner was amazing. We did not use either the indoor or outdoor pools, but they looked great.

Stayed in October 2023

The hotel wasn't recently renovated, but it covers up for that in charm. The only thing I didn't like, is that we only stayed one night.

Absolutely amazing service! Excellent staff! Starting from the warm welcome and willingness to accomodate all our needs at the reception, the small attentions in the room - biscuits & wine, to the service in the restaurant! Top notch! Lovely little wellness area, fabulous dinner. High quality products and coffee for breakfast. The views over the lawn were also very nice. Would definitely stay there again!

Stayed in September 2023

We loved everything

It was extremely beautiful!

Stayed in September 2023

Aircon had a little noise

I loved the indoor pool as I have fair skin and burn easily. The food was good. The reception staff were helpful when I needed to see a doctor.

Stayed in August 2023

The room was a bit old. The carpet on the floor felt dirty and the bathtub too.

Location was great. Breakfast was good with variety.

Stayed in August 2023

Great hotel with a large garden. Very friendly staff. Good breakfast. The restaurant serves tasty food and good wines. Rooms are a bit dated but spacy and clean. Coimbra is only 25 min by car. Nearby is an impressive Roman Site and museum.

Stayed in August 2023

The style smells the 60’s. Some elements in the bathroom were rotten and the door was not working properly. The service at the restaurant was super mega extra long….. I believe they were hunting the chicken before cooking it.

The location with an giant green garden and swimming pool. The village around is calm and typical.

Stayed in July 2023

1. On the first day we were told that to use the outdoor pool we had to purchase bathing caps costing 5e each. It was clear that this was not so and the money was refunded. It was then explained that the caps were required for the indoor pool which we did not want to use. Howver it was quite clear that other guests were not using caps for the indoor pool. Something the hotel needs to sort out 2. one day we discovered that a private party was to be held on the outside terrace right next to the hotela with a massive set of speakers right under our bedroom window. When we asked about this we were told "this is normal" and that the party would end after11.30 PM. Only when I insisted that packing our things and moving rooms was a great inconvenience was it agreed that we could sleep in another room that night at no extra cost. We went to sleep there only to discover that unkknown to us the speakers had been transferred to the same side of the hotel as the second room and we stayed in our original room. What confusion. There was ample room in the hotel grounds for the party to be placed well away from the main hotel building. The hotel needs to address this issue properly!! 3. One night at dinner when the regular server was not there the replacement did not do their job well.

most things were very good. the option of inclusive dinner which includes excellent in-house wines is a VERY good option

Stayed in July 2023