air conditioning was not working on the first night

staff were really accommodating we had a junior suite that slept 3 people with plenty of room

Stayed in September 2024

Nothing

The Hotel is in a quiet location yet within easy walking distance down a lovely tree lined avenue into the centre. The staff were all extremely pleasant and helpful. The Hotel was very comfortable and the Restaurant was excellent and we were very lucky as there was music. Normally, I loathe Hotel "entertainment " but the singer and were accompanying guitarist were amazing.

Stayed in August 2024

My main concern is the friendliness of the staff. We felt that none of them seemed happy or friendly.

A lovely hotel situated in a great location.

Stayed in September 2024

Nothing.

Well appointed hotel with all the amenities you would want in a good location in the financial district. Nice walk to Commercial Square which is predominantly downhill but could be a little more challenging after a day sight seeing.

Stayed in September 2024

They have rooftop bar. I wish it had stayed open later.

The location was great. Right off the main high end shopping street but without all the noise! The room was average size for europe but very comfortable and well appointed. Bathroom was clean and modern with great products. Did not get the breakfast package but heard it was good.

Stayed in July 2024

Beautifully maintained hotel in a lovely quiet area of Lisbon. Easy walk through the city to most parts. Staff were exceptional and always smiling. Will stay again if we can come back to Lisbon

Stayed in August 2024

The rooms are very small. We were facing the back of the hotel and lots of construction work going on lots of noise, could not sleep that day or lie in the next day due to the noise, which did not make our stay that pleasant unfortunately, they should have moved us, but they did not which once again was very disappointing, staff did nothing to support us here when we asked them. No staff ever on the rooftop for drinks, sat there for two hours saw one member of staff then no one else for the rest of the time I was there to take my order.

The hotel was lovely, it's a great location, breakfast restaurant & bar area great. The main thing with this hotel is your just off the main road in Avenida Liberdade.

Stayed in August 2024

very nice hotel ,great staff and location

Stayed in August 2024

The pool and hot tub were lovely, however there were not enough sun beds which meant we were limited on how much time we could spend in the pool. The pillows were too soft for me but that is a preference.

The hotel was not far out from the centre, a few metro stops. The hotel staff were friendly, attentive and helpful. The beds were comfy and there was a range of different items at breakfast.

Stayed in August 2024

Nothing

The boutique feel, the excellent breakfast, the staff

Stayed in August 2024

Breakfast is a little chaotic, long waits for coffee and language barrier often an issue when ordering

Lovely property, really stylish, good rooms.

Stayed in August 2024

Great gastronomical restaurant

Stayed in August 2024

Maybe in the future I would appreciate the windows to be able to open on upper floors. However, the AC worked very well.

Ideal stay for a solo traveller! Staff at every point in the hotel were very helpful, kind and enthusiastic. The hotel lobby/breakfast room has a beautiful designed furnitures and the rooftop is very nice for sunbathing. Generally, great atmosphere!

Stayed in August 2024

I would prefer proper barista coffee with breakfast.

Excellent location, on a quiet street, within walking distance of the city center, restaurants and bars. The breakfast was very good, and live music at the rooftop bar was unexpected and exceptional.

Stayed in August 2024

Breakfast was great.

Stayed in August 2024

Swimming pool seemed over chlorinated resulting in our kids having coughs for a few days.

Excellent staff and rooms were very comfortable and clean. Location is perfect.

Stayed in August 2024

Nothing - except check in was a bit late arriving from an overnight flight…however we were able to use the spa/loungers.

The hotel was in a great location for our overnight at the beginning and end of our trip. The breakfast and bartenders were excellent, host provided a the perfect suggestion for our day 1, and other staff very attentive (Thank you, Ruis!) The parking onsite was helpful as well. The spa amenities and rooftop made it even more enjoyable. When we returned it was very comfortable to return here. We would certainly return again!

Stayed in July 2024

Nothing

Spacious and comfortable room, good selection of breakfast buffet, great location

Stayed in July 2024

I would have liked the hotel to make more use of the rooftop bar such as putting a DJ up there would be lovely and guests would utilise more

The comfort of hotel - the restaurant was amazing the food delicious staff very helpful

Stayed in July 2024

Perfect location, excellent breakfast, staff very friendly and helpful, we also had half a day on the roof top relaxing . Room lovely and clean, maids came in everyday with fresh towels .

Stayed in July 2024

We wanted to stay for another night, but they couldn’t accommodate us

Amazing Staff, very thoughtful

Stayed in June 2024

Evening meal was great but food and wine costs high

Lovely room well furnished and a brilliant breakfast

Stayed in July 2024

The hotel manager and staff are the nicest people. The hotel is amazing and well located. We will definitely be staying again at the Portobay Liberdade when we go back to Lisbon.

Stayed in July 2024

Gym could be improved

Wonderful staff, great breakfast and perfect location

Stayed in July 2024