The location right in the middle of the old town , easy to walk everywhere

Stayed in May 2024

The bed was a little rough

Location was pretty good, although some construction in the area, but not the hotels fault. The hotel had a nice and clean retro feel. The reception staff were quite nice.

Stayed in June 2024

nil.

2 minutes walk from Sao Bento station. Good breakfast.

Stayed in May 2024

We landed at Porto and took a taxi Direct to the hotel. We had not gone to the ATM Yet to take out Euros. The person refused to let us check in till we paid the ,8 Euros in cash only for the tourist tax. So after a 12 hr flight we had to go looking for an ATM to take out cash. We said we were there for 2 nights and would pay when we got back after dinner, but he said that was the rule and was sympathetic but could not help. The was the only place in our entire trip where we faced such unreasonable behaviour.

The location was great! Right in the center and close to all the places we wanted to see. The room was functional and there was a basic breakfast.

Stayed in May 2024

Nothing

It’s dated grandeur added to our experience

Stayed in June 2024

The shower leaked onto the bathroom floor. But a very roomy bathroom allowed for a full sized bath as a alternative.

The old fashioned rooms and decor. The restaurant was a lovely cool airy room for the very good breakfast. It was a relief to get away from Hi-tech facilities which are often expensive superfluous services. Nice bright lighting in the bedroom - especially welcome to anyone whose eyesight is not what it used to be. Loved the original windows and shutters, a very effective blackout of light and noise. The system of handing in keys is to be recommended especially when the reception is always open, with staff who all seem to have excellent English. The location was perfect.

Stayed in June 2024

Week wifi and a but smelly breakfast room. Bathroom would also benefit from a bit modernisation

Good location and historical hotel

Stayed in June 2024

The trays used for breakfast were smelly.

The location is great.

Stayed in June 2024

I booked 5 rooms. Two of them were triple rooms which would have allowed the couples to sleep in separate beds. Only one of these rooms was a triple. The hotel said that this was all they had available but this room should have been pre-allocated. I was booking for 8 people through Booking.com. I missed the fact that Booking.com just allocated 1 person to one of the triple rooms meaning that just 7 people were booked in. We had to pay an extra 20 euros for the extra person though there would have been no change in price if two people were booked in the room.

The hotel let our cycling group of 8 people leave 5 suitcases for 6 days whilst we cycled from Porto and Santiago. The hotel staff were very amicable. On our last day we needed to leave at 7:30am - the normal time for breakfast. I asked for us to have breakfast at 6:50 and was pleasantly surprised when they agreed and laid out a small breakfast.

Stayed in May 2024

The rooms had not enough PowerPoints and didn't provide tea or coffee. Many are happy to stay because of the location.

The breakfast was healthy and a reasonable variety. It was served in a room breaking with faded grandeour. This was a magnificent building in its hayday.now past.

Stayed in May 2024

Great location. Very helpful staff on the desk. Large quiet room. Interesting original decor. Simple breakfast reflects budget price. Will happily book here again if returning to Porto.

Stayed in June 2024

Maybe some yogurt on the breakfast buffet would be nice. My room did not have a trash can, just a very small one in the bathroom.

Very reasonable price and very good location.

Stayed in June 2024

Mechanism on shutters to enable them to be shut tight would be an improvement.

The bed and pillows were comfortable. The bathroom was spacious with toiletries replenished everyday. The shutters helped with keeping out traffic noise.and light. 24 hour reception desk. The continental breakfast had a good range of options. Beautiful Art Deco building.

Stayed in June 2024

Some beds a bit low. Walk in showers usually haave quite a high step up into them.

Usual standard, c;lean but old fashioned room. Plumbing a bit quaint. Breakfast simple but good.

Stayed in May 2024

I guess it couldn't be helped, but the noise from the construction outside. I have a friend who lives in Porto, and since my room was booked for only one person, they would not even allow her in my room during the day. I can understand if she was staying the night, but we were just going up for 10 min, and they said no.

The location was great.

Stayed in May 2024

The wifi barely worked, the bed was VERY squeaky, the AC didn't work, and the shower was itty bitty.

Great location, and super pretty interior architecture. Nice breakfast spread. Quiet in the room. Nice and clean.

Stayed in May 2024

No coffee machine in room

Good customer service

Stayed in May 2024

Bathroom is outdated but functional.

Location is close to train station and walking distance to main attractions. Daily housekeeping. Safe to walk around the area Comfortable heating and cooling system. Breakfast included. Quiet at night.

Stayed in May 2024

The lighting in roome could be improved.

The breakfast was adequate but basis. The property was majestic but tired. It,s glory days are behind it.

Stayed in May 2024

Hotel in the centre of the town, well connected to airport . The building is a bit old. Forniture is not modern. I

Stayed in April 2024

Central location in old town and next to the station

Stayed in May 2024

Needs modernization

Central location Good price

Stayed in April 2024

Air conditioning non functioning and condensation in riom Female staff abrupt at times.

Location and breakfast included

Stayed in May 2024

Our room was VERY basic. Hairdryer and heater in our pokey bathroom didn't work. Truly terrible pillows that we sneakily swapped with another room at cleaning time.

The hotel is an Art Deco gem, with public areas and furnishings apparently untouched since that era. Excellent location in the heart of the old city. Beds ok. Our room was very quiet, because it was at the back. Decent breakfast.

Stayed in May 2024