Breakfast and all of the staff

Stayed in April 2023

Apart from toiletries, zero amenities. Everything in the room was extra charge, even a simple cup of coffee or tea.

Perfect breakfast, comfy beds, huge room

Stayed in April 2023

15 min walk from centre & most restaurants

Kitchenette in the room. Views from hotel room. Undercover parking

Stayed in May 2023

The mattress was very springy making for a rather disturbed night for my husband who moves around a lot in his sleep. Slightly disappointed with the breakfast as there was only fresh fruit and not prepared fresh fruit, plus the scrambled eggs were rubbery. But it was very nice eating on the patio and being served by the helpful staff.

Lovely bright spacious clean room (we were fortunate to be upgraded to a junior suite which had a fabulous view over the city and relaxing patio/balcony) Very friendly, helpful staff. Quiet bar a few of the inevitable dogs barking, and well worth the uphill walk back after exploring the city! If we ever found ourselves back in Madeira we'd definitely look at booking again.

Stayed in May 2023

none.

cleanliness, beautiful setting of the hotel.

Stayed in May 2023

Clean...Comfortable...Helpful staff...Nice breakfast... Beautiful garden

Stayed in May 2023

great hotel in good location (as long as one does not mind walking up and down). comfortable rooms and great staff.

Stayed in May 2023

The terrace with a panoramic view of the city. Free parking!!! The excellent breakfast The staff Jesica always with a smile, Monica , always trying to help, Nono who was helpful with suggestions. All were speaking excellent English.

Stayed in May 2023

A little off the beaten path (and uphill). There is however a bus stop directly in front of the entrance. If you have a car, parking included!

Beautiful gardens. Delicious breakfast with a view. Friendly, accommodating staff. Spotless.

Stayed in May 2023

Nothing - we will come back

nice rooms with a little Tea kitchen - very clean and with a good space. Very central for nearly everything and a good safe parking basement.

Stayed in April 2023

Excellent xx

Stayed in April 2023

Didn't think the hotel should be charging for coffee and water in the room. Breakfast was dsiappointing.

Lovely hotel

Stayed in April 2023

small kitchen, no free coffee capsules and tea, location is a bit far walking from the main areas, about 15-20 minutes walk each way downhill and uphill.

great a la carte breakfast and friendly informative check in service. room is nice and clean. staff are always there to offer help.

Stayed in April 2023

Wonderfully breakfest and a very welcoming staff - very central to the main shopping and restaurant area. Reception staff very help-full.

Stayed in April 2023

The apartments were amazing - very small and cozy apartments, very friendly staff, hotel has its own private garden, where you can have breakfast or chill around at the evening, also hotel has its own private parking, which was very convenient.

Stayed in March 2023

It took us a while to find the hotel and then get in because the intercom was down.

Really liked it here. Breakfast here is amazing! Staff are lovely and helpful. Room was great.

Stayed in April 2023

Breakfast is table service , would probably prefer buffet.

Rooms were large and comfortable.

Stayed in April 2023

We stayed only one night due to flight cancellation. I am a bit sad that i did not found this place earlier.

Very nice and flexible workers. They were helpful. The room was unexpectedly well equiped (kitchen with tools) and in the minibar there were some pasta availble so you can cook a quick dinner just in case. The breakfast was nice too outside in the garden, with a panorama to Funchal (you can see the ocean too from the garden). I also liked the building itself, the room with the huge window and the nice wooden structure inside and outside.

Stayed in April 2023

Staff couldn't be more friendly and Nuno the receptionist is one of the nicest people to have any contact with thank you guys!!

Stayed in April 2023

Excellent breakfast with varying fresh juices and fruit, home made cakes and hot item choices. Located in quiet part of town but close to old town Exceptional service

Stayed in March 2023

There were ants in our room and we didn't know how to get rid of them.

Kitchen was a great addition to the room, showers were wonderful and the beds were comfy Best thing was the breakfast experience where they let you sit outside by the terrace and bring you cake, waffles, English breakfast etc. Service was absolutely wonderful could not love the hotel staff more.

Stayed in March 2023

The only thing I would say was there were no complimentary teas or coffees in the room only ones you had to buy.

Where do I start....lovely staff who were happy to help with anything. Private, safe parking for as long as we needed. Our studio room had all of the cooking facilities and utensils we needed, lovely shower with beautiful shampoo, etc, beds were so comfy. The place itself has stunning views and one of the best breakfasts I have had at a hotel overlooking Funchal. It is set high enough out of town to have the quietness but only a 10min walk down to explore. Highly reccomended.

Stayed in March 2023

Breakfast is not served buffet style, but is served by staff from 8 am. So you have to expect to eat breakfast for an hour, which is a very pleasant ritual on the terrace. If you need to leave the hotel early, the staff will be happy to prepare your breakfast the day before and store it in the fridge in your room. It's just a shame that the hotel management doesn't provide more fresh fruit for breakfast (only apples, pears, oranges, mandarins, kiwis and bananas were available) although there is a plethora of them in the nearby market (Mercado dos Lavradores). It's also a shame that the popular pastel de nata is never served for breakfast, even if you are - technically - in Portuguese territory.

Stayed in March 2023

It makes no sense to charge me for a Cafe Capsula of which we prepared coffee in the room

very nice room, quiet, spacious, clean, and dark in the early morning Very friendly staff A lot of flowers all over the common areas wonderful view from each point

Stayed in March 2023

Café machine in own room must be paid, but the price list is in another room. Ham and cheese for breakfast of rather low quality.

Breakfast on terrace with nice view over Funchal. Fresh juices. Beautiful and green garden.

Stayed in March 2023