Correct

Stayed in April 2024

The street was quite loud at night, don't know if it was only that night or if there's a bar/club nearby.

Great localisation of the hotel in Ponta Delgada, we could have the breakfast even earlier than the regular hours to catch our early flight. Big shout out to the team that sent us back the airpods that we forgot in the taxi, thanks again!

Stayed in April 2024

Dining area not well laid out and accessed by covered walkway, adequate but !

Helpful and pleasant staff

Stayed in February 2024

No restaurant Difficult underground parking

Flexible attitude for checkout Free Parking onsite

Stayed in June 2023

You can only use WIFI for one device. There are no plugs near the bed.

Good location, free parking, free breakfast.

Stayed in May 2023

if I have to find one thing, the coffee machine in the ( complimentary) breakfast delivered very bad instant coffee.

without a doubt, the friendliness of the hotel staff. Rosa is a SUPER STAR & Maria too. When welcoming me and helping me find my way, Rosa was simply perfect. The entire hotel experience shifted simply with her smile and warmth.

Stayed in May 2023

nothing

parking ! in the city center it’s easy to find a good place to park. breakfast was good too.

Stayed in May 2023

Very well located hotel in the center of the city. Everything is within walking distance for a day of exploring. The staff was very helpful as we arrived early and got the room. The breakfast is good, you can even make yourself a warm sandwich. The room was clean, the bed was comfortable, the wifi was good.

Stayed in September 2022

we stayed for a night and couldn’t come up with anything

Location couldn’t be any better!

Stayed in August 2022

very simple rooms

very nice staff , unbeatable location.

Stayed in August 2022

Could have meals

Stayed in August 2022

nothing

Centrally located, the hotel has nice rooms and very friendly staff.

Stayed in July 2022

breakfast could be better

Staff! Very helpful and supportive! 5 min walk to main square. Very clean even though amenities are quite old. Bed is very comfy.

Stayed in July 2022

My room was next to the staircase and this noisy in the morning (despite my request for a quiet room). Breakfast a bit basic and coffee not too good.

Modern, well located hotel with very competent and helpful staff

Stayed in July 2022

Bathroom was somewhat small and the layout wasn't the best. Also, it was a bit difficult to navigate to the hotel and get to the parking garage.

The lady that checked us in on a Friday was AMAZING - she fixed our parking issue, told us a great place for dinner, and even mapped out our itinerary to get to all the places we wanted to see. She couldn't have been more helpful. Breakfast was good and a great value for the price.

Stayed in June 2022

Basic and repetitive breakfast.

Located in the city centet. Free parking.

Stayed in August 2021

Clean, flexible. Friendly

Stayed in June 2024

Everything, Its my hotel of choice in Ponta Delgada

Stayed in May 2024

Nothing to say everything so good 👍

Everything

Stayed in August 2023

The general Furniture and interior. Too many stairs to climb.

Stayed in July 2023

This hotel was perfect! The location is great- just a few minutes from the city center with lots of restaurants, shopping, and tourist sites. The staff was very helpful scheduling taxis and recommending where to eat and shop. The room was clean and well stocked and the beds were very comfortable. All for a great price! Would definitely stay here again for a safe and comfy stay in Ponta Delgada!

Stayed in June 2023

repetitive breakfast

the staff

Stayed in June 2023

Everything was good, no complaints

I didn’t have breakfast But the location is good

Stayed in September 2022

Sadly our room smelled a little weird when we first arrived in our room. We discovered quite quickly that there was a leak in the shower which meant the entire carpet floor againt the bathroom wall was wet and smelly. When we informed the receptionist about it he asked us if it was a problem or not, since he could not promise us another room. This struck us as a bit weird, since I cannot imagine anyone wanting to sleep in a smelly room with wet carpet.. In the end we ended up in another room, where the carpet was not wet, but after a glance at the bedside table and the carpet next to the bedroom wall, is was clear here had been an issue as well (since we did not take a shower it is unclear to us if the problem had been solved or not).

The hotel is located in a very strategic place: close to the bus stops, not too far from the center of the city but not too close that you would hear any noises. Breakfast is not very luxurious, just some bread, eggs, fruit, yoghurt and several kinds of coffee and tea, but it is enough if you don't need a very large breakfast to start your day. The personnel was kind but not going out of their way to make your stay memorable.

Stayed in August 2022