Rynek Główny 11, Old Town, 31-009 Kraków, Poland
#700 of 3,241 Holiday rentals in Kraków
Guests' ChoiceBased on 598 hotel reviews
9.1Cleanliness
9.3
Comfort
9.3
Location
9.9
Facilities
9.1
Staff
9.3
Value for money
9.1
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 September 2024
Steven
United KingdomNothing to complain about.
Great location, right on the main square. Room was comfortable with good facilities.
Stayed in September 2024
Reviewed: 20 September 2024
Allison
United KingdomLocation and facilities
Stayed in September 2024
Reviewed: 20 September 2024
Danny
United StatesLocation, had a market street view
Stayed in September 2024
Reviewed: 18 September 2024
Lynnette
United KingdomAll staff were super friendly & helpful.
Stayed in September 2024
Reviewed: 10 September 2024
Nicola
United KingdomNot being able to leave the air conditioning on while we were out was not ideal in 30°
It was very clean and practical for ours needs
Stayed in September 2024
Reviewed: 6 September 2024
Angela
United KingdomGirls on desk were lovely and very helpful
Stayed in September 2024
Reviewed: 3 September 2024
Bruce
Australianothing
excellent location . Room was spotless. I would highly recommend this accomodation...perfect!
Stayed in September 2024
Reviewed: 31 August 2024
Dean
United KingdomNothing at all.
It was in the prime location of Krakow with easy access to the main square of Krakow. The room was very clean and the staff were extremely friendly and helpfull.
Stayed in August 2024
Reviewed: 28 August 2024
Arkadiusz
IrelandNothing...
Location! Location! Location! Its absolutly fantastic spot for all round visiting! Apartments in nothing less the Top Notched!
Stayed in August 2024
Reviewed: 26 August 2024
Sorcha
United KingdomSituated right on the main square so perfect location. The apartment was very clean and really well equipped. The staff on the front were always welcoming and friendly. I would 100% return
Stayed in July 2024
Reviewed: 20 August 2024
Joan
United KingdomNothing
Location was fabulous so central
Stayed in August 2024
Reviewed: 13 August 2024
Neil
United KingdomWe had a small issue where there was some building work going on from 7am right outside our window, but the staff were amazing and moved us immediately to a quieter room. We would have liked 2 keys for the room, but it wasn't a big problem.
The location was absolutely perfect. Right on the main square. Staff were brilliant & very helpful. Thank you Venetian Aparthotel for a great stay.
Stayed in August 2024
Reviewed: 12 August 2024
Bryn
United StatesThe only potential drawback is that cars are not allowed to go there. Someone with serious mobility issues would have to get there from a side street -- wherever a driver could drop them off. It might be a problem in that scenario. It was not for me.
Location right on the Old Town Square. Room was perfect. Staff was awesome. Room was also quiet despite the location in Rynek Glowney.
Stayed in August 2024
Reviewed: 9 August 2024
Gary
Czech Republicparking not very close, but not unreasonable. had to try two different parking lots since some were full
location and size of room
Stayed in August 2024
Reviewed: 9 August 2024
Solan
United KingdomGreat location very clean Great staff look after bags before check in and after so you don't have bags with you until needed.
Stayed in August 2024
Reviewed: 23 July 2024
Anna
United StatesGreat location Super cute hotel.
Stayed in July 2024
Reviewed: 19 July 2024
James
United StatesLocation and comfort
Stayed in July 2024
Reviewed: 16 July 2024
Amelia
United KingdomSlightly noisy inside but ear plugs provided if needed- we did not need.
Perfect location, very clean and great facilities
Stayed in July 2024
Reviewed: 10 July 2024
Carla
FranceI suggest wider duvets for the beds.
The apartment was spotlessly, clean and in a fantastic. It was perfect for our needs.
Stayed in July 2024
Reviewed: 10 July 2024
Robert
United StatesNone
Great location, great and helpful girls in the lobby
Stayed in July 2024
Reviewed: 4 July 2024
Travelderm
PolandThe AC system consists of 3 separate machines, each in every bedroom and one in the living room, but for whatever reason they only provide one remote. So if anybody wants to adjust their temperature you have to run up and down the stairs, as one of the bedroom is on the upper floor. I don't understand how would that be a problem to provide 2 more remote controls... Also, the beds were quite comfortable, although one side of the mattress in the upper bedroom was too soft and sunken, obviously people must be using that side more often. In my opinion it is time to replace that mattress.
Quite spacious apartment, very clean, properly equipped. Location couldn't be better, right over the main square, but at the same time totally quiet as windows look out at an enclosed yard. AC in both bedrooms and in the living room. There are windows in the ceiling that have electronic roller blinds to provide shade if needed.
Stayed in June 2024
Reviewed: 3 July 2024
Archer
IrelandClean, good sized room, great value and couldn’t ask for a better location!
Stayed in July 2024
Reviewed: 28 June 2024
Dino
CanadaSafe within the room would’ve been more convenient than the long process of having to fill out paperwork at the front desk in order to use the safe there
We did not have the breakfast because, I recall correctly, it was priced higher than we were prepared to pay for the breakfast. Location was very good.
Stayed in June 2024
Reviewed: 27 June 2024
Michael
United StatesNothing. Everything was great!
The location was excellent, near lots of restaurants and shops.
Stayed in June 2024
Lumbarda, Croatia
Verbania, Italy
Kraków, Poland
Golden, Canada
Dolní Orlice, Czech Republic
Natal, Brazil
Pai, Thailand
Kirinda, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content