Wiślna 8, Old Town, 31-007 Kraków, Poland
#1718 of 3,039 Holiday rentals in Kraków
Guests' ChoiceBased on 198 hotel reviews
8.5Cleanliness
8.7
Comfort
8.6
Location
9.8
Facilities
8.3
Staff
8.6
Value for money
8.7
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 June 2024
Marek
CanadaTwo single beds, felt too small for adults.
Great location, in the center of the Old City. Minutes from Wawel, train station. Very clean. Located in 500 years old building.
Stayed in June 2024
Reviewed: 26 June 2024
Caroline
United KingdomThe beds were very soft and the room was slightly warm
Location was amazing. Staff could not be more helpful. Room was very spacious.
Stayed in May 2024
Reviewed: 25 June 2024
Mher
ArmeniaAlthough there was a fan it was hot. I wish I would've reserved a room with AC. There was no shampoo, only soap.
The location was perfect, 2 minutes from the main square, nearby markets and a beautiful park nearby! Coffee, tea, microwave, fridge and a cattle were available.
Stayed in June 2024
Reviewed: 23 June 2024
Dan
United KingdomDecor, space, cleanness, free coffee and tea, easy check in, good communication with owner, good reliable wifi
Stayed in June 2024
Reviewed: 23 June 2024
Helen
United KingdomThis hotel was amazing, it was only a 1 minute walk from the main square! It was spotless and the staff were very helpful and friendly, the beds were comfortable and there was great amenities in the room (hob, fridge, kettle, soap etc). It was so nicely decorated and even the basic room we stayed in was spacious and comfortable. I would definitely stay here again and I highly recommend it!
Stayed in June 2024
Reviewed: 23 June 2024
Jack
United StatesHotel is very, very close to the center. perfect for walking around. you do not need your car during your stay. good restaurants in short distance
Stayed in June 2024
Reviewed: 14 June 2024
Ewa
CanadaThe toilet was breaking all the time.very hot in the apartment, no dishwasher, water in the kitchen was only hot.Was not possible to wash dishes.
Short walking distance to the Rynek.
Stayed in June 2024
Reviewed: 7 June 2024
Beverley
United KingdomWe had plenty of space and everything we needed. The only thing we could say would be extra or separate toilet as there were 6 of us.
Location walking distance to everything we wanted.
Stayed in June 2024
Reviewed: 30 May 2024
Rachel
United KingdomBuilding lobby was dark. This was not a big problem.
It was clean & comfortable. Good facilities. Good shower with good water pressure. Washer & dryer was great. Excellent location! Loads of shops and restaurants very close. Host was very helpful! I would stay there again
Stayed in May 2024
Reviewed: 28 May 2024
Shamrock66
ItalyAparthotel Rembrandt is an excellent location, a minute's walk from the market square, the center and very well connected to everything. Clean and comfortable. we were 10 people and we had two apartments, one with 4 bedrooms, two bathrooms and a kitchen equipped with everything. Overall, everything was very good. We had a particular problem on the last night which was immediately managed not very well with communication, not from the owner but from other specific people, but which was resolved in a short time and above all in the best way the next day in the way we expected for a customer. In the end, a location recommended to everyone, comfortable, clean, easy to reach, perfect for a beautiful place and a great trip to Krakow.
Stayed in May 2024
Reviewed: 15 May 2024
Kelly
United KingdomAnyone with people in their party who struggle with stars or are abit older it could be a problem as there is no lifts and alot of stairs to get to the apartments. Unfortunately we did have a few people with us who struggled as they are not very good on their legs and the stairs are concrete but it did not ruine the holiday and we was out most of the time.
Beautiful authentic hotel with excellent location. Staff where very accommodating. The rooms are spacious and comfortable if slightly dated but was perfect for our needs.
Stayed in May 2024
Reviewed: 15 May 2024
Bozena
United StatesWe were running out of hot water during shower.
It was very specious for a family of 6. Very close to everything, therefore a perfect location.
Stayed in May 2024
Reviewed: 14 May 2024
Clara
United KingdomWe couldn’t be happier with the apartment (two bedrooms, living area, kitchenette and bathroom). It is modern, spacious and tastefully furnished with all amenities one needs. Amazing shower and everything else. Lovely host. Perfect location, cafes and restaurants - spoilt for choice.
Stayed in May 2024
Reviewed: 14 May 2024
Nadia
United KingdomThe hotel is just over a block from the main square, amazing location, surrounded by restaurants and on the border of a beautiful park. Also walking distance from attractions like the castle and the river (i.e., for boat tour). The room was clean and an amazing price. Wifi was included which was much appreciated. Staff were extremely friendly. Would absolutely stay here again!
Stayed in May 2024
Reviewed: 12 May 2024
Tina
IrelandNone
The location was amazing! The place was very clean and comfortable. Lots of coffee shops and restaurants around. The apartment also had some cooking utensils and cutlery which make meals easier.
Stayed in May 2024
Reviewed: 1 May 2024
Teresa
CanadaWe liked it. If we were to “whine”, the towels could be newer and the mattresses a bit firmer.
Clean, roomy , and close to everything and yet not near the main square noise.
Stayed in April 2024
Reviewed: 22 April 2024
Christine
United KingdomWe didn’t see any staff at all. The shower head did not fit into its holder or the holder was loose. Anyway it wouldn’t stay in one position making showering extremely difficult. We arrived late as our plane was delayed and we hadn’t expected the electricity to be switched off. We were in the dark , using phone torches. I tried to contact reception but got no answer. We eventually found a fuse box and switched the electricity on. Some warning that the electricity was going to be off would have been helpful, as it was very difficult in the dark , trying to get some light.
The location was great . The beds were comfy and the rooms were clean. There was plenty of hot water. The rooms were quiet , despite being near the centre. I would stay there again.
Stayed in April 2024
Reviewed: 14 April 2024
Philip
United KingdomNothing
the location was exceptional, it is really close to the main square which made everything within walking distance. The room was a good size and had everything that you would need for a stay.
Stayed in April 2024
Reviewed: 11 April 2024
Tanner
United StatesLocation!It's right in the heart of the old town, 1 min from the Main Square. The communication with the hotel was very clear nad quick. They also helped me to get the shuttle from the airport to the apartment and back. I stayed on the top floor in a beautiful apartment with a mezzanine level. The place was spacious, very clean with comfy bed. There was small kitchenette, but I would suggest to eat in the town. The owners are fantastic and super lovely people, extremely friendly and helpful and they would go an extra mile to make your stay comfortable.
Stayed in April 2024
Reviewed: 9 April 2024
Stephen
United KingdomVery good location, 5 min to the Main Square. Nice decorations, comfy beds, very pleasant communication with the owners. Hotel Retal car is also a good option
Stayed in April 2024
Reviewed: 9 April 2024
Colin
United KingdomIt would have been helpful to have some complimentary toiletries. The apartment had a bathtub with shower hose which was OK but a shower cubicle would have been better. The double bedroom had no windows. A glass panelled door allowed light in from the living area. This could not be blacked out at night. Replacing the curtain over the door would sort that out. These were minor issues which we were mostly aware of from the photos and reviews. They did not have a major impact and we had a very comfortable stay.
It was very central in the Old Town, only a couple of blocks from the Market Square but very quiet in a lovely old building. There were grocery shops nearby and there was plenty of crockery and utensils if you wanted to do some simple self catering. The manager was helpful and responsive. We were able to leave our luggage at reception after checking out. The beds were good quality. The whole apartment was nice and clean.
Stayed in April 2024
Reviewed: 31 March 2024
Oscar
SpainThe checkin says from 00.00 to 23:59 which is not true. The checkin is from 15:00 pm, which is acceptable, but I don't like the fact of lying about it. I wrote them and they answer if I go before that time they charge me an extra day (finally they sent me a message to go around 11:00 if I right remember, but still, is not from 00:00 hs), I did the checking around 14:00 Is good 15:00 hs the checking time, but don't say it's from 00:00 hs because is not true
The location is fantastic. The room is very good too. The staff in person was really friendly and nice.
Stayed in March 2024
Reviewed: 30 March 2024
Clara
United KingdomExcellent location, comfortable, quiet
Stayed in March 2024
Reviewed: 13 March 2024
Andrew
United KingdomSituated within approx 100 meters of Main Square the Rembrandt Aparthotel is an ideal place to stay. The owner Remek an absolute gentleman. Nothing is too much trouble. He contacted us prior to our arrival to check there were no changes to our flights. He met us at the airport as we exited the arrivals hall and took us straight to the apartments. He chatted to us all the way there telling us all about his beautiful city. Our room was a very comfortable spacious double room with all the facilities you require including Free WiFi. Spotlessly clean and well maintained. The room was cleaned daily and fresh towels provided .We also asked Remek to make the arrangements for the trips we took and he also took care of this . A great service. As others have mentioned the only issue would be the stairs for anyone with mobility problems, but other than that we could not fault out stay
Stayed in March 2024
Playa de las Americas, Spain
Trogir, Croatia
Rimini, Italy
Morgan Hill, USA
Mittersill, Austria
Zell am Ziller, Austria
South Haven, USA
Montesilvano, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content