Extremly poor WiFi connectivity in the room

Beautful neighborhood, good breakfast, great SPA, little pleasures like tea, cookies and apples

Stayed in June 2024

A few details which matter for that class of hotel: service is a bit light (you get the minimum attention) and sloppy at time, (ex: non one cared to ask at check out wether stay was good, we got woken up on sunday ~ 9.30 am by room service asking wether we’d want the room cleaned, took us 30 mins at the restaurant to get bread and waitresses impossible to catch …) no drama but a staff with stronger customer orientation and presence is what would make the Overall experience fantastic. Also gym could use more equipment as it is right now quite minimalist. Sauna also kind of cold when vapor is gone.

Overall a good experience - Rooms are fantastic, great Breakfast, fine restaurant, swimming pool, jacuzzi, overall concept, hotel architecture and surroundings which are truly unique

Stayed in March 2024

Pillow

Nice spa weekend definitely recommend. Staff and restaurant are both exceptional

Stayed in January 2024

Quiet, cozy spa hotel very close to Ogrodziniec castle. The spa facilities are very nice, although I’d love to see a couple of more saunas.

Stayed in October 2023

Quite expensive

Amazing swimming pool ans spa. Spectacular quiet area. Very nice staff

Stayed in October 2023

We got a last minute notification that the restaurant wasn’t available for diner at day 1 because of a wedding. Also the wine bar was only for the wedding guests. The second day the wine bar was only open for a company party, so we couldn’t enjoy everything the hotel had to offer.

It was relaxing, clean and the hotel is really beautiful. Also a big thumbs up for the kitchen. The hotel has a nice menu and a great breakfast buffet.

Stayed in September 2023

Only one thing. The smell of artificial scent (as a part of spa environment) at the reception- not environmental friendly. Not a place for people with asthma problems. I think this should be removed from the desk. Otherwise one of the most beautiful hotels in the world- One has to visit, at least once.

One of the most beautiful places I have ever seen. One has to come to see- hotel on the rock. Native rock in the restaurant as a part of a wall. Best service. Best food- but expensive though.

Stayed in August 2023

Outstanding hotel in a beautiful place right next to the castle Ogrodzieniec. All the venues were stylish and beautiful, the pool was spectacular and the food in the restaurant delicious.

Stayed in July 2023

One of the masseurs

Perfect dining

Stayed in August 2023

Small blankets

The location, how modern it was, pool & breakfast

Stayed in July 2023

Design, lokalizacj, basen

Stayed in June 2023

lack of space on the parking

great location, nice swimming pool and restaurant

Stayed in May 2023

Customer service, facilities, location

Stayed in April 2023

Nothing

The quick check-in, the extensive breakfast and the swimming pool are a great plus of the hotel.

Stayed in August 2022

bathroom without shower

breakfast

Stayed in June 2022

value for money could be better. price

Breakfast was really good.

Stayed in April 2022

There is nothing not to like.

Beautiful designed hotel, great staff (friendly & speak English), Spa and restaurant (live music on Saturday). Stone throw away from the Ogrodzieniec castle, the best of 25 on the Eagles Nests Trail.

Stayed in February 2022

Staff outside restaurant (restaurant customer service attitude was top notch) was cold and distant, English language skills were lacking and almost nobody seemed to care Corona restrictions. Our room was ridiculously hot even we asked to lower our room temperature.

Everything was clean, nice and well organized. SPA, sauna, swimming area, surrounding countryside and really delicious food.

Stayed in December 2021

The hotel keeps a hight standart, the food was very good and well balanced and very well presented. My only critic but hard critic is the server in the resturant are very young, with little education of how to serve and remove the plate. To was that unprofetionel it removed some of the beauty of the meal. Ease give them the tool to be great, they where young and willing.

I had a short but very wonderful stay, with walks and spa and good and well presented food. the receptionist was very attentive from we walked in. I apriciated it highly and would highly recomendate the place.

Stayed in December 2021

Modern hotel with great location to one of the most intact fortresses along the Eagles Road. We checked in and went for a walk around the side of the property through a small forest and came upon the fortress. We toured the fortress and returned to our hotel for dinner. Dinner was very good as well as the breakfast the next morning. I forgot my watch on the night stand, contacted the hotel and they mailed it to me back home. I received it yesterday. Thank you!

Stayed in September 2021

Swimming pool is only accessible from 8:00 to 20:00, a bit earlier and later would have been appreciated. However this is understandable, as it looks to be a permanent lifeguard present during opening hours. Parking is available, but sometimes crowded. Happilly, easy alternative is available nearby with direct access to hotel.

We spent a full week there in the early September. Hotel is situated in a very quiet place. The service at the hotel really polite and helpful. Breakfast is quite good . There is a large swimming pool. Very good restaurant, I highly recommend to try (I believe you will hardly find better in close surroundings). The hotel is really built close to the castle, on the rock ; very modern and unusual architecture with different connected levels, but that makes its charm also. Quite spacious room (however the double bed is not ;)), large shower room as well. During our stay, were a pair of company events organized at the hotel facilities but the staff anticipated to minimize the burden it could cause to us and we have to say they were fully successfull in.

Stayed in September 2021

Several families in the hotel making lots of noise which disrupted the premium feel. Service in restaurant was slow but the food was good.

Great location next to the castle

Stayed in July 2021

Poziom 511 is extremely overpriced. At more than 300 euro per night I paid, one might have expected a truly luxurious property, especially in 50 km from Kraków and Katowice (which is definitely not the most expensive area in the world). Make no mistake, Poziom 511 is “decent” but hardly “premium” let alone “luxury”. With the restaurant being the only exception, there is nothing there to justify the steep pricing. Our “deluxe double room” was smaller than expected, and came with one small window and no bathtub (shower only). Water in the pool was cold. I saw a lot of reviews complaining about it, and the property owners always claimed the water was 29C. I doubt it was even 25C. Breakfast buffet was rather basic and left much to be desired. Despite the inflated prices, they charged additional 30 PLN per night for parking. Be careful with restaurant reservations via the online form they provide — they lost our reservation (but we were still served well, so no offense taken).

The castle nearby is a real gem. The hotel restaurant was very good. Otherwise, nothing special. A solid 4* hotel that ticks (almost) all the boxes and should have been priced at about 100-150 euro per night. It was however priced at above 300 euro per night on weekends, hence all the rant below.

Stayed in October 2023

Very basic rooms for the price you pay

Nice facilities, pool and outdoor cinema. Staff were great also

Stayed in July 2023