Very close to the train station and old town

Stayed in November 2024

Very very good location. Closed to Railway station (5 minutes), also 5 minutes walking from Barbakan and entrance to Old City Center. Rooms were simple , and very clean .

Stayed in November 2024

I had a ground-floor room facing the garden and could still hear the tram and people on the stairs, so light sleepers may want to be prepared. Personally, I always use earplugs, so it didn’t bother me much.

Overall, a pleasant stay! The room and bathroom were clean, although a small fridge would have been useful. Breakfast offered a good variety, from hearty options to sweet treats, but there were no lactose-free or vegan choices at the buffet. The location is fantastic – close to the main square, train and bus stations, and a large shopping mall.

Stayed in October 2024

the light smell of sewerage was a surprise for us it was not a problem for our short stay

location is perfect historical building is in a very good condition room is nice

Stayed in October 2024

Uber pick up location. I believe due to the train tracks, one could not be picked up in front of the hotel, but even in the area where Ubers are allowed to park, our Uber driver ended up getting a ticket from the police!!! It was so crazy. He wasn't even waiting that long and supposedly that area was where Ubers and taxis can wait for their passengers but this event happened. That is one aspect that was a bit inconvenient and uncomfortable for us.

Breakfast, receptionist, & ability to store our huge luggage

Stayed in August 2024

NA

The location and the helpfulness of the staff were good.

Stayed in September 2024

Great location, very close to the old town, and just around the corner from bus/train station and big shopping centre. if ever again need staying in Kraków, that would be s place to go for me.

Stayed in October 2024

Since it is along the road, you can slightly hear vehicles/tram passing by. But it isn't too bad.

Excellent location. Very close to the main station. Walking distance to old town square. Spacious room. Clean. With air conditioner which was very helpful during warm days/nights.

Stayed in September 2024

Very good location: right across the train station square, with many trams/buses right across the street. The room is spacious and quiet (courtyard view). Airconditioning is very good. Not sure if these were due to my upgrading of the room with some extra fees. Having breakfast and picking up/dropping off key in the neighboring hotel doesn't cause any inconvenience. Breakfast is not gorgeous but more than adequate. The breakfast space in pretty large so one doesn't have to wait for a table. A note to the first-time guests: the window curtain is clipped to the rod so don't pull the curtain too forcefully. Actually it's better to just use the curtain cord rope to open the curtain instead of trying to pull them aside, because the curtain can be easily pulled off the clip. If a curtain is pulled off the clip, there is no way to fix it because the window is quite high. Every morning I saw the cleaning steward had a tall ladder ready, presumably to re-clip window curtains.

Stayed in September 2024

No lift, however wasn’t a big deal for me

Location is really good

Stayed in September 2024

There was no lift in the building, and we had room on the third floor. There was no lightning in the stairswell.

The room and the bathroom were big and clean.

Stayed in September 2024

Hotel is situated just on the big road, because of that there are a lot of noise, you need to sleep with the closed windows . You need to go up by ladder. The biggest problem on the breakfast because you need to wait some dishes a lot (a lot of people from 2 hotels there).

Hotel is situated near the railway station (just few min walking) and near the old city Rooms is in old-designed style The breakfast is good with a good selection of dishes

Stayed in September 2024

Our room was on the front so quite noisy with the tram stop right outside, couldn't leave the window open due to this noise. Husband had to download an app to turn the air con on. It switched itself off through the night though so he had to keep waking up and switching back on. Not sure if we were doing it wrong?

Clean and tidy rooms and bathroom was modern. Breakfast was plentiful and beds comfortable. Couldn't hear other guests. Reception and breakfast is next door in the hotel polonia but signs up telling you that. Reception open 24hrs which is good for late arrivals.

Stayed in September 2024

Mattress in bed had male stains! Much noise from the station in front early morning.

Very close to city centre. With air conditioning

Stayed in August 2024

A/C turned off automatically at night. And it was hot

Continuously the place is upgrading their rooms but keeping the classic style

Stayed in August 2024

Some noise from the trams but I didn't find it disruptive in comparison to noise in London from underground trains.

Great location near train station and close to old town , very comfortable beds in large rooms and good breakfast.

Stayed in August 2024

no elevator

location, public transport, breakfast

Stayed in July 2024

Very good location between the old town and the train station, large room, good breakfast, highly recommended

Stayed in August 2024

The room had neither an aircon nor a fan. So it was very hot in the summer.

The location was great. There were appliances in the kitchen for cooking or heating food. Room was decent sized.

Stayed in July 2024

Being central is great. But the front windows are placed exactly in the front is a busy street car station. If the windows would be double and isolated would be great. They are not, great hotel but missing some noise isolation. Besides that, it was great though :)

Great localization, staff could be slutty more helpful (or offer it more), spacious rooms with a great air conditioning system, greets beds. Very good breakfast (the best we had traveling around Europe).

Stayed in August 2024

Comfortable, clean room with a spacious bathroom. The hotel is very conveniently located in the old town. The staff was friendly and helpful.

Stayed in July 2024

- we were on the third floor with NO elevator, and NO staff to help with luggage. Note; there is also a fourth floor. - I’ve never seen beds that sank quite as badly as this. Hotel NEEDS to replace the mattresses and pillows. - noise from the tram. Not that bad with windows closed but definitely audible. You can also hear people from the street laughing and talking loudly from the tram area. - air con turns off every few hours. This is probably the most frustrating. We cannot open the windows as the tram noise will be too loud then. - if you are Asian and superstitious, the mirror faces the bed. I slept with the Bible out lol

Good location, centrally located. Literally on the edge of old town and krakow glowny. Room is big, spacious, nicely decorated. Room service is a nice touch too Cleanliness is okay, I think the bedsheets and things are clean but they never ever change the bed cover because I found a toenail on it.. Note: check in is at hotel polonia. I wish they would mention this when booking??

Stayed in August 2024

Grumpy receptionist

Excellent location

Stayed in August 2024

Beautiful old building, spacious rooms with high ceiling. Close to the Main railway station and next to the Old Town. Good breakfast buffet.

Stayed in August 2024