ul. Sw. Filipa 25, Old Town, 31-150 Kraków, Poland
#71 of 100 B&Bs and Inns in Kraków
Guests' ChoiceBased on 244 B&B reviews
7.2Cleanliness
7.6
Comfort
7.1
Location
9.4
Facilities
7.0
Staff
8.8
Value for money
7.5
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 September 2024
Leschinsky
IsraelThe location is perfect
Stayed in September 2024
Reviewed: 23 September 2024
Ann
United Kingdom2 teabags and no coffee or milk. Single room toilet had a drain smell.
location perfect comfortable beds. double room clean Good value for money
Stayed in September 2024
Reviewed: 22 September 2024
Rachel
United StatesOur beds were not very comfortable, and made a lot of noise anytime one of tried to move to get comfortable.
The location close to the station, a market, and the city center was ideal. The receptionist was waiting for us until we arrived around 10pm, and he was super friendly. The room was cute and clean, with everything we needed.
Stayed in September 2024
Reviewed: 19 September 2024
Nelson_soong
United KingdomBed and pillow is a bit thin, not too comfortable The courtyard to entrance is dark, poorly lit at night
Clean room Close to train station and city centre Reasonable price Free wifi
Stayed in September 2024
Reviewed: 17 September 2024
Olena
UkraineThe bed creaks a lot.
Good Location.
Stayed in September 2024
Reviewed: 8 September 2024
Vasik
UkraineThe price is a bit high for a room with no conditioner and a small window. There were just big towels without face towels, no hairdryer, no elevator, and the air was a bit stuffy.
The location of the hotel is very good, 5 minutes from the railway station and 5-7 minutes from the historical centre. There are supermarkets nearby and a big mall. In the room, there is a kettle and cups, two beds and a table. There is a bathroom.
Stayed in August 2024
Reviewed: 3 September 2024
Olena
United Arab EmiratesIf you have a lot of luggage reconsider your stay because to pull all that to the 3rd floor is not easy. No hairdryer in the room but reception can borrow it upon request thought if you are staying in a different block it is not comfortable to journey around. I was staying on the 3rd floor (last floor just under the roof) and it was a very hot day, room didn’t have nor AC neither fan and window size is super small and doesnt open properly so I had zero fresh air, was dying from heat.
Great location, clean, spacious, friendly staff. If you are looking for 1 night layover, it’s worth it but not longer.
Stayed in September 2024
Reviewed: 30 August 2024
Harrington
United KingdomThe bed was comfy, but creaked alot when I moved!
Perfect location for the city Quiet and safe location
Stayed in August 2024
Reviewed: 29 August 2024
Florian
United KingdomThe two power sockets in room 99 on the side of the bed didn't work properly and made clicking noises when something was plugged into it. This should be looked into as a matter of priority and the socket will likely need to be replaced.
Simple single room for sleeping a few hours before catching a train. The room was larger than I expected but quite hot.
Stayed in August 2024
Reviewed: 21 August 2024
Aleksandra
United KingdomBeds were squeaky; had to move mattress onto the floor so that I could sleep. Shower had a slight leak. The blinds on the skylight let a lot of light through, and no option to open them. Windows were small and didn't allow much air in. No air con or fan - not ideal for warm months.
Quiet location, close to the old town. The room had a good amount of space. The room was clean.
Stayed in August 2024
Reviewed: 20 August 2024
Samuel
Slovakiauncomfortable bed
location
Stayed in August 2024
Reviewed: 22 July 2024
Lloyd
United KingdomVery convenient location Friendly and welcoming staff
Stayed in July 2024
Reviewed: 18 July 2024
Nadiia
UkraineThe were no AC and a fridge
Location is very good
Stayed in July 2024
Reviewed: 14 July 2024
Shoko
JapanThe floor was creaking
Location, nice staff, good price
Stayed in May 2024
Reviewed: 7 July 2024
Doby
United KingdomNot like pictures small not city view but courtyard
Central
Stayed in July 2024
Reviewed: 28 May 2024
Tatiana
Italythe sink in the bathroom is too small and the bed isn't very comfortable
Staff is very nice and the position of the hotel is close to the city center. Rooms are clean and there's also a restaurant where you can eat
Stayed in May 2024
Reviewed: 21 May 2024
Roman
United KingdomMy TV simply not played, not channels found!!!!!
Very good location, staff was great.
Stayed in May 2024
Reviewed: 22 April 2024
Vaughan
United KingdomWhen you open the first door you hit with a damp smell coming from the stairwell. once in the room it was fine. Plug sockets all seemed to be in the wrong place, or you leave your phone hanging from a socket. the room was a bit chilly in the evening couldn't adjust the radiator.
the room, which was on the ground floor, very handy for someone who 's just had her hips replaced. has every thing we needed, Kettle and coffee and tea, and a hair dryer, come and go as we pleased.
Stayed in April 2024
Reviewed: 30 March 2024
Sokol_alla
UkraineThe room needs to be renovated, the walls were dirty, the beds were very squeaky, the bathroom was not quite clean, and the shower was broken.
The location of the hotel is very convenient, and the staff responded to my messages very quickly, I needed early check-in and late check-out and they helped us with that and I was very grateful. The bed and towels were clean, there was hot water in the shower.
Stayed in March 2024
Reviewed: 25 March 2024
Dmytro
UkraineUnpleasant odor upon arrival. After airing it felt good
Stayed in March 2024
Reviewed: 20 March 2024
Renee
AustraliaBeds were okay, no soap in shower or shampoo/conditioner. We asked for help from the Receptionist but we got hand soap for the shower instead. Also, some rooms are in a different nearby building to reception.
Great location. Staff were really friendly! Overall a decent stay and would come again
Stayed in January 2024
Reviewed: 11 February 2024
Nataliya
CyprusThe shower did not have a shower door. Everything was wet from water although I did my best to avoid it.
The location is great, staff is friendly, elevator to go to the upper floor where the reception is, quiet, separate entrance
Stayed in December 2023
Reviewed: 26 January 2024
Tung
TaiwanThe 2 sigle beds rattled and could be very noisy during nights. A bit cold during winter nights (with heater on).
Very close to the main station and the old town (5-10mins), so very convenient when heading to other spots/towns (such as Wieliczka) or to the meeting points for some tours. Staffs were super kind and helpful.
Stayed in December 2023
Reviewed: 9 December 2023
Eirini
NorwayNo warm water, no proper heating in the room, noisy and old beds and furniture.
The location only.
Stayed in December 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content