Szpitalna 28, Old Town, 31-024 Kraków, Poland
#78 of 276 hotels in Kraków
Guests' ChoiceBased on 520 hotel reviews
8.9Cleanliness
9.2
Comfort
9.1
Location
9.8
Facilities
8.8
Staff
9.4
Value for money
8.8
Free WiFi
9.0
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End of dialog contentReviewed: 22 June 2024
Tetyana
United KingdomHair on the bedding, white bedding had some short dark hair being stuck to the material on the pillows and duvet.
Nice space, room, location, breakfast
Stayed in June 2024
Reviewed: 18 June 2024
Sylwia
United KingdomThere was nothing. Everything was perfect 😊
The room was very nice, it had a mini fridge which came in handy since it was very warm and having chilled drink was a life saver.
Stayed in May 2024
Reviewed: 17 June 2024
Andrii
UkraineNo complains. At all.
Very comfortable location to spend some days in Krakow.
Stayed in June 2024
Reviewed: 12 June 2024
Kevin
NetherlandsMy room, 201, was both right next to the elevator and the cleaning staff room. So starting from 7:00 guests would go to breakfast and the cleaning staff would get to work. The noise from either of these are enough to wake you up. The rooms have amazing soundproofing from outside, but very poor for inside noise. So please ask to avoid room 201 if you value your sleep.
The staff was amazing and extremely helpful. They were all quite young but spoke excellent English and were always willing to make the extra effort to assist the customer.
Stayed in June 2024
Reviewed: 12 June 2024
Vukcevic
CroatiaGreat location, center 2 minutes away, excellent breakfast, all recommendations!
Stayed in June 2024
Reviewed: 12 June 2024
Gah
IsraelPerfect location, excellent staff, good breakfast, clean huge room.
Stayed in June 2024
Reviewed: 11 June 2024
Natalia
SwedenExcellent breakfast! Nice room! Very good location!
Stayed in June 2024
Reviewed: 2 June 2024
Scott
CanadaStreet noise was bad. Air conditioner was cold.
Location was great. Room was spacious. Comfortable linens.
Stayed in June 2024
Reviewed: 25 May 2024
Jacqueline
United KingdomSpacious, clean and in a great location. This hotel is perfect for exploring the old town and surrounding areas.
Stayed in May 2024
Reviewed: 13 May 2024
Katarzyna
NetherlandsThe room could have been vacuumed more often.
Very good breakfast, nice big room, excellent location.
Stayed in May 2024
Reviewed: 11 May 2024
Sam_bto
United StatesSmall blankets
Location, style, value
Stayed in May 2024
Reviewed: 6 May 2024
Litiana
United KingdomThe bathroom was leaking but not that much. You have to remember to put the cleaning tag outside your room or else they will not clean it and I forgot to put it outside one day and obviously the room was not cleaned.
The bed was comfy and they had all the necessary facilities. The staff were friendly and very helpful especially the two ladies Tetiana and I can’t remember the name of the other lady.
Stayed in May 2024
Reviewed: 29 April 2024
Camille
AustraliaNothing.
Fantastic location in old town Krakow. Friendly, helpful and attentive staff, allowed us to store baggage as we arrived a lot earlier than check in time. Clean room with large king bed.
Stayed in April 2024
Reviewed: 26 April 2024
Tetiana
PolandMy room was right by the elevator, so the only noises that bothered us were from people passing by and loudly speaking. Besides that, the room was quiet with a window to the backyard.
The location is excellent, right in the heart of the Old Town. Room is quite good, comfy bed, no broken furniture, bathroom is clean and fresh. Elevator works well, personal is helpful and nice. There's a locked wardrobe by the reception where you can ask to keep your luggage in case of early arrival.
Stayed in April 2024
Reviewed: 21 April 2024
Natasja
DenmarkI have only positive Things to sat about hotel Elektor in Krakow, very very nice big room with a bathtub. Lovely breakfast, nice and helpful staff. We will definitely come again 😁
Stayed in April 2024
Reviewed: 19 April 2024
Jefferson
BrazilExcellent hotel! Good breakfast, spacious bedroom and spectacular location, just a walk distance to the main attractions in downtown.
Stayed in April 2024
Reviewed: 15 April 2024
Danielle
United KingdomNothing
Modern
Stayed in April 2024
Reviewed: 15 April 2024
Maria
GreeceEven I noticed that I will pay cash and I did it upon my arrival, they had already taken the money from my card for the first day. It is understandable but they asked me to pay all the amount for the xost (even they had alredy a part of this from the card) and the taken amount would return in my card in few days.!!!! It is less than a month after my return and the money (98 Euro) have not returned yet. I can not understand why they can not accept to receive for the payment the total amount minus the taken money. (it is accepted only if you pay by card) UNACEPTABLE!!!!!!
The breakfast was good. Nothing extraordinary, but it was good enough with different hand made pies everyday
Stayed in March 2024
Reviewed: 2 April 2024
Dilem
CyprusThe reception closes at 11 pm. If u bring ur luggages before leaving u have to get them before 11 pm. Big room but small beds i dont know why they have plenty of space for bigger beds.
Location is great its on the center after few minutes walking you are at the main center hotel is clean and staf is very helpfull.
Stayed in March 2024
Reviewed: 26 March 2024
Rachel
United KingdomBathroom started leaking
Lovely rooms, great location
Stayed in March 2024
Reviewed: 25 March 2024
David
United KingdomBathroom was slightly outdated.
Location is 5 minute walk away from market square.
Stayed in March 2024
Reviewed: 11 March 2024
Josephine
IrelandNothing
Friendly service
Stayed in March 2024
Reviewed: 11 March 2024
Philip
United KingdomNothing, everything was perfect.
The room was a very good size and beautifully laid out. The bed and pillows were extra comfortable.
Stayed in March 2024
Reviewed: 11 March 2024
Julieta
GermanyThe reception staff was super friendly but we had a problem with the enter code. As you don't have 24 hs reception you need a code to enter to the hotel, and they wrote "20903" but when we tried it was incorrect. As we noticed that the "9" was a bit weird, we tried "20803" and then it worked. I think they should be more careful and clear about this code as I don't know what would have happened if we didn't realize that we should try another options, I tried calling them to the telephone that we had in our booking but no one answered. Also, they could print the code to avoid misunderstandings.
The room was spacious and the bed comfortable. The location is excellent! Super close to the main square. The bathroom is clean and luminous. Cleaning staff very careful and attentive.
Stayed in March 2024
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