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Reviews of Hugo Star Apartments

3 Augustiańska, Old Town, 31-064 Kraków, Poland

#452 of 3,221 Holiday rentals in Kraków

Guests' Choice

Review score

Based on 150 apartment reviews

9.3

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.5

  • Location

    9.7

  • Facilities

    9.1

  • Staff

    9.3

  • Value for money

    9.4

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 15 November 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 5 nights
    • Submitted via mobile

    Really comfy, great location

    Stayed in November 2024

  • Reviewed: 10 November 2024

    8.0
    Excellent room for a couple
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 2 nights
    • Submitted via mobile

    Finding a parking nearby was a little bit hard, but we managed. Saturday and sunday are free parking.

    The room is so cosy, it had everything we needed.host was professional and comprehensive.

    Stayed in October 2024

  • Reviewed: 29 October 2024

    9.0
    Quiet, clean apartment in a great location
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 5 nights
    • Submitted via mobile

    Difficult to not like this property, however a few things to point out; you aren’t provided with any coffee/tea facilities, but you can easily find small sachets at the till points of local shops. Would maybe suggest including washing up liquid and tea towels in the kitchen. Bed was quite hard, which I loved, but I know this may not be suitable for everyone (found the duvet too small for the bed though). There are no toiletries provided in the bathroom except for soap, so make sure to bring toiletries.

    Property had a very secure entrance and we found it quiet at all times of the day. The apartment was clean and space was sufficient for 2 people, great bathroom with a powerful shower and smart tv, which is always handy when you’re a tourist! The location was amazing, easy to reach all the main attractions with some incredible restaurants in the immediate vicinity.

    Stayed in October 2024

  • Reviewed: 27 October 2024

    9.0
    Great location
    • Leisure trip
    • Couple
    • Deluxe Double Studio
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Great location and amazing traditional Polish restaurant directly opposite

    Stayed in October 2024

  • Reviewed: 19 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 3 nights
    • Submitted via mobile

    Location was great, apartment was tidy and easy to access

    Stayed in October 2024

  • Reviewed: 14 October 2024

    10
    Highly recommended
    • Leisure trip
    • Solo traveller
    • Superior Studio
    • Stayed 4 nights
    • Submitted via mobile

    The location and cleanliness was fantastic

    Stayed in October 2024

  • Reviewed: 6 October 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 3 nights
    • Submitted via mobile

    I can not not say any bad word. Everything was perfect.

    Everything was perfect. The studio was decorated very elegantly. The room was equipped as described. Very nice service.

    Stayed in October 2024

  • Reviewed: 6 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 2 nights
    • Submitted via mobile

    During checkout, we almost had to rush out because there was no waiting at all.

    The apartment’s location is excellent, the décor is modern, and it was very clean. There are many great places to eat nearby. Right across from the building is one of the restaurants with excellent traditional food, and we also found a great spot for brunch.

    Stayed in August 2024

  • Reviewed: 25 September 2024

    10
    I am very happy to stay at this place very calm and super clean
    • Leisure trip
    • Couple
    • Superior Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Spacious and clean and near to everywhere

    He is very supportive and the apartment is near to every place to visit lots of cafe and restaurants near we can walk to everywhere and apartment is super clean and very nice building I love this place 🙏

    Stayed in September 2024

  • Reviewed: 14 September 2024

    8.0
    Except bad WiFi it was a nice place but nowadays WiFi it’s important
    • Leisure trip
    • Solo traveller
    • Deluxe Double Studio
    • Stayed 5 nights
    • Submitted via mobile

    Very bad wi fi connection.Interruptions all the time.If i knew it wouldn’t book it .I used all my data

    Nice location clean apartment

    Stayed in September 2024

  • Reviewed: 10 September 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Studio
    • Stayed 2 nights
    • Submitted via mobile

    None.

    Awesome apartment on a sweet little street. Definitely a great place to be if you want to explore Kazimierz and Old Town, as it's between the two. Super clean, great instructions. Bathroom, kitchen, balcony area (separate), secure. Really nice. If you have questions you can always message the host.

    Stayed in September 2024

  • Reviewed: 8 September 2024

    9.0
    Superb
    • Couple
    • Deluxe Double Studio
    • Stayed 2 nights
    • Submitted via mobile

    The location was great, good value for money

    Stayed in August 2024

  • Reviewed: 7 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Studio
    • Stayed 4 nights
    • Submitted via mobile

    Could use air conditioning or at least a fan. Very short on cupboard space. Strangely the bedside tables are convex so everything slides to the middle ?

    Location very good, on the edge of the Jewish Quarter. Many and varied restaurants close by. Facilities good.

    Stayed in September 2024

  • Reviewed: 28 August 2024

    8.0
    Nice stay in Krakow!
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 4 nights
    • Submitted via mobile

    The apartment is a bit small, especially the kitchen part of it.

    Very nice location, easy to get everywhere in Krakow both walking and with the tram line.

    Stayed in August 2024

  • Reviewed: 28 August 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Apartment
    • Stayed 3 nights

    Location very good.

    Stayed in August 2024

  • Reviewed: 8 August 2024

    10
    Grateful
    • Leisure trip
    • Family with young children
    • Superior Studio
    • Stayed 1 night
    • Submitted via mobile

    One thing only, there is a rubber on the water tab in the kitchen, which unfortunately makes all the water taste like the rubber ... But other than that it was truly amazing, thanks

    Stayed in August 2024

  • Reviewed: 7 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 2 nights
    • Submitted via mobile

    Parking is public, so there's a possibility you couldn't park near the apartment.

    The apartment was very clean and the location was perfect, you could reach all the main attractions in the city by foot.

    Stayed in August 2024

  • Reviewed: 14 July 2024

    10
    Great location wirh great facilities
    • Leisure trip
    • Family with young children
    • Deluxe Studio
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Great location, clean and well presented. Comfy bed and great shower 😀

    Stayed in June 2024

  • Reviewed: 12 July 2024

    10
    Overall great place to stay and close to all.
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 2 nights
    • Submitted via mobile

    Could use a fan or air conditioner during summer months as it can get hot even with the window open.

    Close to many attractions and sites.

    Stayed in July 2024

  • Reviewed: 5 July 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Studio
    • Stayed 4 nights
    • Submitted via mobile

    Nothing to dislike

    Very clean, all amenities and in a very central position for all major tours and attractions. Excellent bars and restaurants close by and just a 10 minute walk to the waterside for boat trips and floating bars. Highly recommend this property and great value for money.

    Stayed in July 2024

  • Reviewed: 4 July 2024

    9.0
    Great place & location with great communication from team for access or any questions
    • Leisure trip
    • Solo traveller
    • Deluxe Studio
    • Stayed 2 nights
    • Submitted via mobile

    I only have two minor comments. The first is they only supply a hand wash which you take into shower to use as body wash. I think the cost of supplying those small containers of body wash / shampoo / conditioner for inside shower is so minor but would just make things a lot easier & better . The second coffee / tea. There was only a container filled with coffee & another sugar. No tea / no milk. Again cost to simply supply an arrangement of coffee / tea / milk costs very little but is makes for guest so much better. These are very minor concerns really as the apartment is fantastic and I would stay again.

    The room the layout is fantastic and the location is really good and easy to walk to places. A very nice apartment and the instructions to access the apartment were excellent and any questions they were quick to respond to via What’s App so i recommend.

    Stayed in July 2024

  • Reviewed: 3 July 2024

    9.0
    It’s nice
    • Leisure trip
    • Solo traveller
    • Deluxe Studio
    • Stayed 2 nights
    • Submitted via mobile

    I removed one point because: no bottle water, no toiletries (only one shower gel), also wi-fi wasn’t provided on arrival (it was the middle of the night when I needed it the most) and it spoiled the first impression a bit.

    It’s lovely cozy small and very clean apartment in the best location. With a lift! In a great building. The window is facing the courtyard so it’s not noisy.

    Stayed in June 2024

  • Reviewed: 3 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The bed sheet was stained. Suggestion: leave some coffee sachets

    Comfortable bed, location, we had whatever we needed

    Stayed in July 2024

  • Reviewed: 1 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 2 nights
    • Submitted via mobile

    No shower gel in bathroom

    Kitchen cabinet

    Stayed in June 2024

Showing 1 – 25

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