Kasprusie 2, 34-500 Zakopane, Poland
#61 of 80 hotels in Zakopane
Guests' ChoiceBased on 355 hostel reviews
8.2Cleanliness
8.3
Comfort
8.2
Location
9.5
Facilities
8.3
Staff
8.9
Value for money
8.8
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 19, 2024
Anna
Czech Republicthe wifi wasnt working during my stay but the staff was kind enough to share hotspot so i could use internet when needed
great welcoming staff, very good location, very clean
Stayed in May 2024
Reviewed: May 3, 2024
Keshagoni
United KingdomIt’s just cheaper than others
Stayed in April 2024
Reviewed: March 21, 2024
Jessica
HungaryNot one to receive us when we got there and not replying the contact. No towels were given to us and when asked we were ignored. The wifi connect is bad
The beds were really comfortable and the bathroom was always clean. Great location
Stayed in January 2024
Reviewed: March 11, 2024
Kalluci
AlbaniaExcept for the internet that didn’t work in the property generally I was super content with my stay
The location was perfect, hostel was really nice and cozy
Stayed in March 2024
Reviewed: February 10, 2024
Oliver
GermanyI could leave my luggage while being away for 4 days. Thank you!
Stayed in February 2024
Reviewed: January 28, 2024
Tristan
United KingdomOnly 1 bathroom for 10 people, and bunk beds didn't feel very sturdy - wouldn't have wanted to be on a bottom bunk! Communal space was limited too
Cheap prices
Stayed in January 2024
Reviewed: January 9, 2024
Tidakapaapa
SpainMy only problem was that it was way too hot until about midnight, which made it very difficult to sleep.
The main advantage is the central location, only a few minutes from the high street of Zakopane. The dorm was clean and so was the bathroom.
Stayed in January 2024
Reviewed: December 30, 2023
Angeera
PolandToilet was not very clean
The location was excellent.
Stayed in December 2023
Reviewed: December 25, 2023
Xinlu
PolandI got here very early, around 7:30, and the reception was still sleeping, which I understand and I'm sorry for. However, if you arrive too early and fail to contact the reception, you will have to stand outside their house with no idea. At that day It was snowing heavily outside and I turned into a snowman. Fortunately, someone came out an hour later and let me in. Otherwise everything is fine and the staff are indeed friendly. I think whether the room is clean or not actually depends on what kind of roommate you meet. This has nothing to do with the hostel. I can feel that the hostel is doing its best to provide good services. I saw a Korean boy putting his socks on the table where we had food, that’s so disgusting and rude😠
I lived in the 10 peoples room which everyone is friendly and nice. This suite is equipped with living room, kitchen, toilet and bathroom. Surprisingly, the wall between the living room and the bedroom is very soundproof. People outside are chatting, listening to music or watching TV, but sleeping inside is not affected at all. Overall it's very cozy and comfortable to sleep in. Ooofcuz, The transportation here is indeed very convenient, and there is a very lively shopping street nearby, where there are many delicious restaurants, and you can also buy a lot of what you want, including Zakopane’s specialty cheese.
Stayed in December 2023
Reviewed: November 30, 2023
Costa
PolandLimpeza regular
Location
Stayed in November 2023
Reviewed: November 19, 2023
Aviral
IndiaI reached before checkin time, and I couldn't even get in. No one was answering my phone calls or the doorbell. Finally, I could get in when a guest opened the door, fortunately. Some guest stole my money but that's my fault. I had the wallet next to my pillow. It was around 30 EUR.
roomsize, beds, location. I had a decent stay overall.
Stayed in August 2023
Reviewed: November 6, 2023
Sybl_m
IndonesiaThe room was too hot with the extra heating fan Wifi in the room was super slow! Almost no signal.
Location! Bathroom is fully equiped also.
Stayed in November 2023
Reviewed: November 3, 2023
邱
TaiwanThe front desk receptionist was very attentive and knew that I would arrive at the hotel very late, but still waited patiently. I can still store my luggage after checking out, which makes me feel confident that I can come back to collect my luggage after completing my trip! The lockers are secure with locks and keys! This is my first time staying in a hostel in my life, and I feel great!!!☺️
Stayed in November 2023
Reviewed: November 2, 2023
Nidhi
NetherlandsThe management is not very organised. There was no lights at the entrance
Location was nice
Stayed in October 2023
Reviewed: October 12, 2023
Rajat710
United KingdomAlready reported in the other feedback.
As per my previous feedback where I had reported an incident but at the same time I would highly appreciate the owner who let me keep my bags for free in the storage facilities when I went for overnight hiking and came the next day. It was very generous of him providing me the locker space when I wasn't staying there for one night in between.
Stayed in October 2023
Reviewed: September 13, 2023
Padma
IrelandActually, nothing. It was a pretty decent hostel.
The location was the best. Right on city center. The owner of the property was responsive and even returned the money for our one day stay due to our sudden change in plans.
Stayed in September 2023
Reviewed: September 9, 2023
Krzysztof
United KingdomLocation, friendly host. Let me leave the bag after staying a night.
Stayed in September 2023
Reviewed: September 8, 2023
Dhiarllon
BrazilThe shared kitchen isn't good to cook. There is just one bathroom for 8 people, this is not enough.
My second time there. It's really good.
Stayed in June 2023
Reviewed: September 5, 2023
Dhiarllon
BrazilThe shared kitchen didn't change anything. The same stuff and a few pan to cook. There is just one bathroom and a girl there stayed at there for 1.5 yours ... it isn't good.
This was my second time there. This is a good hostel, and the owner fixed some issues there, and now it is so better. It has a great location and a good price. I recommend it.
Stayed in June 2023
Reviewed: September 3, 2023
Ricardo
MexicoBed ladder felt like it was about to break. Room was ok and bathroom reasonably clean. Theres much room for improvement though
Place was clean, not so much the roommates.
Stayed in September 2023
Reviewed: August 25, 2023
Dave-lee
United KingdomComfy beds, friendly staff, kitchen access. Free lockers.
Stayed in August 2023
Reviewed: August 22, 2023
Tatiana
BelarusWell, first of all, we were 2 girls in a defenitely male's room. Not the only 2 girls though, but still the room & bathroom & kitchen were always a little bit messy & smelly ;) The fridge in our room was working but it wasn't cooling. In the male's room unfortunetely someone was always snoring at night, thus we had tones of different snoring experience there. Also those days it was hot and windows were opened at night and some drunk musicians were playing and laughing under our windows I think at least till 2 a.m. Long story short, take the earplugs and you won't regret it ;))
The hostel is nice, very good location lmho. The stuff is friendly and responsive. Basically there's everything you need, including lockers in the room, kitchen, stove, fridge, linens, dishes. I think you can ask for a towel if you need to. There're 2 floors and a couple of rooms there, every room has its own kitchen and bathroom, you can use any of them. WiFi was mostely working: we used it only in the evenings and in one of them it stopped working for a while. In general, I liked the place and people staying there.
Stayed in August 2023
Reviewed: August 14, 2023
Никола
GreecePosition of the hostel is really great, on the two minutes walking from main street. Room was good with a comfortable bed. For every recommendation, I hope that I will come again.
Stayed in August 2023
Reviewed: August 13, 2023
Phuong
VietnamThe bathroom is quite small for the number of guests. There is no female room, I had to book a mixed room which is not very convenient for me.
It's quite clean. The location is quite good. The staff was friendly. It has a kitchen though not very well-equipped. The view from the hostel is fantastic.
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content