Nothing.

The location, the host who was very helpful both before and during our trip. It is a short walk to the Stare Miasto or a very short tram ride which means the whole of Krakow is before you. Anna, the host was always on hand and contactable if you needed help with anything. I will return again soon, which I cannot say about many places.

Stayed in October 2024

Everything was fine!

Stayed in the loft, it was quiet, clean and perfectly located for historical part of the city. Anna is a very nice hostess, allowed me to stay after check out time, which was very much appreciated on a cold rainy day!

Stayed in October 2024

We liked the apartment, it's close to the old center but not so loud. Also I want to thank you for the tasty breakfasts in the cafe, it's so nice to have it after small walks through the park in flowers :) We really enjoyed staying at this place.

Stayed in August 2024

Nothing to tell about

Exceptional experience! Perfect place to stay in Krakow, everything was great. Apartment itself, equipment, neighbourhood and location close to the old town, but peaceful and quiet.

Stayed in July 2024

All great, thank you.

This is a lovely studio apartment, well-furnished and comfortable for two. It was spotlessly clean and they very kindly provided tea and coffee to use during our stay. The location is about 5 mins walk from the old town, but there is a tram stop very near and the excellent network gets you around Krakow really well. There are a couple of grocery shops, bakers, cafes and restaurants nearby. There is a very nice park about 50 metres away. Beds were comfortable with good quality bed linen. The arrangement for breakfast was very good as was the food at Café Fable, their coffee was excellent. Particular thank you to Anna who was really kind and helpful. She met us on arrival and showed us round and came to say goodbye when we left. She speaks excellent English and was happy to help when we had a slight problem. Liked it here very much and would be pleased to go back if I returned to Krakow.

Stayed in June 2024

I liked everything, location is perfect, apartment very clean, they have all the facilities, the staff is super friendly and very helpful.

Stayed in May 2024

Our host was a pleasure to deal with and very helpful. Location was perfect for us - a quiet area and only a short walk to the old town. Apartment was very suitable and we enjoyed our stay.

Stayed in March 2024

Beautiful apartment, stylish mix of new and old decor. Very clean. Quiet building, relaxed and comfortable vibe. Great location, 10minute walk to centre of the old town, 20 minutes to train station.

Stayed in April 2024

Lovely location really safe. Everything close by and shortcut through the park. Art deco interior was really nice. Apartment was spotless. Anna who was our host was so helpful knowledgeable and friendly. Very quick response from Anna

Stayed in March 2024

Lovely spacious apartment

Stayed in February 2024

Excellent location. Clean and spacious with all required amenities. Anna was very helpfull on arrival. Would highly recommend.

Stayed in December 2023

Spotlessly clean, warm, great information. Very comfortable. Well organised accomodation. Very good location. Close to transport, shops a park. Just top marks really. I and my son would stay again.

Stayed in November 2023

We booked a trip with a group of friends and stayed at the superior and the loft appartments. The service and staff was great. It's conveniently located and fits well with the city's atmosphere. Everyone had a good nights sleep in comfy beds and the temperature was great for the period of the year. The decor is a blend of modern and old which was a nice touch!

Stayed in June 2023

Hot water didn't last long in shower but a minor thing

Super apartment. Great location . Very comfortable, warm and exceptionally well equipped with dishwasher , washing machine

Stayed in February 2023

The room was very spacious and the windows faced on two different streets. It wasn’t noisy with the high quality windows. There were light-blocking window shades to darken the room at night. The bed and bedding was very comfortable. The bathroom is very modern and has everything needed. The location was excellent for seeing Old Town Krakow.

Stayed in November 2022

It suited us wonderfully and we would stay their again. Having your own apartment beats being in a hotel. I dont think there is anything we had an issue with.

Krakow is a beautiful city and Crystal Suites was good value for money and in a great location, only about 10 minutes walk up a bustling road to the heart of the old town. The apartment itelf is just off the main street, on a quiet side street. Anna, our host, could not have been more helpful and responsive to the few questions we had. The apartment is spacious and warm, and had everything we needed. The bed was comfy, the shower was hot, the TV worked fine, and everything was clean. There were even three English language guidebooks which proved helpful (DK and LP). As we had the loft apartment it was on the top floor, with a lift to the 3rd flor and then a flight of steps, but that was not an issue. There are shops nearby and plenty of good restaurants, bars and cafes on the way into the main city. For beer lovers, CK Brouwer is most handily located on the way into town. For veggies, the Veganic Cafe is just around the corner. The Fable Cafe, where you get breakfast if you have included it, is also just a couple of minutes walk around the corner and does great coffee and breakfast. The bus stop to go to the Salt Mine is 5 mins walk up the road away from the city centre, and takes 30 minutes to get there, for just 6 Zloty per person - fascinating place, but be prepared for lots of steps down and plenty of walking. Most of the main sites in Krakow are walkable if you are fit enough, even to Schindlers Factory - we went via the old Jewish town - which you can do in about an hour if you want to, but its easy to take it slow and steady and just wander and take in the sights and atmosphere. You can also walk all the way around the old centre through the park area where the old walls were in about an hour or so as well, but you will inevitably find plenty to divert you en route.

Stayed in December 2022

Nothing, all perfect

beautiful interior, very stylish, superb vibe also brilliant location

Stayed in August 2022

Friendly service and excellent rooms!

Stayed in June 2022

The fridge made noise that sometimes disturbed children at night, but not a big deal.

Great location in the quiet street in the city center, tram station and food shops nearby. Comfortable apartments, fully equipped kitchen, friendly and helpful staff. We were allowed for early check in and late check out at convenient time. Highly recommend.

Stayed in March 2022

Appartment was perfectly located, very close to the centre and at the same time quiet. Lovely interiors and comfy beds!

Stayed in March 2022

Second stay here. Apartments have all you need. Just over 5 minutes walk to the main square. Local shop for any items you need 50 metres away. Will be back on our next visit

Stayed in March 2022

Nothing

An excellent location and beautiful apartment

Stayed in November 2021

Bed is "just a little bit" needed to be checked for more convenience.

Very kind and helpful staff, nice location, comfortable gacility.

Stayed in November 2021

The apartment was really clean and comfortable, even for a group of five people. All the facilities that you could ask from a rental were provided. Communication with the host was swift and without issues and the check-in process was smooth. The location is perfect - a short walk (approx. 10 minutes) away from restaurants, pubs and the old-town etc. Will definitely stay here again the next time we’re in Krakow.

Stayed in November 2021