Nothing! Loved everything! :)

Great hotel, friendly staff, good simple selection for breakfast before a big day at MP! Staff were helpful and explain a map of the town and where to get bus tickets etc. We walked from Hidroelectric and this is one of the first hotels you pass on the walk in to AC so that's great. At the bottom of the hill by the river - we loved the sound of the river, yes it is loud but it becomes white noise and we never slept better! They let us store our luggage and were always really helpful when we had questions. Hotel is located in a quieter area (AC is TINY so you get to the main bit in about 30 seconds anyway). If you stay here, there is an artist called Vicente in one of the gift shops along the road - visit him! His work is amazing :)

Stayed in April 2024

Wish they had heating / heater. It gets really cold at night.

Great location far From train train station and market and noise. But close to everything and the bus to Machu Picchu. Cute decor. Hot water and shower great. I got the top floor room w amazing balcony and View. Delicious breakfast.

Stayed in June 2024

Well located in front of the river. Sound of the water. Not in center but very near by. The room had a small balcony. Very professional, attentive and friendly personnel.

Stayed in May 2024

N/A

Great location near the river with beautiful view of river and mountains. Quite. The staff are very kind and helpful. The energy is calm and pleasant. Enjoyed our conversations.

Stayed in June 2024

Shower went cold rather quickly.

We hiked the trail up to the entrance of Machu Picchu, and the location was perfect (right in the road to the trailhead). Great breakfast to fuel us up for the hike.

Stayed in June 2024

Maybe an option for sandwiches or light food to go/take away.

Breakfast was great, and the staff were very friendly and helpful throughout the stay

Stayed in May 2024

Breakfast was okay but I didn’t dislike it. The cappuccino machine was great.

Location and bed.

Stayed in June 2024

The garden, perfect to relax after a visit to the ruins.

Stayed in May 2024

Everything was great, very nice and friendly personal, great location

Stayed in April 2024

There was only enough hot water for me to shower at night. There was not hot water for my wife, so she was forced to wait until the morning to shower.

The staff were excellent! Our room wasn't ready when we got there, but they stored our bags and gave us great tips on getting to Machu Picchu. They also stored our bags after check-out until almost 6pm that night.

Stayed in May 2024

Great service

Stayed in May 2024

The place was close to everything, clean and nice. The staff: Gisela was professional and friendly also she gave me some suggestions to make my trip nice and safe. Juan Carlos is an amazing chef. The cleaning team were amazing and fast. Thank you so much for this wonderful experience.

Stayed in May 2024

As the weather is quite humid, the room could feel a bit damp so maybe a dehumidifier would help. The curtains could be updated, also a full length mirror would be good. However we were doing a drop and go hotel stay - too much to experience outside, this was not lounging in our room stay.

the location was amazing - short walk to bus stop for machu picchu queues, train station, bars shops etc. The view from our little balcony was beautiful - mountains and river! The staff were wonderful - they collected us from train station and were always helpful and spoke great English. The early breakfast from 4.30am was great especially to eat before sunrise early tours. They had fruit, juices, hot eggs cold meats, cheeses, avocado so would suit most diets. The room was comfortable- soft bedding and nice towels.

Stayed in May 2024

The room smelled a bit musty when we checked in, but I think that’s the nature of any lodging in this area. The room itself was very clean.

The property is beautiful, overlooking the river and on a quiet street. The balcony was a beautiful spot to sit and enjoy the view. The staff were super friendly and helpful.

Stayed in May 2024

Christophe and the team were excellent hosts - offering assistance and guidance that made our stay all the more magical.

Stayed in May 2024

It was right across the river, the sound of the river is very smoothing, the staff and owner were really helpful. The property was very clean.

Stayed in May 2024

Nothing looked ultra modern or new, but who am I to judge when a renovation is due. The genuine important thing is the noise from the running water. It put me to sleep, but if you’re a light sleeper, maybe stay further away from the noisy water (if such an option exists)

Great value for money, great location (maybe if you have huge luggage then it being downhill makes going to the train station difficult) and had all needed for a stay before visiting Machu Picchu!

Stayed in May 2024

Wi-Fi didn’t work.

The staff very helpful. They offered to pick me up from the station. The room overlooking the river was a nice view. It’s at the edge of the town, but walkable distance from everything and worth staying there for the view. Breakfast at 4:30 am was appreciated.

Stayed in May 2024

Loved everything

Breakfast was excellent! Staff super friendly, room was amazing! Best view of the mountain and river.

Stayed in April 2024

Amazing staff who went out of their way to make our stay and visit to Machu Picchu awesome. Personalized service and more. Chris the owner and his staff helped us more than we could have expected. The breakfast buffet was awesome. I had a chance to see the care that went into setting things up the night before as I awaited friends in the lobby. Lots of attention to detail. A lucky late checkout accommodation made all the work perfectly. Great location on the river Pro-tip try to book a room with a balcony for you morning coffee with sunrise.

Stayed in April 2024

Staff was very accommodating. Great location, great view of the river . I was a solo traveler and felt very safe. Good restaurant next door.

Stayed in April 2024

Very nice litte hotel in Machu Picchu Pueblo! Only 5 or 10 minutes walking to the train station, the artisan market, and the restaurants, shops. etc. The room was very tastefully decorated, the bed was super-comfortable, and the TV had DirecTV channels (perfect for relaxing after a day in Machu Picchu). We had a room on the 4th floor overlooking the river, which at the time was raging! The view was spectacular. I slept very well with the sound of the river. The staff is very friendly and always willing to help with recommendations.

Stayed in March 2024

The river is a bit noisy but still better listening to the nature than the city traffic and chaos:)

It was clean and they had their breakfast starting at 4:30 am in case you would like to visit Machu Picchu early.

Stayed in March 2024

I forgot my toothbrush and toothpaste but they don’t have any at the property.

The night shift staff was super nice and helpful. Great facilities as well, comfy stay overall. The omelette the staff cooked was excellent!

Stayed in February 2024