I booked a room for three according to the picture on booking. When I arrived I was offered another room because the room I booked was occupied. The room offered to me has no window and is dark. Then I got a room for four. A fourth bed was separate. We have been asked not to use this section. So we got a room with 3 very tight beds. Everything was very basic. But actually given the price it was to be expected. Very basic breakfast. Rooms without windows. Absolutely nothing like the pictures posted on the website

We chose this hotel because it is adjacent to Beit Chaved. The staff are wonderful. They helped Hana with everything we asked for. They let us into the room ahead of time

Stayed in July 2024

- Badly maintained - Very choppy internet - Noise from the street, all night

- Friendly staff - Excellent location - Luggage facility - Very cheap

Stayed in June 2024

I like the location. Vilma, the host was super nice.

Stayed in February 2024

Marina's House staff was amazing. Our host and staff took great care of me and my family group which made our experience unforgettable! The location is great' It's located a few minutes walk from the San Pedro Train Station, and close to Cusco's main tourist attractions. Rooms were clean and comfortable, and Marina's house was very attentive to our requests and needs.

Stayed in August 2023

Though it was clean but lots of long hairs in the bathroom, I also did not like the way they use the blanket. The cover on blanket was one-sided and knowing that blanket has not been washed regularly was disturbing. No wardrop or table to put the luggage etc, let alone having a fringe!

The room was big, Having tea and/or coffe was a pleasure, though the water wasn’t hot all time!

Stayed in July 2024

Very basic service. Not like the pictures. Dark. Rooms without windows. We didn't get the room we wanted. Basic breakfast

I was looking for a place close to Beit Chaved. Located right next door. The staff was good. He did everything he could to help. They cried that we entered the room early in the morning

Stayed in July 2024

Every time you wish to enter the main door, you have to ring the bell which you can hear in all rooms. Poor bathroom facilities. No wardrobe in the room.

The location was great.

Stayed in May 2024

It was dirty. There were hairs in the bed, on the ground and in the shower. The sheets were old.

The host was kind.

Stayed in May 2024

The host was exceptionally helpful and kind!

Stayed in March 2024

Probably the worst hotel I’ve ever stayed at. I paid for 4 nights here but ended up getting another hotel after 2 nights, no refunds were offered or given by either booking.com or Marinas House at 611 Vitoque. I hear they’re also on airbnb but maybe under a different name that they change every so often if bad reviews stack up. The bad: NOISE is definitely the worst thing about this hotel. I did not expect luxury when booking this place. All I wanted was a place to shower, sleep, and use as a home base for exploring Cusco and the nearby attractions. Unless you sleep like a rock where loud conversations won’t wake you, you won’t get to sleep through the night. On my first night, a couple across the street started arguing at 1AM and it went on for at least half an hour. Then there’s the sound of the doorbell that goes off at random hours because guests have no way of getting back into the hotel by themselves. The doorbell chime is loud enough that it echoes through the main doorway and every room in the house can hear it when it’s rung. The floorboards are also old and creaky so they make a lot of noise when you walk over them, which is fine if you’re on an upper floor, but terrible if you get a room on the 1st floor. SMELLS of sewer gas from the bathroom was a constant annoyance for my group of 3. It was most noticeable when inside the bathroom, but could be smelled while inside the room as well. This is due to the poor construction quality of the rooms being added at seemingly random times and places by different builders over time. The construction quality of this B&B also raised concerns for me since pipes popped out in the most random places and the ceiling is just a piece of thin plywood. I highly doubt any work went through formal review or architectural processes. LINEN QUALITY is poor. All the sheets, pillows, and blankets were piling and there was hair on my sheets before I even got into them.

The good: LOCATION is great. Some may argue the price is great too, but for my group it ended up being a costly mistake because we couldn’t get sleep here.

Stayed in September 2023

There are no comments available for this review

Stayed in July 2024

There are no comments available for this review

Stayed in November 2023

There are no comments available for this review

Stayed in November 2023

There are no comments available for this review

Stayed in September 2023

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in May 2024