Calle Mercaderes 409, 0000 Arequipa, Peru
#24 of 150 hotels in Arequipa
Guests' ChoiceBased on 204 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
8.9
Staff
9.5
Value for money
8.9
Free WiFi
7.5
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End of dialog contentReviewed: 22 October 2024
Ori
IsraelIt was too hot in the room. no AC the staff could find us a fan.
Wonderful stuff! Very helpful and pleasant. The Hotel Location is Great! Rooms are clean and comfortable
Stayed in October 2024
Reviewed: 19 October 2024
Natalie
United KingdomEverything about our stay was excellent. All the staff were very helpful and kind. The room was clean. The breakfast was excellent and when we had early starts a take away breakfast was kindly prepared for us. The location is perfect. We also used the laundry service which was helpful.
Stayed in October 2024
Reviewed: 19 October 2024
Nancy
CanadaNothing.
Great location and very helpful staff. They order a Pick up for us from the Airport to the hotel and the driver was right on time. Comfortable beds and good breakfast. Historical site.
Stayed in October 2024
Reviewed: 27 September 2024
Niklas
GermanyBeautiful hotel - great staff - right in the Center of Arequipa
Stayed in September 2024
Reviewed: 22 September 2024
Chanel
CanadaBathroom a bit small Walls are thin.....can hear guests in the other rooms
Excellent location Free breakfast Great staff
Stayed in September 2024
Reviewed: 15 September 2024
Jose
Peruthe good service of all its staff
It has its colonial style intact on its walls
Stayed in September 2024
Reviewed: 14 September 2024
Jacopo
ItalyHonestly nothing. If I have to find a small thing, I would say that some items in the room are a bit old-fashioned, but they did not impact our stay.
The hotel is located in a very charming and traditional building, which makes this hotel really unique. Our room (and bathroom) was very spacious and clean. Breakfast is superb and the staff very friendly and helpful. Location is great as well, just a few hundred meters from the main square and cathedral.
Stayed in September 2024
Reviewed: 6 September 2024
Yi
Chinagreat location. helpful staff. breakfast are really good.
Stayed in August 2024
Reviewed: 25 August 2024
Aldo
ItalyLaundry service and early check in were a lil bit expensive.
Everything was nice: room, breakfast, staff.
Stayed in August 2024
Reviewed: 11 August 2024
Géza
HungaryThis place has a unique charm and the staff is amazingly helpful.
Stayed in August 2024
Reviewed: 10 August 2024
Sharon
IrelandNo lift. But we did get help from the staff to bring up the bags.
Lovely hotel. Centrally located. Lovely Breakfast
Stayed in July 2024
Reviewed: 30 July 2024
Margret
United StatesEverything was great!
Breakfast option is really good. The place is very conveniently located. The main area looks like an old castle or church, rooms are regular. Staff is super nice and helpful!
Stayed in July 2024
Reviewed: 27 July 2024
Melanie
United StatesEverything was wonderful. If I had to come up with something it would be that all 3 rooms were ready when we got there at 11am. Check in time wasn't until 2pm. They were willing to store our luggage but when I asked if we could at least get into one of the rooms so one of our party that wasn't feeling well could lie down, I was told we would have to pay the early check in fee.
This is a beautiful, well appointed hotel. The decor was lovely and the beds were incredibly comfortable. We were excited to try their breakfast after reading all the other reviews and it did not disappoint! The breakfast is served a la carte, hot and delicious.
Stayed in June 2024
Reviewed: 16 July 2024
Dennis
United Statesnothing, everything was great
this place really exceeded my expectations and would definitely stay here again if i'm ever back in town or recommend it to a friend. so during waking hours, the road is closed to traffic so very quiet, they have a front metal gate so very secure, the staff are very friendly and helpful (they printed out my bus ticket, left me a bagged breakfast for my Colca Canyon tour even though i didn't ask for one, had my luggage delivered to my room after my Colca Canyon trip), my room was spacious, clean, comfortable, great water shower and clean bathroom, the comp breakfast wasn't much but enough to not be hungry
Stayed in May 2024
Reviewed: 8 July 2024
Richard
United KingdomThe only thing to bear in mind is that it's located on a pedestrian road, which normally is perfect, but does mean taxis are not allowed during a lot of the day (early morning is fine). That said, a member of staff met us at the taxi when we arrived to help with the luggage, so it wasn't a problem.
Extremely friendly and helpful staff. Wonderful breakfast. Great location. Rooms were immaculate and had everything we needed.
Stayed in July 2024
Reviewed: 29 June 2024
Ross
United KingdomN/A
The staff here were excellent, helping with transfers to and from the airport and looking after our bags while we hiked in the Colca Canyon. Good selection at breakfast. Great location, very close to the main square.
Stayed in May 2024
Reviewed: 26 June 2024
Sarah
United KingdomIt is very central in town and we had one night with little sleep as there seemed to be a rave going on with very loud music until 6am. The person on reception said the hotel had called the police but the music did not stop. Also, due to the old building it is also noisy in the corridors when people get up early or come in late and are speaking loudly and banging doors.
Very clean and comfortable and breakfast was great. Very central for the town and attractions.
Stayed in June 2024
Reviewed: 25 May 2024
Baris
GermanyThe rooms are a bit small and breakfast was not so rich.
The environment of the hotel was really nice, there was a nice small garden at the back to relax. The rooms were clean, and the location is perfect. Overall recommended.
Stayed in May 2024
Reviewed: 19 May 2024
Skirmute
LithuaniaCentral location, delicious breakfast, helpful staff. We liked everything, felt comfortable and safe.
Stayed in April 2024
Reviewed: 6 May 2024
Corina
United KingdomThe room was on the ground floor and close to the entrance and breakfast area - we could hear some noises as people come in at night and go to breakfast .
Nice comfortable room, with communal spaces and courtyards
Stayed in May 2024
Reviewed: 3 May 2024
Adam
PolandN/A
Very comfortable bed.
Stayed in May 2024
Reviewed: 15 April 2024
Roman
SlovakiaGreat staff!
Stayed in April 2024
Reviewed: 9 April 2024
Eliza
United KingdomNothing
Comfortable bed and great location. Good breakfast on offer.
Stayed in April 2024
Reviewed: 15 March 2024
Fiorella
United Kingdomfacilities generally looked a bit old, and bathroom was quite small
super nice staff, great breakfast, good location and value for money
Stayed in February 2024
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