Calle San Pedro Nro 128, Cusco City Centre, Cusco, Peru
#78 of 297 hotels in Cusco
Guests' ChoiceBased on 233 hotel reviews
8.8Cleanliness
9.0
Comfort
8.9
Location
9.4
Facilities
8.7
Staff
9.5
Value for money
8.9
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: June 12, 2024
Isabella
AustraliaNone
Great location with plenty food varieties for breakfast, clean and spacious. Very helpful staff
Stayed in June 2024
Reviewed: June 12, 2024
Emilien
United States of AmericaNothing
Very nice place, cozy and well located. Personal at the hotel are really helpful meaningful and nice.
Stayed in June 2024
Reviewed: June 9, 2024
Isabella
AustraliaNot that clean, spider in bathroom, no hair dryer
Location
Stayed in June 2024
Reviewed: June 8, 2024
Sam
New ZealandNothing
The staff were lovely and polite and helpful The room was comfortable warm and clean It's in a great location fairly central to all the action
Stayed in June 2024
Reviewed: June 8, 2024
Maximiliano
BrazilGreat location, spacious room, good breakfast. We do recommend this hotel!
Stayed in June 2024
Reviewed: June 4, 2024
Carlos
El SalvadorThe room was small and has no windows, at least the one we stayed with my wife
The breakfast was really good, the staff are very polite and kind
Stayed in June 2024
Reviewed: June 2, 2024
Jorge
Dominican RepublicAnything
The clean services and all staff team
Stayed in June 2024
Reviewed: June 2, 2024
Christian
CanadaEverything was very good, the boys were always very attentive at all times Breakfast is super varied They also allowed us to store our bags when we went on hotel tours
Stayed in June 2024
Reviewed: June 1, 2024
Ying
United States of AmericaVer much
It is excellent
Stayed in May 2024
Reviewed: June 1, 2024
Chuco
CanadaBooking at this hotel was the best, from the moment we entered they were treated with kindness and respect. Always willing to help you at all times.*
Stayed in June 2024
Reviewed: May 31, 2024
Matteo
ItalyFor two times they lost our stuff from the laundry (got back after few hours)
Stayed in May 2024
Reviewed: May 31, 2024
Christian
PeruExcellent attention from the reception area, especially Mr. Renzo, who was very attentive to us....
Stayed in May 2024
Reviewed: May 28, 2024
Amy
IrelandNice room. Great location easy to walk to cafes and restaurants. Nice lobby to sit in
Stayed in April 2024
Reviewed: May 24, 2024
Stephen
United States of Americathe Wifi was a disaster after 4 pm when the hotel was full. the network couldn't handle the volume of guests and the wifi was essentially useless. it was fast in the morning when the guests were off property or had checked out. The staff refused to admit there was a problem and kept telling us to try another SSID instead of admitting that the bandwidth is inadequate for the number of guests in the evening. Although one staff member finally did tell us that "the wifi is best in the morning".
lovely architecture with a touch of modern in a beautiful colonial style building. nice breakfast and comfy beds with thick comforters - perfect for the cold Cusco nights
Stayed in May 2024
Reviewed: May 17, 2024
Ria
United Kingdomif they didn't put us in the room 503
I really like how the bathroom lighting is all white, making it feel bright rather than dark. The room has been renovated. Initially, they put us in room 503, which is next to the water pump that runs every 15 minutes, day and night. However, they switched our room once we told the reception we couldn't sleep.
Stayed in May 2024
Reviewed: May 15, 2024
Ozkardesler
United States of AmericaTerrible white lights all over the hotel that kill the ambiance. The place would be so dreamy if they used warm white led lights instead of fluorescent white.
Great cozy stay right in the heart of Cusco. Bed was super comfy, shower was strong and hot, breakfast was delicious and the location was perfect! They let us leave our bags after we checked out until our flight so we could walk around which was a huge plus. Highly recommend!
Stayed in May 2024
Reviewed: May 10, 2024
Emilie
New ZealandNothing
Great hotel especially for those on a budget. Really enjoyed our stay. Friendly staff. Would stay there again!
Stayed in April 2024
Reviewed: May 10, 2024
Emilie
New ZealandNothing
Awesome place to stay. Good breakfast and very friendly staff. Clean and comfortable. Rooms very nice
Stayed in April 2024
Reviewed: May 9, 2024
Lilit
FranceJour room was right on the road so we couldn’t open any windows (they are blocked) hence the room was very humid - the bed felt wet even. The only window that opens is in the bathroom from where strong fumes come in.
Breakfast really good with lot of choices. Look elation is good, very central next to the market. The building is very nice so is the decoration of the room - cozy
Stayed in May 2024
Reviewed: May 7, 2024
Leandro
United States of AmericaShower was not always hot as I expected
Staff, location and breakfast.
Stayed in May 2024
Reviewed: May 7, 2024
Andrei
RomaniaAs mentioned by others, the sound proofing should be improved. Our room had some windows facing the same ventilation shaft as the kitchen( even if we were at the 5th floor!). At 4 am every morning the kitchen would start preparing breakfast. You could hear every egg being cracked…
The location is quite central, with a 10 min stroll till Plaza de Armas. The breakfast is more than sufficient. But the main selling point of this hotel are the staff! Absolute perfect service! Every request we had was met by a positive answer and a smile. Complimentary coca tea is readily available in the lobby, together with some different types of teas.
Stayed in May 2024
Reviewed: May 5, 2024
Claire
United KingdomRight next to San Pedro market but it's nice and quiet in the rooms. We stayed at two other places in Cusco and this one was the quietest, perfect for a good night's sleep before the early tour starts, or to have a lie in. When we arrived the room type we booked was sold out however the management was so nice and upgraded us for no extra cost and this room even had a bath which was perfect to soak in after our five day hike. All the staff were super helpful and friendly.
Stayed in May 2024
Reviewed: April 30, 2024
Lisa
GermanyRooms towards the inner yard are much more quiet, sometimes a weird smell in the bathroom
Very friendly staff and great location
Stayed in April 2024
Reviewed: April 28, 2024
Erik
GermanyWhile the room was rather cold, they had very warm blankets, that kept you too hot during the sleep. Communication in English was rather difficult.
Very nice breakfast with fresh fruit and great variety. Location was good, rooms were clean, value for money was good.
Stayed in April 2024
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