The breakfast itself very basic. No ham offered in the omelette

Nice view of town from the breakfast cafeteria

Stayed in October 2024

Our particular room was next to a hostel. Returning guests late at night were noisey at times. Shower was low volume. No room for luggage or to unpack clothes.

Great breakfast. Beautiful hotel with courtyard. Easy walk to main plaza. Very friendly and service oriented staff.

Stayed in September 2024

Up a rather steep hill which is not ideal with suitcases - but can always get a taxi Water pressure was not fantastic Towels and bath mat were thin

Our double room was overbooked so we were generously upgraded to a duplex room - perfect for our honeymoon, especially after the gruelling Salkantay trek Incredibly comfortable beds Great breakfast - plus option for takeaway on early starts Free water provided Spaces downstairs in the lobby to relax Hot water took a few mins to come in but was reliable Had a little box of "use again" for guests to drop off items they don't need anymore which I thought was a fantastic idea Laundry services for 15 soles per kg - drop off before 11am, return by 7pm same day. Ours took a bit longer but otherwise was very helpful! Beautiful shutters out to the street with great views over Cusco Toiletries provided

Stayed in September 2024

Central, beautiful large room and wonderful garden

Stayed in July 2024

Not always hot water for a shower

Central, friendly, lovely building with courtyard, breakfast room with a heavenly, sunny view of Cusco.

Stayed in July 2024

Not sure what is the go with the bar and restaurant onsite.

Very quiet and comfortable . Close to the square without the busyness.

Stayed in July 2024

This is a beautiful hotel with great staff and amazing decor, courtyard and patio. The location too is fantastic: easy walking distance to the city center and on the way to Saqsaywaman. One cautionary note: there are no elevators and many of the rooms are upstairs. Also, some of the rooms have skylights, which is great during the day - the rooms are bright - but skylights do not have blinds. Bring your own night marks unless you want to be awake at the crack of dawn. The biggest downside is that there is no hot water or heating available during the day. And, it gets cold in June! Hot water tends to be in short supply in the mornings and late in the evening. And bathrooms are poorly designed. They have heaters but these stay on only for a couple minutes - never enough to make much of a difference - and with no doors, the heat quickly dissipates into the main bedroom.

Stayed in June 2024

Laundry service was a bit expensive. Also, not always someone at the front desk. The girl who was running it was very good, but there were a few times we needed assistance.

We loved that breakfast was included

Stayed in May 2024

although the staff was nice, their service was disorganized. Hardly to find someone in some in reception, poor English, no information about WiFi or other things. They make bed but did not clean cups or trash in couple opportunities. The breakfast was poor, not fresh fruit, and staff disorganized. For the price you can find other good places at plaza de armas easier to reach

The premises and gardens were nice, and the blankets and bed let you have a good restful sleep. Near the Plaza De Armas and San Blás. Breakfast box was a nice touch but not right days. Staff was gently but hard to find, good coffee.

Stayed in April 2024

There was spider in the bed

The setting is jus peaceful

Stayed in October 2023

The breakfast included was not great and no options for vegans

Stayed in October 2023

The hot water was a bit irregular to nil on our last night there. could have just been a quicky issue not sure.. survived a cold shower one night.

The uniqueness of a 110 yr old hacienda style building very roomy. lots of history in the decor and on the walls Great staff and wonderful breakfast.

Stayed in October 2023

Hotel is going through name change and was confusing to find at first.

Staff was very friendly and accomodating. Room was clean and comfortable.

Stayed in August 2023

One aspect you did not like about your hotel stay was the scheduled hot water and heating availability, which was limited to specific hours (5 pm to 10 pm and 5 am to 10 am). This posed a challenge when you had early morning plans for tourist attractions like Rainbow Mountain or late returns from Machu Picchu.

We enjoyed your sdue to the clean hotel with a comfortable big bed, tasty breakfast options, and excellent value for money. The location near the main square and the friendly, welcoming staff also contributed to our positive experience.

Stayed in July 2023

We enjoyed the location and the hotels amenities. Staff was polite and helpful.

Stayed in October 2024

The hotel was cozy, with a lot of charm. Very clean and centrally located. We appreciated having filtered water and a lovely breakfast. We will recommend to others!

Stayed in October 2024

Kind staff

Stayed in October 2024

Besides main lobby and breakfast area, all other facilities are closed "under repair" but...there is no repair going on, they´re simply closed. No food service other than simple breakfast. No service nor any support after 10pm, the owner refused to open the door when we went to pick up our luggage, we had sent a message advising the return train from MachuPicchu was late and our departing flight was early the next morning. He didn´t care, he turned off the ringer/camera after we rang repeatedly and literally left us out on the cold. We had to call the police and complain to Booking for him to open the door after one hour. And to top it off, he complained about how inconsiderate we were to knock on the door after 10pm. We caught a cold after standing outside for over one hour.

Pleasant colonial house and staff. Breakfast area is bright, nice views.

Stayed in September 2024

No internet. No support AT ALL after 10pm. No restaurant. Many of the areas, tavern, restaruant, etc... that are advertised were not available "due to renovations". But there were no renovatoins going on, they were just shut down. I left my luggage there to go to MachuPicchu. My return train was delayed, I advised the hotel I would arrive late. Thet acknowledged rewceeipt of message. I arrived around midnight, they would not open the door. After I rung the doorbell many times they disconnected the doorbell. I called the tourist police, they didn´t answer. Then I called the local sector police station for support, they said they´d send a police car but nobody showed up. After one hour out in the cold I sent an urgent message to Booking. the hotel owner, a Frenchman, answered the door within 2 minutes, in his pajamas, angry and harrassed me for being late, telling me I'm inconsiderate and should know there´s nobody there after 10pm. I explained the train was delayed and that i had advised them immediately. He mumbled and harrumphed something and then said ok, it´s not my fault. We spent over one hour out in the cold, my wife, my friend and I developed a sore throat and sniffles the next day. I have never been treated so poorly by a hotel owner/manager in my life and I´ve visited 58 countries and been to some modest hotels in challengingn countries in L.America, Asia and Africa.

Nice, simple breakfast in open terrace. Nice, comfortable open lobby. Nice, large, rustic, clean room with a view of the mountain.

Stayed in September 2024

Nothing

The location, the staff, the place, the room

Stayed in May 2024

The power being cut off when leaving the room so devices cannot charge up while we were out.

We felt like home. Warm welcoming, good breakfast, fantastic location, really nice buildings and rooms, great services available. Very quiet.

Stayed in May 2024

No management. Nothing is working: toilets ,shower,heating etc…impossible to have breakfast in time, old bread etc…this establishment seems abandoned.

Situation charm of the bilding

Stayed in April 2024

The breakfast was not good

The rooms were nice, comfortable, spacious

Stayed in September 2023

Lack of heating and hot water during the day Bathroom heater was broken (hotel did supply an oil electric heater) Breakfast is poor; breakfast room is cold

Lovely historic building Very comfortable bed

Stayed in September 2023