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  5. Reviews of Fernleaf Motel

Reviews of Fernleaf Motel

23 Toko Street, 3010 Rotorua, New Zealand

#63 of 81 hotels in Rotorua

Guests' Choice

Review score

Based on 42 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.9

  • Location

    8.4

  • Facilities

    7.5

  • Staff

    9.0

  • Value for money

    7.9

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 5 June 2024

    7.0
    Average
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Having to go else where to get the key and advertising a pool but it was locked

    Size of the Room Appartment

    Stayed in June 2024

  • Reviewed: 3 May 2024

    6.0
    It’s ok.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The mattress need to change to more comfortable one will be great.

    Good location Heat pump in the room

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    Would stay again if it were just the two of us
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 6 nights

    The single bed in the lounge was not as comfortable as my friend would have preferred. Some extractor fans would have helped to manage the heat as the space held daytime heat very effectively. The kitchen was not particularly well equipped, having one small saucepan, one medium saucepan, and a frying pan. A large saucepan would have made it easier to cook in the room.

    I stayed with my partner and a friend. The living room and bedroom were both very spacious, the shower was good, and the bed in the bedroom was comfortable. We appreciated the toilet being separate from the vanity as it simplifies things a lot! The location meant that the central city was within comfortable walking distance. There were also 3 supermarkets within 1km. Having a good-sized fridge and a kitchen was great! The thermal central heating was very effective, warming the space up quickly the one time we needed it.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    8.0
    Tu Meke!!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Outdated Tv too high and small Heaters wow it was hot

    Nice and big Kitchen use even if it's out dated Pool beautiful

    Stayed in March 2024

  • Reviewed: 3 March 2024

    6.0
    Fernleaf experience
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    No one in the office to get help.

    Big leaving area.

    Stayed in March 2024

  • Reviewed: 29 February 2024

    7.0
    We would come back
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Sove had problems

    Close to shops

    Stayed in February 2024

  • Reviewed: 27 February 2024

    7.0
    Basic, but clean accomodation for reasonable price. Good base to explore the area. Doesn’t win any style awards
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Very large but sparsely furnished room.

    Clean. Recently refurbished. Comfortable bed. Our room was quiet and no road noise.

    Stayed in January 2024

  • Reviewed: 23 February 2024

    8.0
    Would go there again for sure.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 16 nights
    • Submitted via mobile

    We came here to mountain bike the apartment was a perfect size for all our stuff and the bikes. Helpful Manager and there was always enough clean towels every day available. Spot on for us.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    7.0
    It had everything except air con
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    My fault when I booked it I didn’t notice there was no air con. They did let me know before we arrived but nothing else was available. Fans were provided

    It had everything you would need. We were only there a night.

    Stayed in February 2024

  • Reviewed: 20 January 2024

    8.0
    Overall it's nice budget place to stay with a awesome fish and chip shop 3 mins walk around the corn
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Lack of cooking pots. Not enough dishes. Only one bowl to use for two people at breakfast time. Overall lack of cooking equipment. Noise from the building renovation next door

    Unit I was in was ideal and private.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Needs a bit more furniture eg couch or comfortable chairs

    Recently overhauled. New bed linen. Roomy

    Stayed in January 2024

  • Reviewed: 10 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The check-in is a different location, and the swimming pool was locked.

    The location is superb!

    Stayed in November 2023

  • Reviewed: 29 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Change the shower I think... There's no option to adjust the power of shower... It always on full blast 😅

    The fact that we can cook and it so close to all the places that we visited in Roturoa

    Stayed in October 2023

  • Reviewed: 5 May 2024

    5.0
    Ok stay.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Had to go get key from another property

    Late check out

    Stayed in May 2024

  • Reviewed: 18 February 2024

    5.0
    Super basic
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The beds were very hard, some of the cutlery was missing. Toilet door and window jammed/got stuck.

    Grateful there were fans, as we didn’t have aircon it was so hot and uncomfortable. If we didn’t have fans it would have been awful

    Stayed in February 2024

  • Reviewed: 4 February 2024

    4.0
    Very disappointment, uncomfortable.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    We ask two quilts because there are only a blanket on the bed but nobody reply us. The reception is 5 mins drive away from the rooms. No staffs in there.

    The location is good. But the pool smell bad to can’t sleep well.

    Stayed in February 2024

  • Reviewed: 5 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Nothing I could think of

    Well facilitated accomodation, friendly staff, basically feel like home

    Stayed in January 2024

  • Reviewed: 2 January 2024

    5.0
    not what we expected
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    dusty carpet, smelly room ?from paint or something.

    close to town. good staff

    Stayed in January 2024

  • Reviewed: 28 December 2023

    5.0
    Being an old property on the block, truly need a makeover! Room was clean enough
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    1) Could do with a major upgrade for the price we paid! 2) Loads of bugs on window panels 3) Found toe nails under duvet cover - yuck!!! 4) Visible carpet stains 5) Checked in at another hotel - As you enter the reception area, one might think is an Indian restaurant :(

    Handy to supermarket

    Stayed in December 2023

  • Reviewed: 20 November 2023

    9.0
    Excellent stay
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There was nothing to not like. Apart from the same old rotorua smell 😅.

    100 % recommend The room was spacious with clean and tidy overall 👌. Even the bathroom was really well maintained, very clean. Well equipped with the kitchen utensils. And the on-site staff were excellent. Always checked for clean towels. Loved their gratitude for not rushing us out,we even took one more extra hour as we got late in packing. Excellent service 👏 Highly recommend

    Stayed in November 2023

  • Reviewed: 27 October 2023

    10
    Exceptional
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing at all

    The service was awesome and the room was so comfortable and spacious, enjoyed my overnight stay

    Stayed in October 2023

  • Reviewed: 2 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 31 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

Showing 1 – 25

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