Based on 935 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
9.0
Facilities
8.1
Staff
8.5
Value for money
8.3
Free WiFi
8.8
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End of dialog contentReviewed: 12 November 2024
Kelly
United KingdomNoisy with bed right next to window and a huge window ledge struggled to sleep with dripping noise
Very close to Ferry & Airport! Larger rooms & shower rooms compared to other branches. Comfortable.
Stayed in November 2024
Reviewed: 10 November 2024
Salisa
ThailandVery minimal amenities.
Self service check in and out with great location- super convenient.
Stayed in November 2024
Reviewed: 28 October 2024
Thanacom
ThailandSmart system had few errors.
Staffs were friendly and willing to help. Hotel near Bodø port.
Stayed in October 2024
Reviewed: 18 October 2024
Angela
IrelandCouldn't really fault it.
Fabulous location. Clean. Friendly. Helpful staff.
Stayed in August 2024
Reviewed: 14 October 2024
Margaret
IrelandGreat location easy check in and comfortable bed
Stayed in October 2024
Reviewed: 14 October 2024
Gill
United Kingdomvery nice hotel, basic but very clean and comfortable, there was a nice lounge area where we could hang out together. great location too.,
Stayed in September 2024
Reviewed: 11 October 2024
Boonmita
ThailandIt would be better if they provided kettle in room. Beware for some mistake with check in online, they might charged you twice. Anyway, after we talked to staff, it was solved.
Location; closed to train station.
Stayed in October 2024
Reviewed: 6 October 2024
Katarzyna
PolandWhile the interior solutions really are smart, the check in process is way more complicated than expected. Far from smart and user friendly. You pay in advance, you still have to do online check in with another credit card validation, and then you still talk to the people at the desk upon arrival.
A lot of smart solutions regarding the design. Small, but clean and neat space. Helpful staff.
Stayed in September 2024
Reviewed: 6 October 2024
Olivia
United KingdomComfortable stay!
Stayed in September 2024
Reviewed: 2 October 2024
Ronald
GermanyDetails only. Upon arrival, one has to walk around the car park in order to get to the hotel entrance but that is not on the signs. One can only use the direct access after checking in. The rooms are rather small (although comfortable). That is okay for a short stay alone, but maybe not so much for a longer stay as a couple.
Good breakfast. Online check-in works well. Although the hotel is located in a busy area, the rooms are quiet. The parking garage adjacent to the hotel has plenty of lots. Good beds.
Stayed in September 2024
Reviewed: 29 September 2024
Evgenia
GermanyOur room was tiny, to pass to the other side of the bed you have either to crawl over the bed or press yourself between the bed and the tv. Maybe not the best choice for people who are uncomfortable in confined spaces.
Everything was great except for the size of the room. Especially the staff was super friendly.
Stayed in September 2024
Reviewed: 22 September 2024
Ruben
MaltaThe rooms are small. There were just 2 shirt hangers for our clothes ... no shelves or drawers !! ... in fact we had to leave all our clothes in the luggage. There is also no table or desk for a laptop ... so don't expect to be able to work in your room.
Smart Hotel has a good breakfast. Rooms are a bit tight / small ... but nice with modern facilities. Location is great .... 6 minutes walking distance to the ferry and a 10 minute walk from the city centre.
Stayed in September 2024
Reviewed: 18 September 2024
Timings
United KingdomEasy check-in & check-out procedure.
Stayed in August 2024
Reviewed: 18 September 2024
Thomas
United KingdomIt was fine
I left at 05:00- no breakfast
Stayed in August 2024
Reviewed: 18 September 2024
Reslian
IndonesiaIt asked us to do the online check-in in its website. I did not continue the process when I had to give some personal data. It turned out we can still do the checkin in the hotel because there are always people in the reception. We just had a little problem to enter the hotel (after 11PM) because we did not have the code from the online checkin. We entered the hotel when some people got out.
It is convenient because you can just walk from the ferry terminal. The room is okay.
Stayed in September 2024
Reviewed: 15 September 2024
Patrick
IrelandThe hotel has no bar.
Cleanliness, location and value for money.
Stayed in September 2024
Reviewed: 12 September 2024
Vladimir
Czech RepublicThe rooms are small - this wasn't an issue for us as we only stayed one night, but others with more luggage/longer stay may need more space.
Great location for getting ferry out to Lofoten
Stayed in August 2024
Reviewed: 12 September 2024
Abigail
United KingdomCould have possibly had more fruit options at breakfast.
The breakfast in the morning was good and the staff were lovely.
Stayed in September 2024
Reviewed: 12 September 2024
Barry
CanadaLocation near rail station
Stayed in September 2024
Reviewed: 12 September 2024
Suzanne
NetherlandsNot a big room or a lot of facilities, but this was not a problem for us.
Nice hotel, great value for money. Easy to darken the room with black out curtains which we love!
Stayed in September 2024
Reviewed: 10 September 2024
Giovanna
United KingdomI had a room at 7th floor and there was a very noisy ventilation system that could not be stopped. This was just upon the bed so the continuous white noise made sleeping quite difficult. It was also injecting a cold air jet. Asked to the reception if there was a way to turn it off but they said it was normal and was the same in all the rooms. I had stayed in the same hotel (at 6 floor) two night before and did not have this issue.
The hotel is located just next to the ferryport. It was also easy to get to the airport just by walking (around 30 min) The room was big and the bed super comfy. Check in\Check out fast and efficient. You can pay a small extra for an early check in.
Stayed in September 2024
Reviewed: 9 September 2024
Giovanna
United KingdomIt would have been nice to have a kettle in the room
The hotel is very close to the ferryport. Check in\out super easy and fast. Room was quite small but comfy and with a nice view over the port.
Stayed in September 2024
Reviewed: 7 September 2024
Elizabeth
United StatesThe room was clean and adequately comfortable. Breakfast was delicious!
Stayed in September 2024
Reviewed: 6 September 2024
David
United KingdomGreat location for getting ferry out to Lofoten
Stayed in September 2024
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