Keizersgracht 384 , Amsterdam City Centre, 1016 GB Amsterdam, Netherlands
#10 of 466 hotels in Amsterdam
Guests' ChoiceBased on 230 hotel reviews
9.2Cleanliness
9.5
Comfort
9.6
Location
9.7
Facilities
9.2
Staff
9.6
Value for money
8.3
Free WiFi
9.6
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End of dialog contentReviewed: 23 September 2024
Janet
Saudi ArabiaExcellent location and beautiful amenities
Stayed in September 2024
Reviewed: 10 August 2024
Alice
United StatesOn our final night did not sleep due to the noise from courtyard I suggest insulating walls to reduce noise I still give it a 10 though.
Exceptional staff. Loved the location. Beautiful bar and restaurant.
Stayed in August 2024
Reviewed: 6 August 2024
Hector
United StatesThe canal view suite is not for couples, it lacks closet space for clothing, we had to leave clothes in our luggage,it was very inconvenient
Excellen staff service, great location
Stayed in July 2024
Reviewed: 31 July 2024
Tamaris
South AfricaLove the heritage of the building and it was very chic
Very chic and understated. Excellent food and good location
Stayed in July 2024
Reviewed: 22 June 2024
Eric
United StatesLocation is incredible, property is wonderful, and the staff goes out of their way to take care of you.
Stayed in June 2024
Reviewed: 23 May 2024
Donna
United StatesLoved everything!
The location was perfect, staff was was welcoming and incredibly accommodating. We had a lovely room and the ambience of both room and hotel in general was lovely. Polished modern amenities in a historic building is what we love in a hotel. The bar at Occo was very nice as well and the courtyard for drinks was just a perfect place to relax after exploring the city.
Stayed in May 2024
Reviewed: 5 May 2024
Jill
United StatesWe orginally were given a room that was not in the area I requested. However, they did move us the second night to accomadate my request which I greatly appreciated. Only issue with the new room was it was located right above the kitchen and next to the back staircase the staff used leading to the restaurant. A bit noisy after the restaurant closed due to clean up.
The Hotel is stunning. Attention to decor and detail truly worth mentioning. All common areas were beautifully appointed. The Restaurant Vinkeles was incredible. Worth noting it's 2 star Michelin rating. The staff highly trained and accomadative in every way, shape and form. Location terrific. Each room has its own stlye. Just amazing.
Stayed in May 2024
Reviewed: 5 May 2024
Gill
United KingdomLiterally nothing
The location meant we walked everywhere. The courtyard was fabulous for lunch, drinks etc. Staff were amazing, terrific concierge service
Stayed in April 2024
Reviewed: 4 April 2024
Ashley
United StatesVery hot or very cold in room. Had to turn off radiator & then just run AC when it was too hot but then turn off as it would get freezing. Bedrooms very small.
Decor, location, staff
Stayed in March 2024
Reviewed: 4 April 2024
Nicola
Switzerlandlocation was great and staff very friendly. Also loved the restaurant, food was amazing.
Stayed in March 2024
Reviewed: 17 March 2024
David
United KingdomN/A
The hotel was amazing! Staff were so attentive and polite. Will recommend this hotel to friends and family.
Stayed in March 2024
Reviewed: 24 February 2024
Tina
United StatesNothing. It was perfect.
Breakfast was excellent. Staff were friendly and extremely helpful.
Stayed in February 2024
Reviewed: 25 January 2024
Laura
United StatesThe light system in bedroom.
Loved the breakfast and friendly staff, who usually greeted us by name. Plus every detail, this hotel is beautiful
Stayed in January 2024
Reviewed: 7 January 2024
Ivana
SwitzerlandThe breakfast is a bit overrated and overpriced
The location is amazing! The stuff is very friendly!
Stayed in January 2024
Reviewed: 6 January 2024
Casey
United StatesLOVED EVERYTHING
EVERYTHING
Stayed in January 2024
Reviewed: 3 January 2024
Mary
AustraliaNo light switches in bathroom was annoying. Very small bar fridge. No complimentary water.
Delicious breakfasts. Fantastic central location.
Stayed in January 2024
Reviewed: 12 December 2023
Owen
United KingdomThe Dylan is an exceptional true five-star hotel in the heart of the 9 streets area of Amsterdam. My wife and I travelled for our honeymoon and from the moment we arrived, everything was superb. The 7-course Ate tasting menu at the chefs table was also outstanding fine dining. We can’t wait to come back!
Stayed in December 2023
Reviewed: 10 December 2023
Nira
GreeceRoom, Food, service, location
Stayed in December 2023
Reviewed: 4 December 2023
Erja
FinlandGood location, good service, beautiful hotel.
Stayed in December 2023
Reviewed: 27 October 2023
Anef
Saudi ArabiaAmenities
Staff and room
Stayed in October 2023
Reviewed: 14 October 2023
Abbot
United StatesSet in a captivating older city, with lovely older buildings, there were a few minor tech issues which included: the lack of easily-accessible electrical outlets for charging (1 in bathroom), slightly noisy plumbing, and outdated television. The room overlooked a charming interior courtyard which had occasional noise. Otherwise everything else was exceptional.
Great location. Warm, friendly, helpful staff. Great food at OCCO one of two in-house restaurants.
Stayed in October 2023
Reviewed: 2 October 2023
Glenn
United KingdomNothing
Beautiful hotel
Stayed in September 2023
Reviewed: 28 September 2023
Mark
United KingdomNothing - it was a perfect stay.
Staff were brilliant from the moment we checked in - were sat down and given welcome drinks and a pastry whilst being checked in. Our luggage was then taken to our rooms and we were shown around. We had 2 junior suites with canal views which were absolutely lovely - probably the nicest hotel room that I had stayed in. Bed was extra large and comfortable. We did not eat at the hotel, but their bar war very welcoming and staff excellent - would highly recommend.
Stayed in September 2023
Reviewed: 8 September 2023
Charles
United StatesI can’t think of anything
Location, staff, room, overall quality
Stayed in September 2023
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