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Reviews of XO Hotels City Centre 3 stars

Beursstraat 11-19, Amsterdam City Centre, 1012 JT Amsterdam, Netherlands

#382 of 463 hotels in Amsterdam

Guests' Choice

Review score

Based on 2653 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.2

  • Location

    9.3

  • Facilities

    7.1

  • Staff

    8.2

  • Value for money

    7.1

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 26 June 2024

    7.0
    Great Location.9
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Couldn't open the windows and the a/c ventilation was centrally controlled. Buffet breakfast was okay but the scrambled eggs were cold.

    Great location. Friendly staff.

    Stayed in June 2024

  • Reviewed: 26 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Economy Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We were right in the centre, only minutes away from everything. Great location.

    Stayed in May 2024

  • Reviewed: 23 June 2024

    7.0
    Excellent location, lovely stuff but lower quality for the price
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Marks on mirrors, loosing shower fixing, torn curtain, heavy and warm duvet in summer, not working coffee machine and missing TV remote. Also, the window looks to a close wall.

    Excellent location and larger room than average ones. There are very kind and helpful staff. Option to leave the luggage in a safe place before check-in and after check-out.

    Stayed in June 2024

  • Reviewed: 21 June 2024

    7.0
    Not fir everyone
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Area was loud and dirty with trash from many takeout places and bars, not for everyone. Bathroom had unpleasant smell. TV remote didn't work.

    Proximity to train station. Room was ok size.

    Stayed in June 2024

  • Reviewed: 21 June 2024

    8.0
    Great location dated hotel
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The halls are dated The ceiling outside the room allocated was falling down The view was awful

    Great location!

    Stayed in June 2024

  • Reviewed: 20 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Little more cleaning is required.

    Room was big and location is good.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    8.0
    Great location for our 1 night stay in Amsterdam
    • Leisure trip
    • Group
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great location for our 1 night stay in Amsterdam and the staff were very helpful

    Great location

    Stayed in June 2024

  • Reviewed: 15 June 2024

    8.0
    Excellent location close to every place you need to go to and 5 minutes walk to the train station
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Stayed in June 2024

  • Reviewed: 14 June 2024

    6.0
    Ideal location with a big room with the worst mattress
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Uncomfortable Mattress Weird Lighting in the room with poor white paint made the room looked depressing

    Location

    Stayed in June 2024

  • Reviewed: 12 June 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Grubby hotel corridors, dark and cold room, lights above bed not working, internet poor, very noisy from street outside

    Location and staff

    Stayed in June 2024

  • Reviewed: 12 June 2024

    6.0
    Grate location and price!
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms could go with a lick of paint. Starting to show age.

    GratI location in Amsterdam and staff were nice. Was grate that we could leave out luggage there before and after check in / out

    Stayed in June 2024

  • Reviewed: 12 June 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We were on the ground floor and it was very noisy throughout the night. Walls very thin.

    Bed was comfy, large rooms, easy to check in

    Stayed in June 2024

  • Reviewed: 7 June 2024

    6.0
    It’s good stay
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Very close to the center

    Stayed in June 2024

  • Reviewed: 6 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing really

    The reception staff was extremely helpful especially SHANIYA , she was the most helpful..the hotel is very central and hardly 5 minutes from central station,, the rooms were big and clean.. highly recommend this property especially with kids

    Stayed in May 2024

  • Reviewed: 4 June 2024

    8.0
    Well placed for business trips and exploration of Amserdam's city centre.
    • Business trip
    • Group
    • Economy Twin Room
    • Stayed 2 nights

    There is a maze of staircases, which is understandable as those are several historical buildings connected and refurbished. If you are having any kind of movement problems, you should tell it to the receptionist otherwise it might be a bit of a challenge to follow several staircases. Otherwise cozy and nicely placed hotel. Breakfast was good enough, nothing extraordinary, but totally enough to start the day.

    Hotel is well placed if you are looking for a central location to access trainstation and explore the city. If you are looking for more quiet location and don't need the central railway station to travel around, I guess it would be nicer to choose other hotels more out of the central locations.

    Stayed in June 2024

  • Reviewed: 2 June 2024

    7.0
    The right location in the center of Amsterdam
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights

    The bed wasn't very comfortable, and the floor under the carpet seems to be broken (we feel some holes underneath). In the last day the comum area of our floor had a water leak from above.

    The location is amazing, the room has a good size, and it was clean.

    Stayed in June 2024

  • Reviewed: 31 May 2024

    8.0
    Amazing location
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The room that we was in (room 38) was really loud from early in the morning so our sleep was not too good. It is obviously in a busy area but we were woken at 5 or 6 am most mornings by workers outside cleaning and making deliveries. I believe that a different room may have been more quiet but we didn't want to complain as we were in such a busy area of the city.

    Location was brilliant and exactly what we wanted. Close to bars and coffeeshops which was great. The room itself was really nice with lots of room and the bathroom, especially the shower, was great.

    Stayed in May 2024

  • Reviewed: 31 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Economy Double Room
    • Stayed 1 night

    staff was so frıendly

    breakfast was poor

    Stayed in May 2024

  • Reviewed: 27 May 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Noise from outside and noisy neighbours, due to thin walls.

    Value for money, easily accessible from the station

    Stayed in May 2024

  • Reviewed: 25 May 2024

    6.0
    Reasonable price for what you get I guess.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The pillows were to soft. I felt like I was sleeping on the mattress. There was not enough lights in the room. You couldn’t see anything. I had to use my phone light to see what I had in the wardrobe. The bathroom fan was so loud I think it needs fixing. The shower filled up at your feet while you showered. If you were to long in the shower it would have overflowed onto the floor.

    It was close to the centre of town. Very handy. The shower was amazing. There was aircon and windows, but the window only opened about One inch and it had another window in front of it so no fresh air came in. I guess it’s for security which was good.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Extremely happy with my stay and I will be back
    • Leisure trip
    • People with friends
    • Economy Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    I have nothing bad to say about the hotel

    The location is excellent

    Stayed in May 2024

  • Reviewed: 21 May 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Location perfect in the city centre.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not a massive issue as we had expected it, but it was rather a small room - the stairs are old originals and are steep and uneven - yes, there is a lift, but it is good to know these things!

    Well priced, very handy - it was very quiet indeed.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Room was not serviced for 2 days.

    Close to railway station

    Stayed in May 2024

Showing 1 – 25

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