Raadhuisstraat 118, 2406 AH Alphen aan den Rijn, Netherlands
#2 of 6 hotels in Alphen aan den Rijn
Guests' ChoiceBased on 142 hotel reviews
9.0Cleanliness
9.4
Comfort
9.3
Location
9.2
Facilities
9.1
Staff
9.6
Value for money
8.7
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 November 2024
James
United KingdomFriendly and helpful staff. Great room and breakfast and evening food was fantastic.
Stayed in November 2024
Reviewed: 4 November 2024
Liza
United KingdomDoesn't say hotel on the outside, so walked past it a few times.
Great location, large room and very well kept.
Stayed in November 2024
Reviewed: 27 October 2024
Karin
United StatesThere was a heat wave and the room was very warm, even with the fan
Location is perfect; walking distance to town center and train station
Stayed in August 2024
Reviewed: 19 October 2024
Johannes
CanadaParking near the hotel was very difficult to acquire a spot.
Breakfast had lots of selections and excellent coffee.
Stayed in October 2024
Reviewed: 13 October 2024
Jayne
United KingdomI'm okay with stairs but the stairs are very steep with narrow treads so you have to be careful.
warm welcome. good location. comfortable bed and pillows. large room with plenty of lighting. excellent choice of tea and coffee machine provided. good shower.
Stayed in October 2024
Reviewed: 9 October 2024
Deborah
United KingdomWe couldn’t stay any longer!
It was a beautiful hotel and very well appointed with delicious food and really friendly staff
Stayed in October 2024
Reviewed: 6 October 2024
Jane
United Kingdomno kettle, no fridge, no safe.
We stayed for 2 nights as we wanted to run the Zegerplas parkrun and the hotel was in a very good location, We stayed on the second floor and the room was large and had a very comfy bed and a table and chairs, plus windows that open! There was a coffee machine, but personally I prefer a kettle to boil water for my tea! Would be good to have a fridge and there is no safe. The shower was great but the bathroom lights are on a motion sensor which meant they turned off when we were having a shower, so we had to get out to reactivate them. It also means if you visit the loo in the night, they come on and illuminate the bedroom. Little things. The absolute best bit about the hotel was the evening meal we had there. It was delicious, and the restaurant was full of locals enjoying themselves. I loved every bit of that meal. If you are parkrunners it is an easy journey by bus to get to the park. You won't be disappointed.
Stayed in October 2024
Reviewed: 22 September 2024
Martina
IrelandNothing
Very welcoming and went out of their way to facilitate me.
Stayed in September 2024
Reviewed: 16 September 2024
Phil
United KingdomThe coffee maker
Lovely hotel with lots of character. Quite location in the town centre. Friendly staff.
Stayed in September 2024
Reviewed: 24 August 2024
Maud
FranceNothing
Charming place, very nice staff
Stayed in August 2024
Reviewed: 19 August 2024
Susan
New ZealandAll quite minor things but...Only downside for us was no free parking at hotel, just on road about 400m away. Also we had heavy bags and hitel has 2 flights of steep narrow stairs. Also hot and no mosquito nets to leave window open. Last thing the bathroom light on a timer so goes off when you're in the shower and it can't sense movement.
Lovely room and breakfast.
Stayed in August 2024
Reviewed: 4 August 2024
Frediana
NetherlandsNothing
Everything was cosy and clean
Stayed in August 2024
Reviewed: 27 July 2024
Deb
United KingdomThe door to the room needed planing on the bottom - you had to shove it to get into the room! Visitors should be aware that the stairs are quite steep and narrow. This wasn’t a problem for us, but older guests with limited mobility may struggle.
The staff were very welcoming and helpful. The room was immaculate. We were on the second floor and the room was quite quirky, but very comfortable, with lots of attention to detail. There was a lovely sized bathroom with an excellent monsoon shower and nice quality toiletries. Coffee and water was available in the room and staff provided extra milk when we asked for it. The hotel is situated on a side street, only a short walk from the town centre.
Stayed in July 2024
Reviewed: 26 July 2024
Isabelle
NetherlandsRoom was for my parents on 2nd floor and I was concerned since they are not so young even if they are quite fit for their age!!
Location
Stayed in June 2024
Reviewed: 17 July 2024
Richard
AustraliaLots of steep stairs
Very original period Dutch, great location
Stayed in July 2024
Reviewed: 13 July 2024
Samira
United KingdomHard to fault anything.
Breakfast was superb and beautifully presented. Large variety of croissants, bread, cheese etc. The room was very comfortable and great coffee although the machine did protest when making the second cup. The staff were very friendly but yet professional.
Stayed in July 2024
Reviewed: 7 July 2024
Claire
United KingdomSo I had a 18kg bag and was on the top floor. One of the staff helped me to my room but it was a real struggle to carry it down when I was checking out. Took me way too long to realise the bathroom light was movement triggered; I searched forever to find the switch. This meant it also turned off whilst I was in the shower- I had to get out and wave under the sensor! Loo roll is miles away from the toilet- couldn’t reach haha.
Beautiful property. Great decor. Amazing staff. Dinner was exceptional. I would happily return to this property again. Cute little town. 3km from Zegerplas parkrun.
Stayed in July 2024
Reviewed: 3 July 2024
Anne
United StatesWonderful breakfast, beautifully served by Miriam. My gluten free breads and granola were especially appreciated along with the fresh fruit, yogurt, egg and excellent coffee. Great fuel for our bicycling travels. Highly recommend!
Stayed in July 2024
Reviewed: 1 July 2024
Claire
NetherlandsNothing !
Warm welcome , delicious restaurant with romantic setting and fresh French style degustation menu, very confortable bed, charming decoration Boutique type .
Stayed in June 2024
Reviewed: 30 June 2024
Владимир
RussiaDue to the open window, some mosquitoes were in the room.
Nice apartment, very clean and well designed! Nice breakfast and overall design of the hotel with the restaurant
Stayed in June 2024
Reviewed: 23 June 2024
Shelley
United KingdomNothing
Lovely property, comfortable and with everything we needed for our trip. The staff were helpful and very friendly and it really was a lovely find. Very pleased with our choice of hotel for our weekend away and would definitely stay here again if we returned.
Stayed in June 2024
Reviewed: 19 June 2024
Karen
United StatesA sweet hotel with a beautiful quiet room with comfy bed and bedding on the top floor. Loved the antique dishes, fresh orange juice with breakfast and special cocktails in the comfy dining area. Nice garden for eating take away. 10 minute walk from train station and easy to get to Schipol from here.
Stayed in June 2024
Reviewed: 14 May 2024
Merryn
United KingdomFabulous hotel. Lovely people. Delicious food. Beautiful room. Quiet. Just book it!
Stayed in April 2024
Reviewed: 11 May 2024
Paul
United KingdomBrilliant location,breakfast was lovely
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content