Pillows, too uncomfortable and A/C coming to my face during the night. Breakfast area too far away from room

Location, room, reception area

Stayed in May 2024

Shower doesn't work properly and much light from the window early morning

Posizione

Stayed in May 2024

The from my room was blocked by the walls of the next building I couldn't sleep from the noise of the next room

The location is great

Stayed in May 2024

Reception staff not very friendly. When you arrive just given key card no explanation as to what is in the area and facilities offer in the hotel. Shower needs a door water comes out. Toaster needed at breakfast time and larger mugs in rooms for drinking teas and coffee.

Great location close to shops and attractions. Walking distance to central station 15 mins

Stayed in April 2024

When we got to our room the coffee/ tea tray had not been replenished had to catch the chambermaid in the morning. Breakfast was quite a walk away within the hotel and was cold and overpriced. Asked for an iron to be left in our room and it never arrived.

Secure and Modern. The staff were very friendly and helpful when you could get their attention.

Stayed in April 2024

Everything was great. We booked on short notice, as our flight was canceled. The staff was welcoming and the room comfortable. Check-in/check-out was very easy and fast. The hotel is surrounded by multiple restauration options, and the area is a lot of fun. There is something for everyone.

Stayed in April 2024

The single beds pushed together with single doonas on them and the hairdryer was almost impossible to use due to having to hold down button continuously which was not in a good position

Nice room. Good location

Stayed in April 2024

No comment

Breakfast is typical European

Stayed in January 2024

Small bathroom

Location, cleanliness

Stayed in March 2024

I could not see any wheelchair or stroller access at the entrance (only stairs). The room that gave to us had no working air conditioner. We changed rooms several times but all the rooms were same. I am not sure if this was same at all rooms or the rooms at our floor. Since the air conditioner was not working the room was cold for us.

The staff were so helpful and welcoming. The hotel also has a service to rent a bike so you did not need to look for a one. The hotel was located in a nice area.

Stayed in March 2024

Breakfast was a bit expensive and for the price I paid would be nice if it was included.

Location of the hotel was great because we had come over to take part in the marathon.

Stayed in April 2024

Shelves and hangers should be better fixed - once i've put towel on the hanger in the bathroom and it ended up in my hands. Luckily it didnt fall, otherwise it could break the floor i suppose.... the same with the black shelve close to the mirror - it was barely fixed and when i put a bottle of water on it, it dangeriously moved down

The hotel was really nice - clean, with perfect location. Breakfast was available for extra money, however there are many places around too. The room was clean and cozy, really liked the place. Could even say the level of the hotel was very close to Mariott i stayed before in the Hague

Stayed in April 2024

Street noise

The efficiency

Stayed in April 2024

Bad pillows. And they didn't change sheets on our second day

Location was very central lots of research near by. Very clean, modern inside.

Stayed in April 2024

location is central, city is easy to explore by walking or biking, staff was friendly.

Stayed in March 2024

Unfortunately downstairs is a bar, we found it a little bit too loud at night.

Easy to find and quality is very good!

Stayed in March 2024

Great location,nice staff

Stayed in March 2024

Noting bad to say

Good room, nice staff.

Stayed in March 2024

They asked me to pay for late checkout. 15 euros an hour. I think that's unreasonable, given the price of the room already. Also given that there was no parking. I wanted a late checkout, 1 pm instead of 11am, so still way ahead of the 3pm check in so they have enough time to get the room ready. I needed the late checkout because i had to find a doctor immediately, but that did not move the front desk to help me out. Not very human, for a hospitality business. The hotel is good, but I'm not going back, if I have the choice.

The room was good, and the location was excellent. Very central and close to loads of restaurants and nightlife. Very happening.

Stayed in March 2024

Don’t have

Good location

Stayed in March 2024

Light in bathroom kept going off as only activated by movement. So when in shower would turn off and be in darkness , luckily partner in room to set light off without having to get out of shower .

Easy location to find , quick walk from station and local area.

Stayed in March 2024

Tiny cups and sparse tea/ milk choice next to kettle.A bathroom glass....to drink water would have been helpful! Mostly excellent breakfast choices but would have appreciated fresh fruit eg oranges and prunes or blueberries for wider selection. Small point - but granola is sugary...porridge oats and raisins to sprinkle would be more healthy! Only minor things but I have medical advice to eat lots of fibre. My week was great overall.

Bright,modern yet very comfortable with great lighting in the rooms and excellent TV choice of channels....very helpful for English speakers.Cheerful and efficient young staff.Lovely,welcoming lounge and bar at reception. Excellent hotel for a solo traveller.

Stayed in February 2024

Ideal location for vising Rotterdam, lovely hotel and staff friendly. Highly recommend this hotel

Stayed in February 2024

Location and low price

Stayed in March 2024