You can hear from closer room everything. I mean everything. After 2 nights they asked me to pay Tax for 2023 what I didn't expected and they didn't say about it before my visiting. Then I leave my charge for laptop at room and asked about it after 2-3 hours when remembered, of course nobody knew about my lost and they didn't find anything. But I am sure that leave at the table.

Clean, well equipped room. Hot water. They let me leave my luggage after checkout

Stayed in January 2023

None. Will be good if hotel can provide both hard boiled and fried eggs instead of fried eggs only. Am giving rating of 9 as there is always room for improvements.

Smooth check in. Clean big room with good air-conditioning and shower. We get rooms closed to each others as requested. Staff at reception were helpful and friendly especially Nick. Restaurants, cafes and eateries are just opposite the hotel and shopping is few steps away. Public transport is 200m away. it is within walking distance to Central market, Merdeka Sq, Jamek Mosque and River of Life. Daily breakfast comes with 2 types of cereals, milk, a fruit item, a noodle dish, a soup, chicken sausages, pototoes wedges (not so suitable for breakfast), fried eggs, both white and whole meal breads, butter, peanut butter and jam with tea and coffee.

Stayed in January 2023

location and room

Stayed in December 2022

low water pressure during the night. The water does not come out smoothly.

the room is spacious and clean

Stayed in December 2022

It difficult to reach this destination even those using Waze due to many junctions a lots off turn.

Quiet convene because it located in the Petaling Street.

Stayed in December 2022

Bathroom needs a good cleaning.

Great view of the towers & perfect location.

Stayed in December 2022

Good location. Everything is close.

Stayed in December 2022

The breakfast was totally disappointing. Not many varieties & the mee they given was too salty & too spicy . I hope the food management change the breakfast menu .

It was a wonderful room very clean and comfortable.

Stayed in December 2022

No breakfast option but there was an abundance of food stalls outside so we certainly were not stuck. The curtain in the bedroom was difficult to open and close and people could view us in our rooms from the flats on the other side of the road, so little privacy. Curtains not the cleanest and neither was the carpet. If you want the luxury of the internationallly branded hotels like the various Hilton brands then this is not the hotel for you. If your hotel room needs are basic and all you really need is a good nights sleep in relative quiet then this is the hotel for you. If you want a hotel where you can spend all day in the room chilling and watching TV then this is unlikely going to suit you. If you want good value for money and are satisfied with having the basics this is the hotel for you.

We stayed in the Tian Jing Hotel across the road which wasn't good value for money really but after our trip to Singapore we wanted to stay a couple of nights somewhere cheaper to pull back on our expenses. Before we left for Singapore we tried the 5 Elements Hotel as the Chinese members of our party wished to remain as close to Chinatown as possible. The price was very reasonable and when we saw the rooms we were pleasently surprised. The format of the rooms were like large 4 star hotel in size and shape but at a much more basic level. I guess you could say it was like no frills Air Asia or Ryan Air in Europe. All the bare essentialls were supplied but it definately was not luxury in any way. But it was around one fifth the price of Tian Jing Hotel which was classier in appearance and had real character. 5 Elements had little or no character or style but was a very functional hotel. After we stayed one night we dicided to stay longer and were pleasently surprised when we were told that the rooms would be even cheaper.

Stayed in November 2022

Cleanliness in the toilet could use some improvement like tiles should be scrub from time to time.

Value for money and location. Never in short of street food in its vicinity.

Stayed in November 2022

a bit rundown post Covid

location, location, location

Stayed in November 2022

1. limited parking

1. value for money 2. brightly lit reception area 3. aircon & hot water available

Stayed in November 2022

Our toilet were dirty, the shower head and the wall has mold in it

Location, there were a lot of eateries and cafe nearby

Stayed in October 2022

nothing

good place

Stayed in October 2022

Location, huge room, A/C worked ver well, pleasant accommodating staff, value for money

Stayed in November 2022

the chair in the room was dirty. tv screen was all broken, we did not turn it on

location

Stayed in November 2022

the location and the cleanliness of the hotel. Friendly receptionists.

Stayed in October 2022

inavailability of F & B. suggest front office to wear more smile

The location and bathroom amenities

Stayed in October 2022

I enjoyed my stay but have 2 minor gripes related to the room I was given: While I was pleased to be given a higher floor unit with a good view, the door of that 11-floor unit could only be closed with a very loud slam. Must have disturbed other guests. The aircon panel was unresponsive and I had to press repeatedly to change the settings. But, on the whole, I am very satisfied with my stay.

Responsive, efficient staff. Requests for iron, ironing board, extra pillows, new batteries for the safe, toilet paper, umbrella when it rained outside, extra card key, etc. were promptly entertained. Very close to different kinds of good local food. A number of famous hawkers and cafes on the street itself. There are also 2 pharmacies and a 24-hr convenience store a few doors away.

Stayed in September 2022

Great value for the price. Nice room, friendly staff and great location.

Stayed in September 2022

Service

Room

Stayed in July 2022

the room was stink and Level 7 corridor have very strong smell of cigarette even it mentioned that is non-smoking room. We cant stand of the smell and requested to change a room.

Staff was really polite and friendly. We requested to change room due to the carpet or curtain stinks. She was helpful and polite, helped us to change to different level of room.

Stayed in August 2022

The room don't have hair dryer and couldn't dry my hair.

location is good and near to china town, should have some cake for breakfast.

Stayed in September 2022

The AC is loud. You literally can hear it.

The room was pretty nice. One of the female staff was not friendly but still giving me a good service.

Stayed in September 2022

The breakfast buffet.

The suite room.

Stayed in August 2022