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  5. Reviews of ēRYA by SURIA Janda Baik

Reviews of ēRYA by SURIA Janda Baik

Lot 8567, Kampung Janda Baik, 28700 Bentong, Malaysia

#12 of 13 hotels in Bentong

Guests' Choice

Review score

Based on 102 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.2

  • Location

    7.5

  • Facilities

    6.9

  • Staff

    7.6

  • Value for money

    7.0

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 26 November 2024

    6.0
    Ok for short vacay
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Near to river

    Stayed in September 2024

  • Reviewed: 25 November 2024

    8.0
    good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    na

    clean

    Stayed in November 2024

  • Reviewed: 26 October 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    the furnishing & cleanises & not enough sockets

    Stayed in October 2024

  • Reviewed: 14 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nice

    Nice

    Stayed in October 2024

  • Reviewed: 3 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Super clean . I dont see any dust .. loved the place but need to add a small rug or carpet to more comfy when perform solah

    Stayed in September 2024

  • Reviewed: 23 September 2024

    7.0
    Room is clean & spacious for the two of us.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Quite far from river

    Scenery surrounding the accomodation

    Stayed in September 2024

  • Reviewed: 21 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    The property lacks maintenance and needs a refresh to retain its 3-star rating. The photos on Booking.com do not reflect reality. For example, I booked a King Deluxe room with a balcony. In the photos, there is a set of patio furniture but my balcony only has a clothes airer. Also, the room description on Booking.com says the room has two chairs and a table, but none was available.

    The environment, natural surrounding, ect. Friendly and helpful staff.

    Stayed in September 2024

  • Reviewed: 18 September 2024

    8.0
    Enjoy.
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No comment.

    Calm. Peacefully especially at night.

    Stayed in September 2024

  • Reviewed: 3 June 2024

    6.0
    Pleasant
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Affordable

    Stayed in June 2024

  • Reviewed: 15 May 2024

    6.0
    Simple place to stay with a good breakfast
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The room smells like old house and the comforter has some stains on it. The tv has no channels to watch.

    The room is spacious and the breakfast was tasty.

    Stayed in May 2024

  • Reviewed: 17 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Lack of staff..i've been waiting for 30 minutes just to check in because no staff at the reception.

    Stayed in February 2024

  • Reviewed: 6 March 2024

    8.0
    Nice short getaway
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    -

    Nice place. The food superb! Staffs are helpful and friendly

    Stayed in February 2024

  • Reviewed: 25 February 2024

    8.0
    Friendly staff
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    No

    Add more variety foods for breakfast.

    Stayed in February 2024

  • Reviewed: 19 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    add few simple menu for breakfast

    cleaniness

    Stayed in December 2023

  • Reviewed: 13 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Really enjoy the nature

    Stayed in January 2024

  • Reviewed: 13 December 2023

    8.0
    Nice cool retreat near to KL.....
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    To go to the river, you have to climb some stairs behind the hotel and go down a slope. Hence it's not very suitable for the elderly or those with limited mobility. The river is quite small as its upstream but cleaner. And there's few dam with pool for small children to play safely. But it will be crowded during peak season.

    I gave my review at Very Good, considering it's 2/3 star rating, and I don't put up my expectations, say to a 4 star hotel. We went there during non-peak time i.e. on Monday and it was very quiet during our check time. We added 1 additional single bed for RM60 per night. Not bad and was installed without any fuss. The hotel was a bit old and old fashioned, unlike shown in the pictures. Surprisingly for me it was quite cleaned, in the room and also its surrounding lawn. There was no fan in the room, just an air-conditioning unit. There's a door opened up to a balcony facing the front lawn. You could hear the sound of the river from the balcony. It was quite cold in December and you might struggle with the air-conditioning setting as it got too cold. There's small fridge, electric kettle (with tea bags & sugars) and a small TV, maybe the size of a desktop monitor. But they provided Astro with some channels eg TV1, Cinemax, Travel/Lifestyles documentaries and sport channels, not bad. And quality of the picture was quite good, close to HD, unlike some other hotel with bigger TV but blurry pictures. The shower had good pressure and the hot water system works. Breakfast was simple with nasi lemak and mee hon. There's white bread with jam, sekaya and butter and could be toasted. And corn flakes/coco-crunch with full cream milk. Surprisingly it was tasty especially the sambal for nasi lemak. The river is behind the hotel ie about 100 metres plus. There's a lot of trees including fruit trees surrounding the property and surprisingly there's not many mosquitoes.

    Stayed in December 2023

  • Reviewed: 25 October 2023

    8.0
    was very good despite the aircond
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    the aircond even at 30 celsius and with zero aurcond fan was still too very strong we had to switch it off in order to sleep

    beautiful room, delicious breakfast and setting

    Stayed in October 2023

  • Reviewed: 21 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Environment

    Stayed in October 2023

  • Reviewed: 22 June 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night

    -

    Comfort

    Stayed in June 2023

  • Reviewed: 18 June 2023

    6.0
    leisure
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    not clean, ants inside the room TV table, power socket under the table we have to go under the table to use the socket, towel not clean with yellow stains

    location

    Stayed in June 2023

  • Reviewed: 4 June 2023

    7.0
    lovely fresh air staycation
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    the landscapping was bad no upkeeping, its a shame to see the flowers, the garden, the pond all not keep up.

    comfortable room, bathroom (water preasure is mad) good, comfy bed, bfast food decent, staff smiled back, free parking, many fruits tree (but durian not falling of. if not we will eat it 😅), little hiking down to the river (the path going down to river is very steep, u can bring the car down (even there is sign no vehicle but the staf allow) but we afraid to drive our car down there), beautiful balcony with view (front & back), and coffee facilities in room together wz bottle water also there

    Stayed in June 2023

  • Reviewed: 19 February 2023

    8.0
    Add mirror and update the hot water device
    • Business trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No mirror except in the toilet

    The view and river

    Stayed in February 2023

  • Reviewed: 20 July 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The river area infront the resort is not managed properly. The tv channel only 2

    Breakfast is regular

    Stayed in July 2022

  • Reviewed: 28 September 2024

    3.0
    You may want to consider refurbishing your hotel
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 4 nights

    1. Breakfast was the same almost every day. Coffee was so blend. 2. There were no floor towels in the room to dry the toilet after shower and no small towel to dry the basin. 3. Plug points were not in the correct position to use 4. The staff should be provided with more information of the tourist attractions and should be up to date the place of interest in the information provided

    Nothing much

    Stayed in September 2024

Showing 1 – 25

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