4 Jalan Conlay, Bukit Bintang, 50450 Kuala Lumpur, Malaysia
#72 of 482 hotels in Kuala Lumpur
Guests' ChoiceBased on 5146 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
9.2
Facilities
8.5
Staff
8.8
Value for money
8.4
Free WiFi
8.1
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End of dialog contentReviewed: 8 May 2024
Siti
MalaysiaThe breakfast choices were a lot but they may can improve more on the taste to be more marvellous.
The staff were so great! The bed were so comfortable! Overall was good!
Stayed in May 2024
Reviewed: 8 May 2024
Koh
SingaporeBreakfast could be better, the fruits don’t look appetizing, the prata don’t look fresh
Good location, reasonable price, acceptable quality
Stayed in April 2024
Reviewed: 7 May 2024
Rashid
MalaysiaVery clean hotel and room
Stayed in May 2024
Reviewed: 7 May 2024
Ariam
Italylocation mainly
location was excellent as it is a walking distance to the Pavilion mall. The rooms upto 19th floor are not really good as they are old brown furniture's and the carpets in the corridor don't appear to be very clean etc. from 1st May, I changed floor to 22nd floor and definitely much better furniture's and lighting. The elevators need regular cleanliness. Breakfast was ok, we had food poising the three of us we think from the fruit salad. Another evening I order room service vegan hamburger and I also had again food poisoning.
Stayed in May 2024
Reviewed: 7 May 2024
Marie
NorwayBed was quite hard, and one day the water was turned off and barely received any notification in advance. Should have been communicated better, and offered a solution.
The room was spacious and clean, with good closet space and a spacious bathroom. The pool area was very nice, and pool bar had good food and service. Breakfast was okay.
Stayed in March 2024
Reviewed: 6 May 2024
Matius
IndonesiaFriendly, accommodating staff, willing to help with a smile.
Stayed in May 2024
Reviewed: 3 May 2024
Ihthisam
IndiaGreat location,
Stayed in April 2024
Reviewed: 3 May 2024
Stephen
AustraliaStaff I lobby lounge bar at night had no idea about wine or cocktails, they could not understand and many guests were agitated.
Huge room, big bed, great shower
Stayed in May 2024
Reviewed: 2 May 2024
Brahmadev
MalaysiaFridge was locked when we arrived so we had to call the concierge to come up and unlock it, plus the chaise longue had stains on it. We visited the same hotel a year ago and had a nicer experience that time so was a little disappointed this time round. There were no bathrobes in the room which we had the last time we visited...not sure if this is the new standard or if it was linked to the room we had.
We were able to remain in the car park a little after check out which was very convenient for getting some lunch. Also the bed was very comfortable and a decent size and the shower was very powerful. The location of the hotel was also excellent with lots of local amenities a short walk away
Stayed in May 2024
Reviewed: 1 May 2024
Kasturi
AustraliaThe wifi was very slow and the tv connection is very poor.
Stayed in April 2024
Reviewed: 30 April 2024
Saleh
United Arab EmiratesNone
Clean, comfortable and good location The staff were very helpful
Stayed in April 2024
Reviewed: 30 April 2024
Revathy
SingaporeConvenient
Stayed in April 2024
Reviewed: 30 April 2024
Megat
MalaysiaThe check in process took more than 30 minutes (8pm) with only 2 counters. The staff also wasn’t accommodative with my enquiries.
Good location, nice breakfast selection (level 10)
Stayed in April 2024
Reviewed: 28 April 2024
Nava
MalaysiaJust the toilet bowl not so favorable cause we felt it's very low. Its child friendly means more suitable for a kids(6 and above)
Have a good stay in the hotel with bright view of the city. Loved the breakfast too, Perfect location. Pullman was surrounded by shopping malls and restaurants. Right choice for those love shopping but it's a busy town. " Good hotel, Good food with Good service! "
Stayed in April 2024
Reviewed: 28 April 2024
Chen
MalaysiaPillow too soft.
Generally good.
Stayed in April 2024
Reviewed: 26 April 2024
Ali
United Arab EmiratesThe pool is small and the rooms and sheets can be cleaner
The location and the price is good
Stayed in April 2024
Reviewed: 26 April 2024
Azrin
Malaysianot that I notice
The Room was perfect for medium size family
Stayed in April 2024
Reviewed: 25 April 2024
Karen
SingaporeWhile the lobby is nice & modern, the wooden furniture in the apartment look slightly old & dated.
There were 5 of us and the property had a 3-bedroom apartment with a bathroom attached to each room. Short 10 min walk to pavilion via a link bridge (unless u want to jaywalk).
Stayed in April 2024
Reviewed: 24 April 2024
Ariel
SingaporeThe pool timing, i ended work late and wanted to swim but it was close at 10pm. Even if its early, i'm alrdy due at work by 7am.
Importantly clean & safe
Stayed in April 2024
Reviewed: 20 April 2024
Muhammad
MalaysiaThe pillow too soft while the mattress too stiff. Crazy combination. Cant sleep till 5AM
The location is the best, scenery and all
Stayed in April 2024
Reviewed: 19 April 2024
Ali
Australiaold furniture
Location and service ، Spacious rooms
Stayed in March 2024
Reviewed: 18 April 2024
Suheilah
MalaysiaNothing not to like☺️
The location of the hotel is ideal as The Pavilion is very near😁
Stayed in March 2024
Reviewed: 18 April 2024
Diana
QatarThe pool was a small one and the rooms have no view except buildings around
The location and the breakfast was excellent
Stayed in April 2024
Reviewed: 16 April 2024
Seungwook
South KoreaNeed more privacy. I can hear kids crying outside in the morning.
Location is very good, right in front of Pavilion. Actually Pavilion side is too crowded and much traffic. The room is quite clean.
Stayed in April 2024
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