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Reviews of Museum Hotel 3 stars

No. 74 Jalan A.S.Mansor, 10050 George Town, Malaysia

#123 of 186 hotels in George Town

Guests' Choice

Review score

Based on 740 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    8.3

  • Facilities

    7.3

  • Staff

    8.5

  • Value for money

    7.6

  • Free WiFi

    7.3

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Showing 1 – 25

  • Reviewed: 25 June 2024

    7.0
    Excellent value, central location and quirky.
    • Leisure trip
    • Family with young children
    • Art Decor Suite
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was basic and ok. Couldn’t have a second coffee!!

    Quirky excellent value and central location.

    Stayed in June 2024

  • Reviewed: 24 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Xiang Lu - Twin Room (without View)
    • Stayed 2 nights
    • Submitted via mobile

    Very noisy when other guests are partying

    Emplacement

    Stayed in May 2024

  • Reviewed: 24 June 2024

    7.0
    Overall ok and good. Friendly staff and no parking issue. Quite place.
    • Leisure trip
    • Group
    • Xiang Lu - Twin Room (without View)
    • Stayed 1 night

    The mattress / sheet has dustmites, abit itchy

    Excellent a-la carte breakfast. Good customer serivce.

    Stayed in June 2024

  • Reviewed: 24 June 2024

    8.0
    Excellent location, nice ambience, friendly and attentive staff
    • Leisure trip
    • Solo traveller
    • Standard Double Room (without view)
    • Stayed 3 nights
    • Submitted via mobile

    Would be great if we had option to buy white coffees throughout the day, not just at breakfast hours

    Good value, friendly, awesome coffee at breakfast

    Stayed in June 2024

  • Reviewed: 24 June 2024

    7.0
    An affordable heritage option within walking distance of the centre of Georgetown.
    • Leisure trip
    • Family with young children
    • Qilin - Quadruple Room
    • Stayed 4 nights

    The breakfast is a set menu with a selection of options - Asian, pancakes, eggs sandwich. What we had was actually pretty good, but it wasn't flexible enough to accommodate picky eaters - maybe having the option to have something very plain - toast, boiled egg, fruit would be a good addition. The room is a little dark because it's a heritage hotel with shutters - you won't wake up to natural light. We had our own teabags and powdered milk which was lucky because only '3-in-1' coffee sachets is provided in the rooms.

    The location is great - an easy walk to places of interest and cafes, and the hotel is beautiful. We had a family room which had a sitting area and then up some stairs the bedroom and bathroom (with two showers and two toilets!). The space and layout was good. The hotel has a dipping pool which our children enjoyed. It's a good length and up to mid-thigh / top of my leg. So not really big enough for an adult to swim but somewhere that children can cool off after a day walking about. We had an issue with the air-conditioning in the sleeping area not working, and the hotel staff were quick to look into in and change our room.

    Stayed in June 2024

  • Reviewed: 24 June 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Babao - Double Room
    • Stayed 2 nights

    Air conditioning was weak. Whilst it worked, it didn't cool the room enough.

    Hotel had a great aesthetic, rooms were clean.

    Stayed in June 2024

  • Reviewed: 22 June 2024

    6.0
    It was a different experience etc compared to other hotel in Penang.
    • Leisure trip
    • Family with young children
    • Deluxe Duplex Room
    • Stayed 1 night
    • Submitted via mobile

    We didn’t realised that the pool is only suitable for a younger kids and it’s just infront of the dining area.

    Museum Hotel is located near the famous eateries in the heart of Georgetown, for that reason we thought the hotel should excluded the breakfast. Our family room was excellent (and we were only booked just for one night since it’s a little pricey if you compared to other boutique hotels around the area.

    Stayed in June 2024

  • Reviewed: 21 June 2024

    6.0
    My family stay experience
    • Leisure trip
    • Family with young children
    • Qilin - Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    My opinion will be a repairing those old furniture to a fully use to customer include those noise that been make by the bed.

    A unique experience that different from other hotel can offer.

    Stayed in June 2024

  • Reviewed: 16 June 2024

    6.0
    Pleasant
    • Business trip
    • People with friends
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Ambience and location was right smack in Georgetown. That's definitely a plus point. Breakfast was fabulous. Although there were limited choices, it was very good. Negative point was that the rooms had no view, so felt claustrophobic. Overall satisfyingly good.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Baifu - Single Room (without View)
    • Stayed 1 night

    Sound proofing the rooms a bit more. Can hear people walking outside the corridor.

    Cleanliness, check in and staff

    Stayed in June 2024

  • Reviewed: 5 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to complain about.

    The hotel looks clean and I love the interior design of the hotel.Location is convenient to the restaurants. The staff are friendly and helpful with the tourist attractions information.It was a pleasant stay for my family.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    It better for single travellers or friendswho enjoy the old heritage’s. . Its really nice but unfortunately my brothers feel its kind off creepy.

    The property was nice and the staff is very friendly.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    6.0
    Loved the hotel, it was authentic, comfortable, welcoming, and location superb .
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    We were given conflicting information Regarding food

    Communication was inadequate regarding availability of meals and drinks. Location was fabulous. Loved the authenticness of the hotel and facilities.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    7.0
    Great location, staff, breakfast and value for money. I enjoyed my stay.
    • Leisure trip
    • Solo traveller
    • Standard Double Room (without view)
    • Stayed 5 nights
    • Submitted via mobile

    My double bed room was fine for a solo traveller but would be too small for two people.

    Great location in Georgetown within walking distance to all the main places of interest. The staff were very friendly, and the reception was attended 24 hours. The pool was cute but it’s really a kids pool. A la carte breakfast was delicious and so was the coffee.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Longma Suite
    • Stayed 1 night
    • Submitted via mobile

    Decoration and the ambience

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Babao - Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The pool just for kids and breakfast ala cart

    The environment

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Enjoyable and relaxing place with a shallow pool to cool off in after a hot day walking.
    • Leisure trip
    • Solo traveller
    • Xiang Lu - Twin Room (without View)
    • Stayed 2 nights
    • Submitted via mobile

    Cafe closed at 1030.

    Clean older style hotel with character. Close to the old town. Pool.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    7.0
    My stay was short for one night but it was good.
    • Leisure trip
    • Solo traveller
    • Xiang Lu - Twin Room (without View)
    • Stayed 1 night
    • Submitted via mobile

    The location is in the center of GT and near bus station and walking distance to many locations. The hotel is clean and quiet.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Excellent hotel.
    • Leisure trip
    • Family with young children
    • Deluxe Duplex Room
    • Stayed 2 nights
    • Submitted via mobile

    Well decorated, clean and vintage feeling.

    Stayed in April 2024

  • Reviewed: 8 May 2024

    7.0
    A touch of (not quite there yet) classy heritage.
    • Leisure trip
    • Couple
    • Longma Suite
    • Stayed 4 nights
    • Submitted via mobile

    The swimming pool is a deception. The restaurant was only open for breakfast but I think they might be open at other times but not advertised. It would help if the hotel invested in something so simple as a brochure rack - only one was available and you need to ask the front desk.

    When I saw the Longman Room I thought I’d try it, so unusually large, and the colonial heritage style looked interesting. George Town these days seems to be overloaded with so-called heritage places. The place worked but the renovations are still clearly work in progress. But there were issues. The AC was bit iffy at times and the swimming pool is more of an ornamental pond than a pool. The breakfast was fine and the staff excellent. It was close to quite a few sites and restaurants.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    overall we were happy with the place especially the lication. the room for 4 were nice.
    • Leisure trip
    • Family with young children
    • Standard Double Room (without view)
    • Stayed 1 night
    • Submitted via mobile

    the room for 4 is not quite suitable for family with small kids. Children tend to like stairs. Noisy fans.

    the layout of the room for 4

    Stayed in May 2024

  • Reviewed: 3 May 2024

    6.0
    Location and property with great potential, needs proper management and maintenance.
    • Leisure trip
    • Family with young children
    • Art Decor Suite
    • Stayed 2 nights
    • Submitted via mobile

    Room needs maintenance, good windows needed to keep smells from downstairs kitchen away. Staff poorly trained.

    Heritage Building

    Stayed in April 2024

  • Reviewed: 25 April 2024

    7.0
    This hotel is very suitable for leisure trip 😅
    • Leisure trip
    • Family with young children
    • Qilin - Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    TV is not working, no channel available.

    Interior and location.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    7.0
    Good place to stay for couple of nights
    • Leisure trip
    • Family with young children
    • Qilin - Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Amenities and facilities are less for the money paid

    Property is good for a short stay

    Stayed in April 2024

Showing 1 – 25

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