Some nights were incredibly noisy. Guests seem to have no consideration for those trying to sleep. Some nights the shouting and yelling would go on until 2 or 3 in the morning. The walls between rooms seem to be paper thin and the hotel doesn’t appear to have any restrictions placed on guests who want to create noise at any hour. This was not just an isolated group. We stayed 3 weeks and most nights, one or more rooms were rowdy. Everything else about the hotel was good but this issue would be a deal breaker for us in future.

Amazing location, friendly staff and good value.

Stayed in May 2024

Breakfast was not good.

Joshua was helpful as I had a early morning flight..he told us how to go about booking the taxi

Stayed in June 2024

Night diner around the neighborhood. The street is dark

The location is near the station via walking distant, close to the market or eatery

Stayed in June 2024

Location great but room is small

Stayed in May 2024

The aircon was positioned directly over the bed. At around 12.30/1 am it became too cold having the aircon directly on us and just wouldn't shut off. We spent half an hour trying to shut it off before my husband had to throw on his clothing and go downstairs to get help from a member of staff.

cute Armenian hotel in the perfect location, central to everything. Comfy bed. Large room and bathroom. Staff were accommodating and helpful. Would book again if i were to come to penang again (which i doubt).

Stayed in May 2024

A very noisy hotel. The landings and passage-ways on each floor echo noise loudly. Plumbing noise from neighboring rooms is enough to wake you up, as is the neighbors snoring.

The staff are very friendly, polite and helpful.

Stayed in May 2024

Our friends had noise problems late at night or in the early mornings.

Stayed in May 2024

To Joshua, nani, southary, glorie, john and vishnu, thank you for the excellent service

Stayed in May 2024

There was a division in the bedroom with a locked door (lock was broken so we opened to check) where the compressor of the air conditioner was located. That space was all flooded with dark coloured water. It seemed to us to be a dirty and mouldy space. We felt very uneasy as its wall was just near to our bed.

The room is bigger than many hotel rooms for the same price.

Stayed in April 2024

In need of an upgrade. Bedsheet are look old and yellowish. Toilet had a very strong bad smell. Not worth value of stays

Location was good.

Stayed in May 2024

The room was good, but it was king room (staff upgraded our stay). So, the room wasn't match "king level".

Good room, with air conditioner. Staff made free upgrade of room.

Stayed in March 2024

No intercom in the room! Bathrooms were not cleaned daily.

Staff, Location

Stayed in March 2024

The place was nice and quite, but got bed bug. Just bring along bed bug spray! ;)

Stayed in March 2024

Nothing really. All looks decent.

This is my second stay and visit. I really like the location and the hotel is still keeping its historical value.

Stayed in February 2024

The air conditioner and lights need to be repairs😂

This is a hotel I will stay at every time I come to Penang. The location is convenient and there are many delicious food nearby. The staff is also very friendly, especially JOSHUA, SOUNTHARY, JOHN and GLORIE 👍🏻

Stayed in January 2024

TV not working and need urgently taken care of.

we really like the location of the Hotel, staff super friendly, rooms clean, easy and reasonable for the price

Stayed in March 2024

The firetruck bunk bed missing a steering wheel.

Wood flooring (no carpets please), wooden headrest for the beds, wooden framed TV and firetruck bunk bed. The size of the room. Proper 3 in 1 coffees of good quality and not some simply cheap Brad of coffee. Spacious and clean lobby with lots of clean cushioned seating. Airy.

Stayed in March 2024

room cleanliness would be better pest control should be implemented

good location car parking convenient walking distance for vacations needs

Stayed in March 2024

The place is in real need of a renovation: the tap was broken over the bathroom basin, the shower floor looked dirty.

Location

Stayed in March 2024

Foyer could have been cooler and bit shabby in areas!

Great location and huge room and very comfortable bed. Good sized bathroom

Stayed in March 2024

Well, there is one thing, my wife brought a personal body powder and body odour was missing,, when staff cleaning my room on 2nd day. At my bathroom. So give a briefing to the staff very morning not to take guests belongings

The breakfast was good, simple and Nice

Stayed in February 2024

The interior of my room is pretty old , and the noise isolation is not great. You can hear the sound from the next door very clearly

Location is excellent. It is walking distance to most sites

Stayed in February 2024

Room was not cleaned well, the lounger (extra bed) had stains on the cover. Bed was uncomfortable.

Location was great! Would only stay for short stay as is not the best comfort. Small convenience store in lobby.

Stayed in January 2024

I complained about the aircond which was warm. They got it fixed the first night but the second day the aircond was warm again. I complained but I guess that aircond was already faulty and it was blowing warm air. Not comfortable to sleep in a warm room.

Great location. Walkable to many eateries and the Street art.

Stayed in February 2024