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  5. Reviews of Ceren Luxury Apartments at Fifth Avenue by Spot Rentals

Reviews of Ceren Luxury Apartments at Fifth Avenue by Spot Rentals

Avenida CTM, 77720 Playa del Carmen, Mexico

#109 of 451 Holiday rentals in Playa del Carmen

Guests' Choice

Review score

Based on 72 apartment reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.0

  • Facilities

    8.9

  • Staff

    8.4

  • Value for money

    8.6

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 11 November 2024

    10
    Clean apartment , great location and nice amenities.
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The check in process was kinda unorganized.

    Very comfortable apartment with everything you may need from the hot shower, comfy bed great A/C and the kitchen appliances. They offer complementary coffee and the view from the balcony very nice. Nice towels and the roof top pool great! We enjoyed our stay and we will come back.

    Stayed in November 2024

  • Reviewed: 7 November 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Suite with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    I got only one bath towel knowing i spent 6 days in the hotel and they did not clean the room during my entire stay. The gym is poorly equipped,

    Location and the see view.

    Stayed in October 2024

  • Reviewed: 31 October 2024

    7.0
    The facilities are beautiful but honestly honestly I would not stay there again I feel like the staff were very policing
    • Leisure trip
    • Group
    • Apartment - Split Level
    • Stayed 3 nights
    • Submitted via mobile

    I did not like at all how they charge you 200 pesos for each paper bracelet

    I love the lobby and the rooftop is very stunning as well

    Stayed in October 2024

  • Reviewed: 16 August 2024

    8.0
    Relaxing.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    A lady in the front Mary, posed as being very helpful but charged us $800 Mxn pesos for a $500 fare. They should have honest people greeting you at the entrance and not pushing you to make reservations through them so they can make a cut. Very dissatisfied with the lack of professionalism.

    The location and the architecture.

    Stayed in August 2024

  • Reviewed: 1 August 2024

    8.0
    I would stay here again
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 16 nights
    • Submitted via mobile

    The lighting in the bathroom wasn’t my favorite. When we arrived (it was a last minute reservation) it took over an hour to figure out which room was ours and how to get in. Once we got in the room was not clean. The owner graciously moved us into a different smaller room for the night and asked if we would like a bottle of wine for the inconvenience. I thought this was generous and kind but he never followed through. We stayed for 2 weeks and I reminded him halfway through that we would like red wine or rose and he acknowledged it but never delivered on the promise so that was bit of a bummer.

    Rooftop pool, the spaciousness of the property, the location

    Stayed in July 2024

  • Reviewed: 29 July 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment - Split Level
    • Stayed 3 nights
    • Submitted via mobile

    Private balcony tub facing street on first level

    Roof top

    Stayed in July 2024

  • Reviewed: 22 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    It is an excellent apartment complex, of which we were very happy and above all very close to the sea and the touristic commercial area.

    Stayed in July 2024

  • Reviewed: 14 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Just some details: Needs 🥣bowls. Place to hang the towel in the bathroom.

    Very functional small apartment with 1 bedroom, 2 baths. Good location. Clean. I'll recommend.

    Stayed in June 2024

  • Reviewed: 23 March 2024

    7.0
    Formation, nice apartment and needed better checkin institutions and stronger WiFi.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    WiFi was terrible. Checking in instructions were not available and took many attempts to get the door code and other necessities. Should have been clearer .

    Great location and nice apartment. Staff was very attentive and rooftop pool is nice.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    Very good location, modern and clean accomodation, lovely pool on the roof.
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 5 nights

    The unit had a sewer smell at times, we stayed for 5 nights and it was strong on some days. It was reported, but not addressed during our stay, so we just spent as much time outside as possible and kept all the windows open at night. With windows open, it does get loud early in the morning due to street traffic.

    The location, the comfort and roof top pool - were the best. It is modern, convenient, clean and well-equipped apartment. Easy walk to beaches and hot spots at night.

    Stayed in January 2024

  • Reviewed: 5 March 2024

    10
    Beautiful and so relaxing
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 8 nights

    The only suggestion I could give is that it would be nice to maybe put a couple of beach chairs and an umbrella there to use.

    We loved our king studio, the roof top pool and the attending staff, especially Maria. She was very helpful, kind and friendly. Our studio was gorgeous, well-equipped, the bed was comfortable and everything was very clean and everything worked! The location was perfect. We walked everywhere. the beach was only a 5 min walk away. So many great restaurants, bars and shops just a short walk away or as long as you wanted to walk. That roof top pool was clean and well maintained.

    Stayed in March 2024

  • Reviewed: 13 February 2024

    7.0
    apartments and luxury renovations, but the service is not luxury
    • Leisure trip
    • Couple
    • Penthouse Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Firstly, there is no name for these apartments anywhere. Taxi drivers can't find it. Well, further about the bad: When booking they take taxes and plus room cleaning. When corresponding with the manager, I was interested in whether the room would be cleaned. The manager told me that in 4 days the towels and bed linen would be replaced and the room would be cleaned. As a result, 4 days of our stay passed, and no one came to clean us. The manager answers any question once a day, so don’t expect a quick response. On the 5th day I found the staff and they started dodging the housekeeping issue by sending me to the front desk. There they told me that these questions were not addressed to them, but to the manager with whom they corresponded in booking. When I showed the correspondence and the promised cleaning in 4 days, they said: “Today they will clean it without any problems.” Returning to the apartment late in the evening, I saw that the apartment had not been cleaned. They changed the bed, changed the towels and partially removed the trash in the toilet and partially left it. They didn’t clean the kitchen at all; the dirty dishes, just as they were in the sink, remained there. I was very upset! This is not room cleaning at all, and I don't know why they charge extra money, but this is not cleaning! When I described this procedure to Booking, he checked again all day and at the end said that they should not wash the dishes and clean the kitchen. Which made me even more angry! If they charge for cleaning, they should do the cleaning, not just change the towels and bed linen! therefore the service is zero!

    Nice condominium we had a penthouse. The view is great, the size of the condo itself for 2 people is great, the renovations are fairly fresh a year or two old. Beautiful rooftop pool with sun beds overlooking the Caribbean Sea. Our room also had a beautiful view of the Caribbean Sea. Be prepared opposite 2 construction sound is not noisy, a little spoils the view, but this is temporary! It is quiet at night which was important to me! we had a late plane at 12 o'clock at night we just arrived. I first asked the manager about this. He kindly said it wouldn't be a problem. thanks for this The apartments are luxury, but the service is not luxury!

    Stayed in January 2024

  • Reviewed: 10 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Suite with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Great space in my favorite area of PDC. Clean, modern and well equipped. Water worked great. Responsive host and wonderful staff.

    Stayed in February 2024

  • Reviewed: 17 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Suite with Balcony
    • Stayed 1 night

    I did not like giving my passport information to the front desk. Also, they took photos of my passport which I did not like at all. Bathroom is very small. Not many electric outlets to charge things or space for things.

    Cold A/C. Nice unit for a short stay.

    Stayed in January 2024

  • Reviewed: 21 December 2023

    8.0
    Nice location
    • Leisure trip
    • Couple
    • Deluxe Suite with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The apartment did not have much natural light, it was pretty dark. Also not enough artificial light. The sea view was only partial. Not worth the upgrade.

    Nice quiet location near the ocean. Also very close to many restaurants and shops.

    Stayed in December 2023

  • Reviewed: 19 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    We were moved to a different location because our room had no electricity. Not a luxurious place, you can see it in the small details. WiFi is not great. The shower would randomly shut off.

    Staff was nice. Pool was great. Location was convenient.

    Stayed in December 2023

  • Reviewed: 14 December 2023

    10
    Awesome!
    • Leisure trip
    • Solo traveller
    • Deluxe Suite with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    I had the studio and stayed 5 nights. it was very nice! I enjoyed the fresh air and beautiful view from my balcony every morning. It has everything you may needed very nice hot shower, smart tv and comfy bed. My host Roberto also was very responsive and the front desk very kind and attentive. I will come back! Thank you. The rooftop was great too.

    Stayed in December 2023

  • Reviewed: 9 December 2023

    10
    Should of stayed there longer
    • Leisure trip
    • Couple
    • Suite with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Nothing really. The only minor downside was that the location was a little far from the bus station

    Clean, modern, great rooftop.

    Stayed in December 2023

  • Reviewed: 3 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Suite with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Good location

    Stayed in December 2023

  • Reviewed: 1 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    So far everything was good!

    The apt was very nice, the location is great. All the amenities are amazing! Would definitely come back

    Stayed in October 2023

  • Reviewed: 23 November 2023

    9.0
    Really nice stay with friendly staff.
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 7 nights

    There were no blinds (not a big deal) - it was either a black out curtain or open so everyone opposite could see inside the room.

    Breakfast not included but there was a well equipped kitchen in the room. The room was spacious and clean. The location was great, right on 5th Avenue but not the really noisy area. Roof area was lovely, really nice pool and hot tub and a gym on site.

    Stayed in November 2023

  • Reviewed: 18 October 2023

    8.0
    Minor Challenges, but a good experience.
    • Leisure trip
    • Couple
    • Apartment with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    There was no air conditioning in the lobby. The water also didn't work in the room for the first hour of the stay.

    I liked the tall ceilings of the first floor room. The staff was also very responsive. The rental was also in a great location.

    Stayed in October 2023

  • Reviewed: 21 September 2023

    10
    Perfect. Period.
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    We stayed for five nights. It’s absolutely perfect. We’re coming back some time in the near future for sure.

    Stayed in September 2023

  • Reviewed: 14 September 2023

    10
    Perfect vacation
    • Business trip
    • Couple
    • Deluxe Suite with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    We loved everything

    Location and the room and pool

    Stayed in September 2023

Showing 1 – 25

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