Av. Viaducto Rio de la Piedad 515 Col. Granjas México, Iztacalco, 08400 Mexico City, Mexico
#13 of 545 hotels in Mexico City
Guests' ChoiceBased on 636 hotel reviews
9.3Cleanliness
9.5
Comfort
9.6
Location
9.2
Facilities
9.4
Staff
9.3
Value for money
9.1
Free WiFi
9.1
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End of dialog contentReviewed: 12 November 2024
Dominic
United KingdomAmazing find
Stayed in November 2024
Reviewed: 10 November 2024
Lior
IsraelThe only thing is the lack of sound proof
Clean, modern and spacious
Stayed in November 2024
Reviewed: 9 November 2024
Sarah
New ZealandHad plumbing problems that needed work. A bit difficult to navigate to reception.
Great rooms, breakfast good and staff were nice.
Stayed in November 2024
Reviewed: 4 November 2024
V_travellers
United KingdomCeilings light hitting the head where its hanging. When trying to switch the lights on. City vehicles fumes, felt pollution level too high as near the busy roads. Reception staff telling that free shuttle available to book in 10 minutes. The evening reception staff says its available every 1 hour when gone to book ended up booking a taxi last minute.
Rooms clean. Restaurant staff friendly.
Stayed in November 2024
Reviewed: 24 October 2024
Ali
United KingdomThe room service & food, hotel leaders focused on profit.
Mariela is a superstar. Juan the General Manager is a good man. Chef Omar tried his best, but the hotel is focused on profit not high quality food. I was upgraded to a suite, I slept so well. Abdi.
Stayed in October 2024
Reviewed: 20 September 2024
Nasseh
IranSome beds are already so much used and become like little hole in the middle. And also they don’t put
Stayed in September 2024
Reviewed: 30 August 2024
Adriana
United StatesI love everything about this place.
Always so nice and welcoming. Very happy I love that they have free shutters to and from the airport.
Stayed in August 2024
Reviewed: 20 August 2024
Maria
SpainThe fragrance that was sprayed in the corridors and lobby. Breakfast could have been better quality ingredients and more vegetarian options, shower could have had more pressure
Modern, clean, comfortable, friendly staff, best value for money we found on our whole Mexico trip, free airport shuttle in decent vehicle
Stayed in August 2024
Reviewed: 17 August 2024
Rocio
MexicoThe hotel was conveniently located inside a small mall with four restaurants, a gym, a movie theater. Great parking area, very secure place. The room was excellent, really comfortable beds. really close to Foro Sol and Palacio de los Deportes if you go there for a concert, you just walk like 25 minutes ( a lot of people walk there for the concerts). It is very close to the airport too. I definitely would stay there again.
Stayed in August 2024
Reviewed: 9 August 2024
Diana
United StatesThe staff was not friendly and it felt like they didn't want us there or thought we were beneath them. I've stayed in Fiesta Americanas all over Mexico and this staff was off. That being said, the amazing bartender/waitress at the first restaurant (closest to the check-in) was so helpful and left me with a good reference for staff. Additionally, I tried to use their site directly to book but it was not userfriendly - booking.com was so much easier to book through.
Free shuttle service, comfortable beds (the best!) self shutting drapes - this is what Mexican luxury is all about. I loved this hotel room. Breakfast was AMAZING - best conchas I've EVER HAD and I hate conchas.
Stayed in August 2024
Reviewed: 6 August 2024
Maxime
CanadaIts a bit pricey. I've paid half that amount just two years ago.
It's clean and beautiful. Close to the airport. It has been our second time booking at fiesta americana viaducto aeropuerto. The bed was so comfortable! I wish I had one just like this at home! The staff was really nice and helpful.
Stayed in August 2024
Reviewed: 27 July 2024
Tess
SwedenMaybe the spot. Nice that it was close to the airport but pretty far away (40min by metro) from the tourist attractions we wanted to explore
It was very modern and fresh, nicely decorated rooms and even though it was next to a busy street and airplanes landing pretty often it was incredibly silent. Always felt safe and the staff was incredible. It also is inside a small mall which gives more opportunities for restaurants and such
Stayed in July 2024
Reviewed: 22 July 2024
Alyson
AustraliaCarpet was filthy hiding down one side of the bed. Don't eat room service ir at the hotel. Order uber. Shower not hot enough.
Comfortable, sun blocking curtains, good aircon.
Stayed in July 2024
Reviewed: 21 July 2024
Toshihiro
JapanThe hotel's sound insulation is excellent. The room is quiet, although near the airport and takeoff route. The hotel has good access to the metro, and it takes about 5 to 10 minutes to walk to the Mixiuhca station. A free shuttle bus from the airport is also lovely. Recommended!
Stayed in May 2024
Reviewed: 18 July 2024
Amneris
NetherlandsThe rest of the staff at reception don’t seem to align with Fiesta Americana values. They are not helpful and always have a long face. Additionally, the food at the buffet could improve in taste. More vegetarian and vegan options would be highly appreciated.
I love how clean and beautiful the property is. It is very close to the airport, which is convenient. The beds and the cotton used for the bed sheets and pillows are simply the best! Very comfortable. A huge thank you to Mrs. Alejandra (from reception); she is very nice and effective at her job. Also, a huge thank you to Mrs. Patricia, the GM of the hotel, who is very hands-on and helpful.
Stayed in July 2024
Reviewed: 30 June 2024
Raquel
United StatesThe hotel is located in a mall with lots of eateries and even a cinema. We were happy to get a restful night and catch a taste of our favorite pozole, Casa de Toño’s. The room itself was comfy and roomy.
Stayed in June 2024
Reviewed: 28 June 2024
Aishwarya
GermanyNot the most baby friendly hotel. Also their restaurant felt overpriced. It took us a while to find the person responsible for the taxi, she didn’t wear a uniform or the colour codes the hotel said she would be and looked like a random person waiting for someone at the airport. I just happen to go to her to enquire where I can find the person from the hotel and if she’s seen them around to which she replied that she was the one. Took 20 mins for the car to come but it was super clean and fancy!
Super chic and modern, and it’s located inside a mall so it makes access to food very easy. Rooms were big and comfy!
Stayed in June 2024
Reviewed: 26 June 2024
Jessica
United StatesThis hotel was way beyond my expectations and is up there with one the nicest hotels I've had the pleasure of staying at. It was very well appointed, was immaculately clean, the sheets were so soft I had a fantasy of stealing them, the carpet in the room was clean and super soft, the room was high tech with the lights and curtains opening/turning on with the push of a button, and the room was totally silent. There are restaurants in the complex downstairs so you don't have to go into the city if you don't want to. The shuttle to the airport was fast and in a brand new large car. Really terrific!
Stayed in June 2024
Reviewed: 15 June 2024
Veronica
United StatesThe location is great, there installation are excellent.
Stayed in May 2024
Reviewed: 1 June 2024
Lea
United KingdomLarge and comfy room, very confortable stay overall. convenient location close to airport.
Stayed in May 2024
Reviewed: 31 May 2024
Jorge
MexicoNice room and space
Stayed in May 2024
Reviewed: 30 May 2024
Baltazar
United StatesStaff are nice but can be improved more
Stayed in May 2024
Reviewed: 18 May 2024
Justin
Costa RicaThe restauarant was very expensive compared to what you can get in other places in mexico
Updated and modern
Stayed in May 2024
Reviewed: 16 May 2024
Richard
United StatesModern, nice comfortable, clean room, near the airport. Has a good meal at the rooftop restaurant.
Stayed in February 2024
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