Construction outside is a little noisy but not a big deal.

coming back to this nice hotel already 3rd time. Nothing has changed. Clean, quiet, safe, good Wi-Fi and has perfect location ( very close to beach and city center). Clara is great host, takes care and help with everything you need. I will definitely stay here again.

Stayed in October 2024

I honestly don't believe anything could of been improved on, there was nothing that stood out that i disliked in the slightest.

The location, size and value for money of this property is great, add the great service and friendliness of the staff to that too!

Stayed in September 2024

There weren’t a lot of things I didn’t like, but the one thing that was noticeable, was that the rooftop deck wasn’t very clean and neither was the pool.

Location was fantastic, close enough to the beach and everything you wanted, but far enough away to be quiet allowing a good nights rest. The AC worked well and the bed was extremely comfortable. The cherry on top was the outstanding service from Miguel.

Stayed in July 2024

We stayed at this small hotel for one night. We needed to catch the ferry to Cozumel the next day. It was a perfect, extremely affordable place to spend the night. Bonus points for the rooftop pool and convenient breakfast. The boat was also very friendly and accommodating!

Stayed in July 2024

The rooftop pool area was still under renovation and a section of fencing was missing. There was a noisy building site next door. Our window looked out on that, which wasn’t pleasant. Ask for a room on the opposite side!

Excellent location near the beach and town centre, yet in a private, guarded estate. Clara was a great host who gave us lots of recommendations. The housekeeper was lovely. Great kitchen and fridges on each floor. Spacious room with large balcony, air conditioning and comfortable big bed.

Stayed in May 2024

Only as a feedback: A few more possibilities to hang stuff up would be great.

Great apartments, spacious, clean and with a good AC. The area is quiet at night but still just a short walk away from the main beach and ferry terminal. Clara was very nice and gave a lot of recommendations. We would definitely stay here again.

Stayed in May 2024

The room was great and super spacious! Clara was also lovely and very helpful!

Stayed in May 2024

Nothing

Great location, clean, good Wi-Fi, quiet. The staff was amazing, beyond expectations.

Stayed in May 2024

Construction outside began at 8 am

Wonderful location- close to beach as well as shops.

Stayed in April 2024

The pool was the attractive part of the place, but it was not available during the time I was there.

The staff was very nice, attentive and helpful. They gave me recommendations about things to do and places to get good food.

Stayed in April 2024

Clara was an amazing Host with lots of info about Playa del Carmen, and even for the rest of our trip.

Stayed in April 2024

Nothing

The staff is friendly and the hotel is boutique, never too crowded. The neighborhood is beautiful, peaceful and close to the beach.

Stayed in March 2024

Rooftop patio with pool wasn’t available due to maintenance. They need to renovate more than just a section of the wooden deck. Chairs/loungers were thrown about and old. Could be really nice and relaxing hangout area, but needs work. Breakfast was average.

Super location. Very friendly and welcoming staff. Comfortable room.

Stayed in January 2024

The rooftop plunge pool area was being renovated during my visit, not a major issue since the beach is a five minute walk away.

Excellent location at the southern end of 5th Avenue and about 5 mins walk from the ADO turistica bus station. Mariana the manger was very helpful with recommendations for restaurants and cafes. Buffet breakfast served, which looks good, but I did not experience. Also ideally located for the fast ferry to Cozumel.

Stayed in February 2024

Bathroom: There was a strong sewage odor coming from the bathroom. You could smell it upon entering the hotel room, even if the bathroom door was closed, though after some time, you wouldn't notice it as much. However, the smell was quite strong every time I entered the bathroom itself. Unfortunately, I avoided using the bathroom as much as possible as the smell was quite strong in there. Granted, I did not inform the staff as I thought it was something beyond their control, something with the general sewage system. Perhaps I could have remedied it by purchasing an air freshener of some sort.

Room: The bed was very comfortable, with a nice comforter and five or six pillows. The room offers a newer flat screen TV to watch Netflix, a ceiling fan and a remote control air conditioner. There is a balcony with chairs. There is a shared fridge in the common area where you can store perishables. Location: The hotel is near (a 5 minute walk) the ADO bus station, Paseo del Carmen shopping mall, the Cozumel ferry entrance, Parque Los Fundadores, and the beginning of the 5th Avenue (the tourist area with many restaurants, bars, shops). The hotel is tucked away from the noise of 5th Avenue. However, if you plan explore beyond the main street attractions, plan for an average 20 minute walk (Mega grocery store, El Fogon, etc).

Stayed in February 2024

Swimming pool wasn't available.

Absolutely great location, very close to everything. many restaurants and bars as well as ferry stop. despite being 3-5 minutes walk from everything accommodation is very quiet (IF you have quiet neighbours). Host Mariana was very helpful and informative.

Stayed in February 2024

great accommodation in a safe quiet neighbourhood. Very close to everything. Only a few minutes walk from the beach and the ferry terminal. Staff super nice and responsive on whatsapp

Stayed in February 2024

Roof top swimming pool was not usable at all (needs huge repairs. So not possible to enjoy it.

The room was nice and clean. The host was nice and advise us on different location to visit, where to eat... Apartment was far from the noise but close to the town center.

Stayed in February 2024

Sometimes a weird smell in the bathroom, but not too bad.

Very nice and clean room, we got a free upgrade when checking in so we had a very big room and a nice balcony. Everything was clean, the hotel is in a quiet street, but everything (ADO, Colectivo, Av 5, Beach....) Is really close to walk. The staff was super friendly, breakfast for 140 pP from a buffet is good and the cook is really nice as well. Bed was big and comfortable, showers also good.

Stayed in February 2024

The location of the accommodation was perfect. It's very close to the beaches, the bus station. There are many shops, restaurants and of course the 5th Avenue within walking distance. Mariana was an excellent host.

Stayed in February 2024

Superb location

Stayed in January 2024

The shower curtain and the shower head , but it's common in Mexico. They don't have a hand shower head only rainfall.

Comfortable room and bed and very clean plus nice hosts. Good location. Free water.

Stayed in December 2023

Nothing.

Amazing host. Marianna gave us hell of an experience with her information and host service. Buffet breakfast every morning. So much explanation on where we should go/try food. Shower and a/c 10/10 Room service 12/10 asked towels got them 15minutes later. 5min by walk from the best beach spots and 5th avenue main street. Swimming pool on the roof. Quiet and clean hotel. Amazing staffs. Minimap with things marked in the lobby. (Really helpful at begining) I didnt expect that much i would go back 100%. Safe private neiborhood.

Stayed in January 2024

Great location, couldn't be easier for the bus terminal and ferry. Impeccably clean room. Stylish design, gorgeous balcony. Staff lovely and helpful. Newrby private beach and aztec ruins. Would definitely stay here again!

Stayed in December 2023