They gave us very high rate of the Dollars comparing with other hotels

So beautiful and very nice view

Stayed in September 2024

Serenus boutique villa exceeded my expectations every way. The serene ambiance, coupled with stunning lake views, provided the perfect relaxing getaway. Whether you are exploring Nuwaraeliya city or nearby places, this place offers unforgettable experiences. I should mention that the staff is very friendly and supportive in every way. Manager Dushan and his team Chiran, Praveen, Senith, Raju, and Umesh were providing exeptionall service during our stay. Suite was clean and tidy, Foods were delicious. I am highly recommending this place to anyone.

Stayed in April 2024

The food, though the food was decent, I would've imagined the food would be better for the price charged.

The location View Staff Facilities The atmosphere Cleanliness

Stayed in February 2024

Our room.

The view from the dining room. The cordial, sober behaviour of the service providers.

Stayed in December 2023

The place was amazing. The lake view was everything for us ! They served delicious meals and the chef personally spoke with us regarding the meals. The staff was friendly and helpful. It was definitely a wonderful stay !

Stayed in June 2023

It is not what we didn't like but some suggestions to further improve the room conditions. The room had only one power point to charge the phones, boil water in the kettle and use the hair dryer. Hope the management can add an additional power point in the room. The adjustable mirror in the toilet was too high and couldn't be lowered. Not suitable for people who are short! The villa provides good breakfast and dinner but no lunch. It would be good if they could add some simple lunch menu for tourists who may want to eat in sometimes.

We received very warm welcome from everyone at the villa especially Chiran, the Assistant Manager. They were so helpful and attended to all our requests. Ashan, the waiter, always served us with a smile and attended to all our meal needs. Overall, the service provided by everyone in the villa exceeded our expectations! My friend and I thoroughly enjoyed our stay in this cosy villa that faced the lake and beautiful mountains.

Stayed in June 2023

amazing view and staff very helpful, can’t ask for more. breakfast was also great. it is a small boutique hotel but perfect and fits the purpose if you are staying 2 nights or less

Stayed in April 2023

Elegant beautiful place, with excellent maintenance , so it looks as new. The View from the balcony was amazing,the best view in this town. Food was very delicious. The staff and manager are amazing persons, kind,polite,helpful,intelligent. The disco and karaoke room was an extra bit of pleasant surprise,it's so well equipped and it was such a good fun after the dinner ,which gives great entertainment to our small group of friends. Our stay was a 5* experience. Amazing place,highly recommended!

Stayed in March 2023

Didn't like the switching of lights and most of the time had climb the stairs in darkness. Also staff and manager staying around during breakfast.

Size of Room, the rooms were clean with marvellous views. Nice and quiet. Staff was responsive to requests.

Stayed in March 2023

The people were great there! They organized us a tour to horton plains and further to the next hotel. The rooms and the equipment were impressive. The breakfast was the best we received on our whole journey! We can recommend it 100%!

Stayed in February 2023

Breathtaking view. Calm place. Great service. Helpful staff.

Stayed in February 2023

A little far from center of town but only an easy tuktuk ride away.

The service was wonderful, English spoken well, local information was detailed and correct. Walking distance to a strawberry farm for fancy strawberry and cream. Wonderful fresh vegetable salads and traditional sri lanka foods prepared by a chef. Showers hot and fantastic view from the warm rooms.

Stayed in January 2023

Everything was great.

Conveniently located, only a short tuk tuk ride to Nanu Oya Station. The villa is surrounded by many tourist attractions like Gregory Lake and Park, Lovers Leap water fall, Pedro tea estate, and factory. Our room was facing the lake - it was very spacious, and we had a lovely view of the hills and tea estates. All the staff are very helpful, polite and very friendly. They helped us arrange transport and negotiate a good price. The food was amazing, there is both Western options and Sri Lankan options. The chef also came and talked to us during dinner to see if everything was okay. Overall, we had a wonderful stay, and we would definitely return.

Stayed in January 2023

Nothing

Everything

Stayed in July 2022

More heat. It was very cold. They said they would come with a heater, but they never came with one for our room. It was raining and cold - but that is not the hotel or the peoples' fault.

Location is good and the food was also good. It was a nice villa and it has a nice view from the restaurant / Common area. We liked our night there.

Stayed in April 2022

beautiful room and view

Stayed in April 2022

nothing, really It was a perfect stay

This is the best hotel I had during my visit to Sri Lanka. Clean, comfortable, helpful staff, amazing food, great service, and incredible views on lake Georgy. Chiran was very helpful in answering any question and helping with anything! Breakfast was delicious, and they made me pancakes the last day which was kind and nice gesture. I also had dinner there one night, the food was great!

Stayed in March 2022

The breakfast offer was a bit limited and the chairs in our room were broken.

Lovely modern room with beautiful view on the lake from the balcony. The staff was really helpful when we asked for laundry services or to book a tuk tuk for us.

Stayed in March 2022

My impression was that the staff is just trying too hard. They were following us every step we took, which at some point was already a bit too much. At checkin I was still filling out papers with a hat and a mask on when they tossed a hot towel into my hand. The gesture is nice, but the timing was terrible, I couldn't really do anything with it at that point. Food is okay, I guess. Breakfast is very continental, I would have enjoyed some Sri Lankan bites, but that's just me

The villa has a really nice interior design, the rooms and all facilities look great. From the rooms and garden there is a great view on the lake and part of Nuwara Eliya, especially in nice weather. Our room was comfortable and well equipped.

Stayed in March 2022

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It’s a fabulous place to stay. there’s a really nice and friendly staff who always willing to help you. In addition the place really worth for money and rooms are clean and tidy. Meal items was really good and delicious. ❤️. Highly recommend and Love that place.

Stayed in March 2022

Out room was a little Bit small, but No Big complaint.

Nice staff. Nice Location.

Stayed in March 2022

The pillow (a bit hard for me)

The staff and hospitality. The view. Dinner.

Stayed in February 2022

Food isn't good. No buffet, food was cold

Location is superb, staff is friendly

Stayed in February 2022

Condensation in the morning from the large window area made the room feel damp.

Large room and balcony with a great view of the lake. A good breakfast.

Stayed in February 2022