920-0917 Ishikawa, Kanazawa, Shimotsutsumicho 10, Japan
#48 of 116 hotels in Kanazawa
Guests' ChoiceBased on 930 hotel reviews
8.6Cleanliness
9.2
Comfort
9.1
Location
8.8
Facilities
9.0
Staff
8.7
Value for money
9.0
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 June 2024
Jessica
United StatesThe A/C was a bit slow to kick in. Public bath wasn't anything super special.
Check in was very easy. The room was very clean and spacious. Walking distance to Omicho Market and Kenrokuen.
Stayed in May 2024
Reviewed: 18 June 2024
Bender
United States"chair" is a bit hard to find
clean and spacious room, very good breakfast, convenient parking, nice onsen
Stayed in May 2024
Reviewed: 17 June 2024
Myriam
United StatesThe hot springs are perfect, clean, and well-organized.
Stayed in May 2024
Reviewed: 14 June 2024
Kin
Hong KongVery good for value, love their service
Stayed in June 2024
Reviewed: 9 June 2024
Ilona
United KingdomNice hotel close to Omichi market. Small sauna and public bath plus they provide nice bathrobes you can use. Comfortable beds.
Stayed in June 2024
Reviewed: 8 June 2024
Ondřej
Czech RepublicBike rental, room size, yukata in room
Stayed in June 2024
Reviewed: 8 June 2024
Sofia
ItalyVery clean, spacious room, amazing onsen, everything very clean!
Stayed in June 2024
Reviewed: 5 June 2024
Angela
New ZealandEverything!! Would definately stay there again. Rooms are masisve
Stayed in June 2024
Reviewed: 5 June 2024
Angela
New ZealandEverything about this hotel was amazing. Massive room.
Stayed in June 2024
Reviewed: 4 June 2024
Christine
United KingdomWould have liked WiFi in the reception and breakfast area. Needed some more shelves or cupboards in the bedroom. The odd arrangement of metal bars in the clothes hanging area was not very practical. Unfortunately, the mens’ indoor pool was closed during our visit.
Great breakfast. Friendly and helpful staff. Pleasant decor.
Stayed in June 2024
Reviewed: 4 June 2024
Simone
AustraliaNo complaints at all
Very modern and clean hotel, lovely onsen and great breakfasts. Spacious rooms excellent bathrooms. Would highly recommend!
Stayed in May 2024
Reviewed: 3 June 2024
Natalie
New ZealandThe washing machine was a bit tricky
Excellent location close to the market
Stayed in May 2024
Reviewed: 1 June 2024
Ana
NetherlandsEverything was perfect.
The room was very clean and nice. The location was perfect, nearby everything.
Stayed in May 2024
Reviewed: 29 May 2024
Sharon
AustraliaNot applicable.
Location and staff.
Stayed in May 2024
Reviewed: 28 May 2024
Deb
AustraliaN/A
The breakfast was great .. it would have been nice to order an espresso for extra $ just to have a nicer coffee to start the day.
Stayed in May 2024
Reviewed: 28 May 2024
Michal
Czech RepublicSeparated beds.
Great location, good breakfast, easy to use all services and the rooms are specious.
Stayed in May 2024
Reviewed: 25 May 2024
Kate
United KingdomLuckily we had forwarded our luggage to our next hotel as limited space for suitcases
Had a bunk bed for family of three
Stayed in May 2024
Reviewed: 24 May 2024
Ma
PhilippinesNothing
Professional and very helpful staff. Clean room, bathroom, lobby. Two minutes to Omicho market and right across a good mall with good food and shopping
Stayed in May 2024
Reviewed: 19 May 2024
Anastasis
GreeceNothing to say here. We really enjoyed our stay.
Central location, right next the fish market, can also walk to the geisha district, Kanazawa castle, and the garden right next to it. Room is clean as well, and quiet. Good sized room, especially for Japan
Stayed in May 2024
Reviewed: 19 May 2024
Ardo
United StatesThey said they have training room, but it's very tiny, only 2 machines to do cardio, nothing else, not even sets of dumbbells. The public bath is good enough, but I felt like the water wasn't hot enough. I ended up just taking a bath in the room instead.
Central location, right next the fish market, can also walk to the geisha district, Kanazawa castle, and the garden right next to it. Room is clean as well, and quiet.
Stayed in May 2024
Reviewed: 17 May 2024
Erin
CanadaNo blackout blinds, so the room got very bright in the morning.
Clean and comfortable. Good sized room, especially for Japan. Good location, walking distance to the train station, and main attractions.
Stayed in May 2024
Reviewed: 17 May 2024
Prue
AustraliaThe blind didn't block out the sun in the morning around 4:30am.
Fantastic location
Stayed in May 2024
Reviewed: 16 May 2024
Lynne
United StatesRoom on the small side, not a lot of space
Very clean, comfortable, inviting
Stayed in April 2024
Reviewed: 15 May 2024
Julia
JapanThe onsen was too small.
Great location and VERY clean. I’m picky about cleanliness and it was spotless. I also like the bilingual English feature in the rooms. When I first arrived, it was so hot in the room, then I found the bilingual computer pad to turn on the AC full blast.
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content