220-8543 Kanagawa, Yokohama, Nishi-ku Minatomirai 2-3-7 , Japan
#13 of 149 hotels in Yokohama
Guests' ChoiceBased on 213 hotel reviews
8.9Cleanliness
9.3
Comfort
9.4
Location
9.6
Facilities
9.1
Staff
9.2
Value for money
8.5
Free WiFi
10.0
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End of dialog contentReviewed: 5 May 2023
Manuela
SwitzerlandNothing
Room very big and clean. Balcony with a beautiful view. Very nice pool. The mattress was very comfortable. Location.
Stayed in May 2023
Reviewed: 2 May 2023
Bander
Saudi ArabiaAvailability of drinking bottle water.
I liked the view and location.
Stayed in April 2023
Reviewed: 9 April 2023
Ghasan
AustraliaBreakfast was yummy
Stayed in April 2023
Reviewed: 13 March 2023
Jan
CanadaCarpet needed cleaning but apart from that everything was good
Breakfast Buffett was excellent, lots of choices from cereals to omelettes to great choices of bread/rolls. Cafe Tosca is where breakfast is served and is a pleasant place especially with the real palm trees. I like this hotel as some of the rooms have a balcony and it’s nice to be able to have some fresh air. Very nice toiletries, usual shampoo and conditioner but also body shampoo and items you may have forgotten to pack.
Stayed in March 2023
Reviewed: 4 March 2023
Clare
AustraliaI had booked a non smoking room but either the room had allowed smoking in the past or other rooms on the same floor alowed smoking and there was a residual smoking odour in the room. Unless you are a big eater the buffet breakfast not really worth the high charge.
The view from my balcony was superb. The size of the bathtub was great could fully stretch out as a tall person this is often a challenge in Japan.
Stayed in March 2023
Reviewed: 3 March 2023
Man
Hong KongThere was no bottle of water and coffee in the room.
Location, balcony
Stayed in March 2023
Reviewed: 14 February 2023
Dante
Franceno complementary water in the room
the location, breakfast, clean
Stayed in January 2023
Reviewed: 9 February 2023
Patricia
JapanThe best view in Yokohama
Stayed in December 2022
Reviewed: 7 November 2022
Gisselle
United StatesThere wasn’t anything I did not like about this place. by far my favorite hotel I have stayed in.
I LOVED everything about this property. The view was outstanding and the room was beautiful and comfortable.
Stayed in September 2022
Reviewed: 29 September 2022
Scott
JapanI liked everything.
The view was great. The room was excellent. But the best thing was the amazing, person, exceptional, friendly service of Chihiro Kai. She was fantastic! She listened to everything I said and went beyond what was expected. I work in hotels so I always see the way hotel staff treat guest. She was great. Just great. She really made the experience wonderful
Stayed in July 2022
Reviewed: 27 September 2022
Zak
JapanThere was a long line for check in so I probably shouldn't have been surprised there was a wait, albeit short, for breakfast in the morning. Also, despite last orders being at 10:30, cleaning up began just after 10:00...
Really lovely, spacious room with a great view. The beds were really comfortable with a couple of options of pillows stored in the wardrobe. Everything was really clean and modern. I especially liked that in the evening hours, the pool is adults only.
Stayed in September 2022
Reviewed: 26 August 2022
Phoebe
JapanI love love the room. I did not expect it to be big and have the best view,it was a great stay. and would literally go back again and try some more of their services,my friends and I are amazed of how clean and friendly the staff are. I rate it more than just 10:))))
Stayed in August 2022
Reviewed: 11 August 2022
Naruto
United StatesI booked 3 nights and 4 days, but I needed to cancel the first day of my stay. I knew that they were not going to refund, so I asked them to give me a credit, but sounds like they didn't understand "credit" mean. Their answer was they are not going to refund the money. I with they are more flexible for it.
It was really nice to see Yokohama bay area. You can see a huge Ferris wheel and ocean every day from the room we stay.
Stayed in July 2022
Reviewed: 6 August 2022
Khojiakbar
Japanthe balcony was smaller than the expectation and the picture.
the view was good.
Stayed in August 2022
Reviewed: 2 August 2022
Rachel
JapanSometimes the door to the room would shake a little and make a noise.
The view from my room and the bath was absolutely spectacular. I really couldn’t believe how beautiful it was. I enjoyed sitting out on the balcony just taking in the view, especially in the evening when the cosmo clock was lit up and changed colours. The breakfast was nice as well. I liked that they had freshly squeezed orange juice and many varieties of pastries, also with chefs there to make you an omelette with fillings of your choice. The location was fabulous due to the hotel being connected to shopping centres and the metro line. You don’t have to walk very far to reach many different shops and restaurants. To top it all off, they even gave me a small music box shaped like a gift bag to celebrate my birthday. I was really touched by this little detail. I’d love to go back.
Stayed in July 2022
Reviewed: 21 June 2022
Thomas
United StatesStaff was professional, but service was curt, not very friendly.
Very clean. Nice hotel. Very good location. Excellent view of Yokohama. Very close to colorful Ferris wheel.
Stayed in April 2022
Reviewed: 21 June 2022
ダニエル
Japanthe mino bar drinks are overpriced for their corresponding variants and no complimentary drink like mineral water for such expensive room
the room is fine
Stayed in June 2022
Reviewed: 17 June 2022
Rebecca
SpainBreakfast was super crowded, but staff managed well.
Lovely view of bay and great size of room by Japanese standards. Also a small balcony and opening window which is a great plus.
Stayed in June 2022
Reviewed: 12 June 2022
Wen-ta
Taiwanview & breakfast
Stayed in May 2022
Reviewed: 29 May 2022
Peggy
JapanThe design of the shower stall was not good. The water spilled out easily so we were not able to enjoy the shower.
The balcony was nice The bed was comfortable It is quite a spacious room The location of the hotel is great
Stayed in May 2022
Reviewed: 4 April 2022
Francesca
Japanit was a pity that we couldn’t use the pool because of maintenance works.
Staff was super kind and helpful. The view from the room and the lounge was great.
Stayed in March 2022
Reviewed: 18 January 2022
Adil
JapanWould have been nice to have facilities like fitness or microwave for longer stays.
Room was exceptional for view, location, balcony and bathtub.
Stayed in December 2021
Reviewed: 12 October 2021
Sabrina
JapanSome items in the room are a bit worn and dated (carpet, some furnishings), but this was very minor.
Spacious room and great location!
Stayed in October 2021
Reviewed: 10 September 2024
Romero
JapanIs pretty disappointing pay more than ¥80000 and bathtub have broken and visibly repaired parts or rust around light fixture or toilet outdated for Japan standards. Equipment looks old for the price you pay.
The deluxe ocean view room view is stunning!
Stayed in September 2024
Reviewed: 12 July 2024
Hayne
AustraliaLanguage barrier created extra travel on day trips.
Clean, spacious, great views. Convenience stores close by, great shopping in complex, fantastic food choices.
Stayed in July 2024
Houston, USA
Scarborough, UK
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Llucmajor, Spain
Newport News, USA
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