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Reviews of BEB5 Okinawa Seragaki by Hoshino Resorts 4 stars

904-0404 Okinawa, Onna, 1860-4 Serakaki, Onna, Kunigami-gun, Okinawa, Japan

#8 of 37 hotels in Onna

Guests' Choice

Review score

Based on 68 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Location

    8.3

  • Facilities

    9.4

  • Staff

    9.1

  • Value for money

    9.2

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 26 December 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room with View with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything,but I didn't try their food

    Stayed in December 2024

  • Reviewed: 22 December 2024

    9.0
    Good facilities and value
    • Leisure trip
    • Group
    • Suite with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room is spacious and fully equipped with good kitchen & tools.

    Stayed in December 2024

  • Reviewed: 20 December 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 5 nights
    • Submitted via mobile

    We had a lovely time!

    Stayed in December 2024

  • Reviewed: 18 December 2024

    8.0
    Great for families!
    • Leisure trip
    • Family with young children
    • Suite with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 3 nights

    I think hardly anyone used the balcony, so the balcony doors/screen were really dusty. That's about the only dirty area I could find the entire apartment!

    Facilities were great, especially the heated pool during the cooler periods. Kids loved it! Staff were friendly and helpful, though not much interaction was required. Room was spacious and comfortable, though the washer was a tad loud.

    Stayed in November 2024

  • Reviewed: 15 December 2024

    9.0
    enjoyable
    • Leisure trip
    • Family with young children
    • Twin Room with View with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 4 nights
    • Submitted via mobile

    basically you have to self check-in at the kiosk. the young lady that guided us was a little impatient from her tone. it's natural that foreigners will fumble a little with the kiosk as we are not familiar with the system so maybe just a little patience would be nice as not to spoil our first impression experience. otherwise we enjoyed our stay there. thanks for hosting us.

    My family and friends with a group of 6 truly enjoyed our stay there. the pizza was also superb.

    Stayed in December 2024

  • Reviewed: 15 December 2024

    9.0
    Luxurious simplicity
    • Leisure trip
    • Family with young children
    • Triple Room with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    None.

    Love everything about this accommodation! Rooms are spacious, luxurious and comfortable. There is even a washer/dryer and microwave in each room. There is a heated swimming pool and sauna too. Very worthwhile for the price I paid.

    Stayed in December 2024

  • Reviewed: 14 December 2024

    8.0
    Great place with disappointing service
    • Leisure trip
    • Family with young children
    • Twin Room with View with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 3 nights

    Significant challenge with getting help from staff around getting extra bedding, questions around transportation from/to the airport, partly due to language barrier. We found this rather shocking and disappointing.

    Property seems quite new. Lobby areas were nice, family-friendly, and inviting. Room was spacious with a nice view. Sofa beds were comfortable enough.

    Stayed in December 2024

  • Reviewed: 29 November 2024

    10
    Pleasent stay in Onna
    • Leisure trip
    • Family with young children
    • Triple Room with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The surrounding area is a bit less mentioned which results in a bit of a eye sore. Plus the destination is strictly for relaxing or one night stays.

    The hotel is brand new so everything is in perfect condition. The location is good as it is close to the sea. On top of that the food varsity is nice and the stuff is extremely helpful.

    Stayed in November 2024

  • Reviewed: 29 October 2024

    9.0
    Spacious rooms close to attractions.
    • Leisure trip
    • Group
    • Triple Room with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff were very strict on check in timing

    Well situated. Rooms were very big, spacious and luxurious. Even has a Dyson hair dryer.

    Stayed in October 2024

  • Reviewed: 23 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Triple Room with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Spacious and clean room.

    Stayed in October 2024

  • Reviewed: 22 July 2024

    10
    I really like this swim pool, my baby play fun everyday.
    • Leisure trip
    • Family with young children
    • Suite with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Coverlet uncomfortable

    Swim pool so good

    Stayed in July 2024

  • Reviewed: 21 July 2024

    9.0
    relaxing and comfortable
    • Leisure trip
    • Couple
    • Triple Room with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The room is clean and big. Staff are polite. It’s very convenient to have laundry in the room. Love the rooftop swimming pool where you can chill and enjoy the sun.

    Stayed in July 2024

  • Reviewed: 16 July 2024

    8.0
    Good location with attractions
    • Leisure trip
    • Family with young children
    • Triple Room with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 2 nights

    however, the pillows are kind of soft for our liking. we almost couldn't get a parking lot when returned to hotel late. Self check-in though there are staffs at the counter.

    good location with a number of food outlets within short driving distance. Room is big and well furnished with small kitchen appliances and washing machine.

    Stayed in July 2024

  • Reviewed: 13 July 2024

    10
    after 3 weeks through Japan, this was our fav spot and fav hotel. loved it.
    • Leisure trip
    • Family with young children
    • Suite with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    honestly nothing. was exactly what we were looking for after our Osaka stay. Don’t pay for the “big” hotel beach, not worth it. we left after 15 minutes and went to the public one. much better vibe.

    the size of the room was fantastic for families, the facilities in the room accounted for everything. loved the location, easy access to a few restaurants and Lawson stores. The vibe of the rotating food trucks, unlimited drinks, and chill nature of the hotel was exactly what we were looking for over a big chain hotel.

    Stayed in July 2024

  • Reviewed: 1 June 2024

    9.0
    Nice place, very family-friendly
    • Leisure trip
    • Couple
    • Triple Room with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 13 nights

    The cooking utensils could be a bit more extensive.

    Good service, all the facilities are proviced that we needed. Swimmingpool was well maintained. Really liked the optional breakfast services and the foodtrucks. Cleaning of the rooms took a while but the room was really clean afterwards. Overall we had a lovely time stay!

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Only few breakfast options.

    Hotel room was so spacious and clean, with good amenities. I enjoyed the stay.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Clean, comfortable

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 7 nights
    • Submitted via mobile

    There is no sheltered area to unload passengers and luggage on a rainy day.

    Very spacious and clean.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Its a great family friendly hotel that caters to most needs you may have during the trip.
    • Leisure trip
    • Family with young children
    • Triple Room with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 3 nights

    The lack of guidance or notice that the hotel operates on a on self serve basis. However once there, It was not a hindrance. It would just have been good to know in advance.

    N/A Did not eat breakfast at the hotel.

    Stayed in April 2024

  • Reviewed: 19 February 2024

    10
    Excellent, my family have a great time. Thank you!
    • Leisure trip
    • Family with young children
    • Triple Room with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 3 nights

    I hope the front desk can introduce more facilities e,g if we know there is hamburger dining car in the weekend, then that we don't need to bring food from downtown.

    The cleaner is very helpful to clean my room since my son accidentally broke a glass toy.

    Stayed in February 2024

  • Reviewed: 13 January 2024

    9.0
    Spacious room with nifty appliances
    • Leisure trip
    • Group
    • Triple Room with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 1 night

    English quick guides for remotes and washing machine. Google translate is always there but other places has a one-pager you could quickly reference.

    Beautiful modern property. Spacious room with nifty appliances. I don't remember ever having a Dyson hairdryer in any rooms I've stayed. Comfortable bed. Good WiFi.

    Stayed in January 2024

  • Reviewed: 7 January 2024

    9.0
    Huge rooms with comfortable beds for
    • Leisure trip
    • Couple
    • Twin Room with View with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Public transport is infrequent and limited - ideally go to this place with a car!

    Large rooms, comfortable and huge bed, great view of the pool, quiet area but still has a konbini (Lawson) nearby as well as food options. Great option for a staycation. Many public beaches nearby that are peaceful but still pristine and beautiful. Staff are super friendly and will try to help as much as possble English speaking tourists like us.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    No chance to use the outdoor swimming pool due to bad weather. A pity.

    Spacious room with in-room washing machine as a plus. Suitable for long stay summer vaca. Will definitely choose this place again next time!!

    Stayed in December 2023

  • Reviewed: 18 December 2023

    10
    Thoroughly like the big room. Bed was very comfortable.
    • Leisure trip
    • People with friends
    • Suite with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Not much shops near by. Breakfast was limited.

    The big room! The check in and check out process was super fast. Within few minutes we are done using a touch pad. The chill out area at the lobby was comfortable.

    Stayed in December 2023

Showing 1 – 25

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