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Reviews of Hoshino Resorts BEB5 Okinawa Serakaki 4 stars

904-0404 Okinawa, Onna, 1860-4 Serakaki, Onna, Kunigami-gun, Okinawa, Japan

#8 of 38 hotels in Onna

Guests' Choice

Review score

Based on 55 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Location

    8.3

  • Facilities

    9.4

  • Staff

    9.1

  • Value for money

    9.3

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 29 October 2024

    9.0
    Spacious rooms close to attractions.
    • Leisure trip
    • Group
    • Triple Room with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff were very strict on check in timing

    Well situated. Rooms were very big, spacious and luxurious. Even has a Dyson hair dryer.

    Stayed in October 2024

  • Reviewed: 23 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Triple Room with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Spacious and clean room.

    Stayed in October 2024

  • Reviewed: 22 July 2024

    10
    I really like this swim pool, my baby play fun everyday.
    • Leisure trip
    • Family with young children
    • Suite with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Coverlet uncomfortable

    Swim pool so good

    Stayed in July 2024

  • Reviewed: 21 July 2024

    9.0
    relaxing and comfortable
    • Leisure trip
    • Couple
    • Triple Room with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The room is clean and big. Staff are polite. It’s very convenient to have laundry in the room. Love the rooftop swimming pool where you can chill and enjoy the sun.

    Stayed in July 2024

  • Reviewed: 16 July 2024

    10
    I stayed there for three nights, the neiborhood was so quiet and there were some plenty of good restaurants near there.
    • Leisure trip
    • Family with young children
    • Triple Room with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The room and the interior design is spectacular! The pizza in the property was so good!

    Stayed in June 2024

  • Reviewed: 16 July 2024

    8.0
    Good location with attractions
    • Leisure trip
    • Family with young children
    • Triple Room with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 2 nights

    however, the pillows are kind of soft for our liking. we almost couldn't get a parking lot when returned to hotel late. Self check-in though there are staffs at the counter.

    good location with a number of food outlets within short driving distance. Room is big and well furnished with small kitchen appliances and washing machine.

    Stayed in July 2024

  • Reviewed: 13 July 2024

    10
    after 3 weeks through Japan, this was our fav spot and fav hotel. loved it.
    • Leisure trip
    • Family with young children
    • Suite with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    honestly nothing. was exactly what we were looking for after our Osaka stay. Don’t pay for the “big” hotel beach, not worth it. we left after 15 minutes and went to the public one. much better vibe.

    the size of the room was fantastic for families, the facilities in the room accounted for everything. loved the location, easy access to a few restaurants and Lawson stores. The vibe of the rotating food trucks, unlimited drinks, and chill nature of the hotel was exactly what we were looking for over a big chain hotel.

    Stayed in July 2024

  • Reviewed: 1 June 2024

    9.0
    Nice place, very family-friendly
    • Leisure trip
    • Couple
    • Triple Room with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 13 nights

    The cooking utensils could be a bit more extensive.

    Good service, all the facilities are proviced that we needed. Swimmingpool was well maintained. Really liked the optional breakfast services and the foodtrucks. Cleaning of the rooms took a while but the room was really clean afterwards. Overall we had a lovely time stay!

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Only few breakfast options.

    Hotel room was so spacious and clean, with good amenities. I enjoyed the stay.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Clean, comfortable

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 7 nights
    • Submitted via mobile

    There is no sheltered area to unload passengers and luggage on a rainy day.

    Very spacious and clean.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Its a great family friendly hotel that caters to most needs you may have during the trip.
    • Leisure trip
    • Family with young children
    • Triple Room with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 3 nights

    The lack of guidance or notice that the hotel operates on a on self serve basis. However once there, It was not a hindrance. It would just have been good to know in advance.

    N/A Did not eat breakfast at the hotel.

    Stayed in April 2024

  • Reviewed: 13 January 2024

    9.0
    Spacious room with nifty appliances
    • Leisure trip
    • Group
    • Triple Room with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 1 night

    English quick guides for remotes and washing machine. Google translate is always there but other places has a one-pager you could quickly reference.

    Beautiful modern property. Spacious room with nifty appliances. I don't remember ever having a Dyson hairdryer in any rooms I've stayed. Comfortable bed. Good WiFi.

    Stayed in January 2024

  • Reviewed: 7 January 2024

    9.0
    Huge rooms with comfortable beds for
    • Leisure trip
    • Couple
    • Twin Room with View with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Public transport is infrequent and limited - ideally go to this place with a car!

    Large rooms, comfortable and huge bed, great view of the pool, quiet area but still has a konbini (Lawson) nearby as well as food options. Great option for a staycation. Many public beaches nearby that are peaceful but still pristine and beautiful. Staff are super friendly and will try to help as much as possble English speaking tourists like us.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    No chance to use the outdoor swimming pool due to bad weather. A pity.

    Spacious room with in-room washing machine as a plus. Suitable for long stay summer vaca. Will definitely choose this place again next time!!

    Stayed in December 2023

  • Reviewed: 18 December 2023

    10
    Thoroughly like the big room. Bed was very comfortable.
    • Leisure trip
    • People with friends
    • Suite with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Not much shops near by. Breakfast was limited.

    The big room! The check in and check out process was super fast. Within few minutes we are done using a touch pad. The chill out area at the lobby was comfortable.

    Stayed in December 2023

  • Reviewed: 12 December 2023

    8.0
    Good view, and value for money
    • Leisure trip
    • Family with young children
    • Twin Room with View with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The sofa beds were too short for adults.

    Good view, and value for money.

    Stayed in December 2023

  • Reviewed: 10 December 2023

    9.0
    highly attentive hotel room
    • Leisure trip
    • Family with young children
    • Triple Room with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    nil.

    Very attentive to the stuffs inside the room..comes with Dyson hair dryer, good air purifier and dehumidifier included. Attentive hotel room even though it looks simple from outside.. recommended. Spacious room. Heated swimming pool.

    Stayed in December 2023

  • Reviewed: 10 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room with View with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No

    Room space is very big and comfortable, service is good

    Stayed in October 2023

  • Reviewed: 26 July 2023

    8.0
    Staff should be more prepared to foreign visitors, but still it’s a perfect stay!
    • Leisure trip
    • Couple
    • Triple Room with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Swimming pool is smaller than expected, but it’s still very comfy, clean and enjoyable. The staff is a bit passive and i find out they are not in the counter all the time which makes me a bit confused when I need to ask questions. Although I’m fluent in Japanese but I have never called a taxi in Japan, so when the staff refused to call the taxi, I was quite shocked since all accommodations I stayed in Okinawa never refused.

    The room is spacious with washing machine and a big bath room and balcony which is amazing. I really love the design of the entrance and lobby and it’s very relaxing to chill there. I did not dine in the hotel restaurant as I would like to try other local cuisines. Although it’s not related to the hotel, I went to a restaurant called manzou table nearby, and it happened to be one of the best restaurants I ever had in my Okinawa trip!

    Stayed in June 2023

  • Reviewed: 14 July 2023

    10
    Lovely property
    • Leisure trip
    • Couple
    • Triple Room with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Excellent property nothing to dislike

    Cleanliness, friendly, excellent amenities, not an area that need improvement.

    Stayed in June 2023

  • Reviewed: 25 June 2023

    8.0
    Excellent location and family friendly with many food options and easy access to local bus.
    • Leisure trip
    • Couple
    • Triple Room with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Walls are a bit thin.

    Convenient location with nice restaurants and a konbini nearby. Bus stop right outside the hotel in case you wanted to head up to Nago or back to Naha.

    Stayed in June 2023

  • Reviewed: 17 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    While you found the induction cooker is out of order, the staff are nice and help us wholeheartedly.

    Stayed in June 2023

  • Reviewed: 9 June 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room with Kitchen, Microwave and Washing machine - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    none.

    The pool, my son love is very much.

    Stayed in June 2023

Showing 1 – 25

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