531-0076 Osaka Prefecture, Osaka, Kita-ku Oyodonaka 1-1-20, Japan
#123 of 695 hotels in Osaka
Guests' ChoiceBased on 344 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
8.3
Facilities
8.7
Staff
9.3
Value for money
8.2
Free WiFi
9.1
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End of dialog contentReviewed: 22 June 2024
Warren
AustraliaUnable to sleep because of noise from people in room above constantly stomping, jumping, running. Think they did exercise in room from 5 am.
Large comfortable room
Stayed in June 2024
Reviewed: 21 June 2024
Anisha
IndiaLovely
Stayed in June 2024
Reviewed: 3 June 2024
Abhishek
United KingdomWater is not potable and Japan is HOT. There should be more drinking water and ice available in Summer.
Location, Room, and the staff.
Stayed in May 2024
Reviewed: 2 June 2024
Michelle
AustraliaTv was old. Rooms need renovating. No coffee machine.
The staff & the view
Stayed in June 2024
Reviewed: 31 May 2024
Anthony
Irelandexcellent faculties staff were outstanding
Stayed in May 2024
Reviewed: 27 May 2024
Diane
United StatesEverything was perfect.
Loved our stay at Westin Osaka. The location as perfect, we could even see the Westin sign from the train station, and such an easy walk. The greeting was so warm, the room was so comfortable, loved the reading chair and desk with 2 chairs. The bed was very comfortable, the view was beautiful. The shuttle back to the station was an added surprise. I wish we could have stayed longer.
Stayed in May 2024
Reviewed: 21 May 2024
Sreejit
IndiaThe hotel restaurants were always full for dinner and was never available. room service menu is extremely limited. We had to eat in Seven eleven since it was late.
Location is superb. Very near Shin Osaka station and right next to Umeda sky. Staff was courteous. Our corner suit had a very good view of Osaka.
Stayed in May 2024
Reviewed: 17 May 2024
Mary
United KingdomSlightly dated decor
Excellent staff, comfortable, discretely attentive.
Stayed in May 2024
Reviewed: 16 May 2024
Danielle
AustraliaReally lovely hotel and great staff.
Stayed in May 2024
Reviewed: 16 May 2024
Rosanna
AustraliaBeautiful hotel, great rooms and great location!! Staff were amazing!
Stayed in May 2024
Reviewed: 3 May 2024
Anthony
United Kingdom5,000 yen for a buffet breakfast is excessive. I have had far better breakfasts on this trip alone (Hotel Indigo / Hyatt Regency) which were cheaper and, I am sorry to say, better in their offering.
Elegant setting, rooms a little dated but very spacious.
Stayed in May 2024
Reviewed: 29 April 2024
Ken
IrelandThe bar facilities were expensive and closed quite early. Food costs in the hotel were also expensive so we didn't eat there other than room service breakfast.
This was an excellent hotel. We didn't purchase breakfast in the dining room opting instead for a small breakfast in our room which the hotel kindly agreed to do. The staff were very friendly and the room extremely spacious and comfortable. The hotel is a short walk from downtown.
Stayed in April 2024
Reviewed: 28 April 2024
J
Puerto RicoIt’s a beautiful place
Stayed in April 2024
Reviewed: 17 April 2024
Ayla
AustraliaBreakfast was amazing Staff were polite and efficient Clean rooms Free Shuttle bus to the train station I wanted a head spa and the lady at the desk was very helpful to find a salon and book an appointment for me. It was amazing!
Stayed in April 2024
Reviewed: 16 April 2024
Christopher
AustraliaVery good location. Helpful and Friendly staff. Adjoining rooms for my family.
Stayed in April 2024
Reviewed: 15 April 2024
Desmond
United StatesA little far from main shopping district but found excellent local restaurants.
A little removed from Dotonbori restaurant scene (15 minute cab) but staff were excellent. We lost our phone in a taxi and they worked tirelessly to find it (which they did) and return it after our own return to the states.
Stayed in April 2024
Reviewed: 8 April 2024
Anand
IndiaCould have had a coin laundry
The rooms and amenities
Stayed in April 2024
Reviewed: 3 April 2024
Jan-erik
BelgiumYou had to queue for breakfast. Obvious better treatment by some staff for the Japanese guest and less good approach to western guests.
Location. Attentive staff. Clean. Shuttle bus.
Stayed in April 2024
Reviewed: 1 April 2024
Angelica
United StatesRoom
Stayed in March 2024
Reviewed: 30 March 2024
Sarah
United StatesUnder construction.
Very fancy. Staff was awesome. Fancy breakfast in ballroom.
Stayed in February 2024
Reviewed: 29 March 2024
Pendleton
AustraliaNothing
The room was spacious and well appointed, the facilities were great but mostly the staff was so helpful and polite!
Stayed in March 2024
Reviewed: 29 March 2024
Sharon
AustraliaNothing
Lovely customer service, loads of breakfast options, loved the garden and the room was lovely.
Stayed in March 2024
Reviewed: 7 March 2024
Francesca
ItalyVery well located; helpful staff. Spacious and comfortable room.
Stayed in March 2024
Reviewed: 6 March 2024
Tak
Hong KongNone that I can recall.
Location is great, shuttle bus convenient. Superb hospitality. Quiet and spacious room. Nice Teppanyaki too.
Stayed in February 2024
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