531-0076 Osaka Prefecture, Osaka, Kita-ku Oyodonaka 1-1-20, Japan
#114 of 705 hotels in Osaka
Guests' ChoiceBased on 368 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
8.3
Facilities
8.8
Staff
9.3
Value for money
8.2
Free WiFi
9.0
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End of dialog contentReviewed: 25 September 2024
Elizabeth
NetherlandsThe construction currently around the hotel impacts those arriving by car- not always going to be an issue but something to keep in mind for the short term.
The location and the helpfulness of the staff
Stayed in September 2024
Reviewed: 31 August 2024
Sharon
AustraliaLocation was a bit far from the station and shuttle bus did not run late at night. Not many restaurants close by for convenience.
Beautiful hotel, well kept, exceptional reception staff who spoke good English and spacious rooms. Staff were very helpful in organising airport transfer and were extremely polite and 10/10 service. Shuttle bus to shops was also extremely helpful.
Stayed in August 2024
Reviewed: 30 July 2024
Hana
Saudi Arabia-When i asked for late Check out about 2:00pm the manager allowed only till 1:00 pm otherwise i have to pay. -Room service finish at 9:00 pm
Lobby, Room Size, Bedding was very comfortable.
Stayed in July 2024
Reviewed: 24 July 2024
Katherine
AustraliaVery large spacious king room was great. Clean and tidy and great breakfast. Very good location
Stayed in June 2024
Reviewed: 19 July 2024
Rene
MexicoVery nice hotel, the breakfast was stuning, you have a nice koji Pond and garden just outside the buffet.We enjoyed our stay on the hotel
Stayed in July 2024
Reviewed: 14 July 2024
Colin
United KingdomPaying extra for the swimming pool , very poor .
Hotel
Stayed in July 2024
Reviewed: 13 July 2024
Deborah
AustraliaThat we didn’t stay longer
The facility was beautiful, staff went out of their way to assist us with anything, the bedrooms were huge.
Stayed in July 2024
Reviewed: 10 July 2024
Katrina
AustraliaThe hotel was beautiful! From the foyer to the rooms! The hotels shuttle is definitely a plus, convenient and right on time! Felt very well looked after, staff were welcoming and very helpful! We loved exploring Osaka then coming back to the hotel for a peaceful rest!
Stayed in July 2024
Reviewed: 9 July 2024
Anita
AustraliaI cannot fault this hotel.
It was very easy to reach the hotel using the train and then it's just a short walk. It's in a great location and it has a beautiful garden. The staff are exceptional!
Stayed in June 2024
Reviewed: 22 June 2024
Warren
AustraliaUnable to sleep because of noise from people in room above constantly stomping, jumping, running. Think they did exercise in room from 5 am.
Large comfortable room
Stayed in June 2024
Reviewed: 21 June 2024
Anisha
IndiaLovely
Stayed in June 2024
Reviewed: 3 June 2024
Abhishek
United KingdomWater is not potable and Japan is HOT. There should be more drinking water and ice available in Summer.
Location, Room, and the staff.
Stayed in May 2024
Reviewed: 2 June 2024
Michelle
AustraliaTv was old. Rooms need renovating. No coffee machine.
The staff & the view
Stayed in June 2024
Reviewed: 31 May 2024
Anthony
Irelandexcellent faculties staff were outstanding
Stayed in May 2024
Reviewed: 27 May 2024
Diane
United StatesEverything was perfect.
Loved our stay at Westin Osaka. The location as perfect, we could even see the Westin sign from the train station, and such an easy walk. The greeting was so warm, the room was so comfortable, loved the reading chair and desk with 2 chairs. The bed was very comfortable, the view was beautiful. The shuttle back to the station was an added surprise. I wish we could have stayed longer.
Stayed in May 2024
Reviewed: 21 May 2024
Sreejit
IndiaThe hotel restaurants were always full for dinner and was never available. room service menu is extremely limited. We had to eat in Seven eleven since it was late.
Location is superb. Very near Shin Osaka station and right next to Umeda sky. Staff was courteous. Our corner suit had a very good view of Osaka.
Stayed in May 2024
Reviewed: 17 May 2024
Mary
United KingdomSlightly dated decor
Excellent staff, comfortable, discretely attentive.
Stayed in May 2024
Reviewed: 16 May 2024
Danielle
AustraliaReally lovely hotel and great staff.
Stayed in May 2024
Reviewed: 16 May 2024
Rosanna
AustraliaBeautiful hotel, great rooms and great location!! Staff were amazing!
Stayed in May 2024
Reviewed: 3 May 2024
Anthony
United Kingdom5,000 yen for a buffet breakfast is excessive. I have had far better breakfasts on this trip alone (Hotel Indigo / Hyatt Regency) which were cheaper and, I am sorry to say, better in their offering.
Elegant setting, rooms a little dated but very spacious.
Stayed in May 2024
Reviewed: 29 April 2024
Ken
IrelandThe bar facilities were expensive and closed quite early. Food costs in the hotel were also expensive so we didn't eat there other than room service breakfast.
This was an excellent hotel. We didn't purchase breakfast in the dining room opting instead for a small breakfast in our room which the hotel kindly agreed to do. The staff were very friendly and the room extremely spacious and comfortable. The hotel is a short walk from downtown.
Stayed in April 2024
Reviewed: 28 April 2024
J
Puerto RicoIt’s a beautiful place
Stayed in April 2024
Reviewed: 17 April 2024
Ayla
AustraliaBreakfast was amazing Staff were polite and efficient Clean rooms Free Shuttle bus to the train station I wanted a head spa and the lady at the desk was very helpful to find a salon and book an appointment for me. It was amazing!
Stayed in April 2024
Reviewed: 16 April 2024
Christopher
AustraliaVery good location. Helpful and Friendly staff. Adjoining rooms for my family.
Stayed in April 2024
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