248-0012 Kanagawa, Kamakura, Onarimachi 7-10-1, Japan
#7 of 23 hotels in Kamakura
Guests' ChoiceBased on 262 hotel reviews
8.5Cleanliness
9.1
Comfort
9.2
Location
8.7
Facilities
8.8
Staff
9.1
Value for money
8.2
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 June 2024
Stephanie
United StatesLocation is wonderful and the facilities are perfect.
Stayed in June 2024
Reviewed: 28 June 2024
Sarah
United KingdomThe rooms were cramped and the layout made it difficult to access storage and store cases etc
Convenient location, friendly staff, nice coffee
Stayed in June 2024
Reviewed: 17 June 2024
James
United StatesRoom is small Very firm mattresses
Great location Staff speak English fairly well
Stayed in June 2024
Reviewed: 15 June 2024
Sarah
United StatesNothing! Everything was wonderful.
We absolutely loved our stay here. It's a short walk from the train station and so close to various sights in Kamakura (many within 10-30 min walking distance) or a short bus ride away. Facilities were clean, the bath was great (they give you the code at check-in) and they provide instructions for anyone new to Japanese baths. Staff was super friendly and helpful with recommendations.
Stayed in June 2024
Reviewed: 14 June 2024
Teruko
AustraliaThe room was a bit small.
Nice setting and close to public transport
Stayed in May 2024
Reviewed: 3 June 2024
Carl
ThailandRoom including bathroom too small.
Japanese breakfast was excellent. Most memorable experience of our stay. Location also excellent.
Stayed in May 2024
Reviewed: 27 May 2024
Kristen
United StatesMore self service than used to, small bathroom, hard beds and pillows
Location, Japanese motif, clean
Stayed in May 2024
Reviewed: 25 May 2024
Heather
United StatesAmerican breakfast was a little strange.
Stayed in May 2024
Reviewed: 24 May 2024
Xiaojun
China3 minutes walk from the Kamakura station. Also a couple of minutes to the Kocho street. Great location to either go to the beach or into the mountains. The hotel is very nice and clean. All the facilities and supplies are really considerable. I especially like the big bathroom. Used it every day. Excellent experience!
Stayed in May 2024
Reviewed: 21 May 2024
April
United StatesGreat too. Nice onset. Great location. Loved the evening snack.
Stayed in May 2024
Reviewed: 19 May 2024
Annie
SingaporeIf i have to pick something then perhaps more option for breakfast. Breakfast is simple japanese set or western set. I had the japanese set and it's not bad.
Location is few mins walk from the train station and also walkable to most popular places or a short bus to the Hasedera temple, etc. Check-in was a breeze. Room is clean, spacious and has the basic amenities. Hotel also provided a night snack.
Stayed in May 2024
Reviewed: 15 May 2024
David
Hong KongThe hot bath is small as expected.
The pillow is great in Japanese style room. The staffs are very nice. The street is cool near the train station. Parking lot is guaranteed and near the hotel.
Stayed in May 2024
Reviewed: 14 May 2024
Hannah
FranceVery clean, well located, onsen clean and confortable, room small but well set up and good beds, lovely staff.
Stayed in May 2024
Reviewed: 9 May 2024
Darren
AustraliaRoom was a little small it was hard to fit a pram and luggage. The public bath does not allow anyone with tattoos.
Nice location, comfortable beds and modern feel.
Stayed in May 2024
Reviewed: 14 April 2024
Michael
United StatesN.A.
N.A.
Stayed in March 2024
Reviewed: 10 April 2024
Meri
FinlandThe hotel is near a tram crossing, leading to some noise from outside. Although we adjusted, it was initially disruptive. Accessing the women's bathing area was awkward, requiring a separate visit to the front desk when going. A more discreet entry system, like a separate key card, would improve the experience.
The location is excellent, surrounded by shops, restaurants, and cafes. It's a short walk to the beach and even closer to the train station, making transportation convenient. The complimentary night snack was a thoughtful touch, and the provided pyjamas were both comfortable and cute, making the room feel like home. Speaking of which, the room was spacious, adding to the comfort of our stay. Though I didn't use it, the manga library in the lobby was a cool, unique feature. I could stay here again for sure!
Stayed in April 2024
Reviewed: 9 April 2024
David
United StatesPublic bath is small for size of hotel.
Stayed in April 2024
Reviewed: 9 April 2024
Mayan
IsraelGreat hotel! Nice staff. Lovely facilities, the rooms themselves are excellent. The location is also really good and a few minutes walk from the train station.
Stayed in March 2024
Reviewed: 4 April 2024
Masako
United KingdomI love that they have an onsen but it is a bit small and windowless. But this is a minor downside as this small hotel is located in an urban area. The windows are not black out! Apparently reception can give you an eye mask if you need.
The location is superb. The hotel is a few minutes down a cute road on the quiet side of Kamakura station. There are many independent restaurants and shops down this road and you can avoid the crowds. Breakfast was very nice. The hotel is new and decorated in the contemporary Japanese style and very pretty. Staff were very helpful and located items my daughter forgot with no fuss. I found the staff to be very professional and kind.
Stayed in April 2024
Reviewed: 4 April 2024
Linda
United StatesBedding
Location was fabulous. Pillows pretty uncomfortable. Not great sound proofing.
Stayed in April 2024
Reviewed: 3 April 2024
Marie
FranceLocation, staff, breakfast, large room and hot bath. Everything was perfect. For a 2 nights stay this hotel is ideal.
Stayed in April 2024
Reviewed: 28 March 2024
Fay
United StatesDesign clean fresh excellent location
The location the staff the very special design.
Stayed in March 2024
Reviewed: 20 March 2024
Munehiro
United StatesThe water temperature in the public bath was lukewarm.
The location is very close to Kamakura Station. The facility is bigger than I expected. We visited in rainy day but they rent me an ambarella for free.
Stayed in March 2024
Reviewed: 8 March 2024
Franck
GermanyNo breakfast possible : employee Said it is full …. Unbelievable …. Hôtel Which does Not provide breakfast for all the guests … for 150€ the Night ….
Location
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content