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Reviews of THE BASICS FUKUOKA 4 stars

812-0013 Fukuoka, Fukuoka, Hakata-ku Hakataeki Higashi 2-14-1, Japan

#46 of 290 hotels in Fukuoka

Guests' Choice

Review score

Based on 330 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.2

  • Facilities

    8.8

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 23 June 2024

    9.0
    Convenient for airport catch up flight
    • Leisure trip
    • Family with young children
    • Standard Twin Room (Chapter 1) - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room a bit small.

    Very nice lobby.

    Stayed in June 2024

  • Reviewed: 19 June 2024

    7.0
    Location was good
    • Leisure trip
    • Family with young children
    • Moderate Twin Room (Chapter 2) - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    None

    Building

    Stayed in June 2024

  • Reviewed: 18 June 2024

    10
    Beautiful hotel full of books
    • Business trip
    • Family with young children
    • Superior Double Room (Chapter 3) - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    It was about 10-15 min walk to the main station which was manageable.

    Very beautiful lobby! Large and comfortable room

    Stayed in June 2024

  • Reviewed: 17 June 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Standard Twin Room (Chapter 1) - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Laundry is quite expensive.

    The rooms are very clean and tidy. The staff is very polite and helpful.

    Stayed in June 2024

  • Reviewed: 12 June 2024

    7.0
    Won’t really consider staying here again
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room (Chapter 4) - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We arrive at hotel at 1pm and staff told us the check in only at 3pm. We have to wait at the lobby for check in when everyone else who arrive later than us at 2pm all check in already. They didn’t even bother to come over to inform us that we can check in already. Very bad service, staff not well versed in English too. After paying parking fee during check out, we are stuck at carpark because the gantry did not detect our payment.

    Nice newly furnished hotel with big room space and bath room.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Twin Room (Chapter 4) - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very stylish design ans set up for the entire hotel. Room is clean amd walking distance to Hataka Station.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    7.0
    Splendid lobby but disappointing stay
    • Leisure trip
    • Couple
    • Standard Twin Room with Club Lounge Access (Episode 1) - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Incessant noise from lifts Tiny bathroom Ungracious check in Poor breakfast- they refused to even cook an egg providing only powdered scrambled egg No bread

    Close to the station Reasonable club lounge

    Stayed in June 2024

  • Reviewed: 6 June 2024

    7.0
    In most respects the hotel met our needs.
    • Leisure trip
    • Couple
    • Superior Twin Room (Chapter 3) - Non-Smoking
    • Stayed 2 nights

    Breakfast was not good value for money.

    Location was ok.

    Stayed in May 2024

  • Reviewed: 3 June 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Moderate Double Room (Chapter 2) - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Shower head too weak… everything else perfect

    Spacious room

    Stayed in June 2024

  • Reviewed: 26 May 2024

    7.0
    Weekend stay in Hakata.
    • Leisure trip
    • Couple
    • Moderate Twin Room (Chapter 2) - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Towels were odd size which made it hard to use. Breakfast @ 3000yen too expensive. No self use coin laundry.

    Modern outlook, good location & quiet neighborhood.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Very good
    • Family with young children
    • Moderate Double Room (Chapter 2) - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Japanese beds are a bit hard

    Most everything

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    The lobby is fantastic. The hotel’s staff is very helpful and have service mind.
    • Leisure trip
    • Family with young children
    • Superior Twin Room (Chapter 3) - Non-Smoking
    • Stayed 4 nights

    There is no bedside table and closet. Expect the hotelto provide a shower cap.

    The breakfast is good and has variety of foods but the price is quite high for the buffet.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    10
    Pleasant stay in the heart of Fukuoka
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room (Chapter 4) - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    A set of dumbbells would be a nice asset for the gym.

    Well located (10min walk from Fukuoka main station), incredibly designed and with top notch service, Basics Fukuoka is a great experience for everyone. Their room service has different options to care for the environment that are well explained, so you can opt into any preferred option. It was a gym with cardio machines as well as a leg press, chest press and pulldown machine. They also have yoga mats, foam rolls and free water. My bathroom had a bathtub (including free bath salt) as well as a separate shower which I both enjoyed.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    A very good hotel conviniently located
    • Leisure trip
    • Solo traveller
    • Moderate Double Room (Chapter 2) - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The hallway is absolutely as stunning as in all the photos which is why, besides the location (quite close to the Hakata station), I chose it. The room was very big and so was the bathroom and everything was very clean. The bed was comfortable although I prefer the more Japanese style — this one was more western, to be expected with the decor. The staff were very nice and helpful as always.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    Everything is good !
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room (Chapter 4) - Non-Smoking
    • Stayed 3 nights

    nothing

    Everything is good and the staff are all very helpful and polite.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    Enjoyable and relaxing
    • Leisure trip
    • Couple
    • Standard Twin Room (Chapter 1) - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    The decor is so unique. And the amenities were good too

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Very good price for the value. Spacious room
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room (Chapter 4) - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The lighting options in the room were very limited.

    It’s a beautiful place at a good location. The hotel faces a park that’s full of cherry trees. The lobby is a little wonder.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Loving the location and the breakfast
    • Leisure trip
    • Couple
    • Moderate Double Room (Chapter 2) - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There were no tissue paper in the room

    The architecture of the lobby

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Twin Room (Chapter 1) - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Limited equipment in the gym. Just getting a bench and weights would make it perfect.

    Very comfortable beds and pillows, spacious and nice rooms

    Stayed in April 2024

  • Reviewed: 25 April 2024

    7.0
    This is a great hotel and we thought it was also great value!
    • Business trip
    • Family with young children
    • Standard Twin Room (Chapter 1) - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    One a key a room, we had two rooms and both my husband and I wanted keys to the others room- we have three kids and had to split in the bedrooms for sleeping arrangements. We were told, “only one key a room”.

    Location and the lobby!

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Stay here. It's one of the best options around.
    • Leisure trip
    • Couple
    • Moderate Double Room (Chapter 2) - Non-Smoking
    • Stayed 2 nights

    No complaints at all about the hotel, its location nor the wonderful city of Fukuoka.

    This is a comfortable hotel with larger than normal rooms, good beds and pillows, amazing staff, and a bath tub you can actually extend your legs in. A big thank you to May at the front desk, who was wonderfully helpful with finding us everything we needed during our stay. Her warmth and good humor made us feel at home. The location is an easy walk from Hakata Station on smooth (luggage wheel friendly) streets and a couple blocks from great coffee. Oh, and the selection of art books in the lobby are a great way to spend a some time waiting for taxis, spouses and or children.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room (Chapter 4) - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Location is not very close to the station but in a way is good, the area is not so crowded but need a 5-10 mins walk from Hakata station which we dont mind.

    Grand lobby design, bedroom size, hospitable and responsive staff

    Stayed in April 2024

  • Reviewed: 13 April 2024

    7.0
    Looks good on photo
    • Leisure trip
    • Couple
    • Moderate Double Room (Chapter 2) - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room doesn't have any view, and it's very functional hotel, no breakfast included too. A little far walk to JR.

    Lobby looks grand

    Stayed in April 2024

  • Reviewed: 4 April 2024

    10
    We would definitely stay here again!
    • Leisure trip
    • Family with young children
    • Standard Twin Room (Chapter 1) - Non-Smoking
    • Stayed 1 night

    This hotel was a great find! Excellent location to the train station and a short trip to the airport. Room was lovely and the breakfast exceeded expectations. Staff were very helpful and the hotel was so clean.

    Stayed in March 2024

Showing 1 – 25

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