812-0013 Fukuoka, Fukuoka, Hakata-ku Hakataeki Higashi 2-14-1, Japan
#46 of 290 hotels in Fukuoka
Guests' ChoiceBased on 330 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
8.2
Facilities
8.8
Staff
8.8
Value for money
8.2
Free WiFi
8.6
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End of dialog contentReviewed: 23 June 2024
Nguyen
SingaporeRoom a bit small.
Very nice lobby.
Stayed in June 2024
Reviewed: 19 June 2024
Nari
GuamNone
Building
Stayed in June 2024
Reviewed: 18 June 2024
Solmaz
GermanyIt was about 10-15 min walk to the main station which was manageable.
Very beautiful lobby! Large and comfortable room
Stayed in June 2024
Reviewed: 17 June 2024
Kalyani
IndiaLaundry is quite expensive.
The rooms are very clean and tidy. The staff is very polite and helpful.
Stayed in June 2024
Reviewed: 12 June 2024
Mui
SingaporeWe arrive at hotel at 1pm and staff told us the check in only at 3pm. We have to wait at the lobby for check in when everyone else who arrive later than us at 2pm all check in already. They didn’t even bother to come over to inform us that we can check in already. Very bad service, staff not well versed in English too. After paying parking fee during check out, we are stuck at carpark because the gantry did not detect our payment.
Nice newly furnished hotel with big room space and bath room.
Stayed in June 2024
Reviewed: 10 June 2024
Ka
Hong KongVery stylish design ans set up for the entire hotel. Room is clean amd walking distance to Hataka Station.
Stayed in June 2024
Reviewed: 7 June 2024
Marilyn
United KingdomIncessant noise from lifts Tiny bathroom Ungracious check in Poor breakfast- they refused to even cook an egg providing only powdered scrambled egg No bread
Close to the station Reasonable club lounge
Stayed in June 2024
Reviewed: 6 June 2024
Simon
AustraliaBreakfast was not good value for money.
Location was ok.
Stayed in May 2024
Reviewed: 3 June 2024
Chun
Hong KongShower head too weak… everything else perfect
Spacious room
Stayed in June 2024
Reviewed: 26 May 2024
Lynn
SingaporeTowels were odd size which made it hard to use. Breakfast @ 3000yen too expensive. No self use coin laundry.
Modern outlook, good location & quiet neighborhood.
Stayed in May 2024
Reviewed: 23 May 2024
Khoury
United StatesJapanese beds are a bit hard
Most everything
Stayed in May 2024
Reviewed: 20 May 2024
Sirinate
ThailandThere is no bedside table and closet. Expect the hotelto provide a shower cap.
The breakfast is good and has variety of foods but the price is quite high for the buffet.
Stayed in May 2024
Reviewed: 14 May 2024
Steve
SwitzerlandA set of dumbbells would be a nice asset for the gym.
Well located (10min walk from Fukuoka main station), incredibly designed and with top notch service, Basics Fukuoka is a great experience for everyone. Their room service has different options to care for the environment that are well explained, so you can opt into any preferred option. It was a gym with cardio machines as well as a leg press, chest press and pulldown machine. They also have yoga mats, foam rolls and free water. My bathroom had a bathtub (including free bath salt) as well as a separate shower which I both enjoyed.
Stayed in May 2024
Reviewed: 11 May 2024
Camille
SwitzerlandThe hallway is absolutely as stunning as in all the photos which is why, besides the location (quite close to the Hakata station), I chose it. The room was very big and so was the bathroom and everything was very clean. The bed was comfortable although I prefer the more Japanese style — this one was more western, to be expected with the decor. The staff were very nice and helpful as always.
Stayed in May 2024
Reviewed: 8 May 2024
Angel
Hong Kongnothing
Everything is good and the staff are all very helpful and polite.
Stayed in April 2024
Reviewed: 1 May 2024
Yin
AustraliaNothing
The decor is so unique. And the amenities were good too
Stayed in April 2024
Reviewed: 28 April 2024
Annie
TaiwanThe lighting options in the room were very limited.
It’s a beautiful place at a good location. The hotel faces a park that’s full of cherry trees. The lobby is a little wonder.
Stayed in April 2024
Reviewed: 27 April 2024
Tamaka
JapanThere were no tissue paper in the room
The architecture of the lobby
Stayed in April 2024
Reviewed: 25 April 2024
Jose
SpainLimited equipment in the gym. Just getting a bench and weights would make it perfect.
Very comfortable beds and pillows, spacious and nice rooms
Stayed in April 2024
Reviewed: 25 April 2024
Sara
United StatesOne a key a room, we had two rooms and both my husband and I wanted keys to the others room- we have three kids and had to split in the bedrooms for sleeping arrangements. We were told, “only one key a room”.
Location and the lobby!
Stayed in April 2024
Reviewed: 16 April 2024
Mark
United StatesNo complaints at all about the hotel, its location nor the wonderful city of Fukuoka.
This is a comfortable hotel with larger than normal rooms, good beds and pillows, amazing staff, and a bath tub you can actually extend your legs in. A big thank you to May at the front desk, who was wonderfully helpful with finding us everything we needed during our stay. Her warmth and good humor made us feel at home. The location is an easy walk from Hakata Station on smooth (luggage wheel friendly) streets and a couple blocks from great coffee. Oh, and the selection of art books in the lobby are a great way to spend a some time waiting for taxis, spouses and or children.
Stayed in April 2024
Reviewed: 13 April 2024
Johan
AustraliaLocation is not very close to the station but in a way is good, the area is not so crowded but need a 5-10 mins walk from Hakata station which we dont mind.
Grand lobby design, bedroom size, hospitable and responsive staff
Stayed in April 2024
Reviewed: 13 April 2024
Goh
SingaporeRoom doesn't have any view, and it's very functional hotel, no breakfast included too. A little far walk to JR.
Lobby looks grand
Stayed in April 2024
Reviewed: 4 April 2024
Kathleen
United StatesThis hotel was a great find! Excellent location to the train station and a short trip to the airport. Room was lovely and the breakfast exceeded expectations. Staff were very helpful and the hotel was so clean.
Stayed in March 2024
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