Nothing.

Diner and breakfast were amazing. Private onsen are really nice, quiet and revigorating. The room was very nice and the futons were really comfortable. I would definitely recommand the place !

Stayed in September 2024

It was a bit hard to get to but it's worth it and the town itself is more peaceful because of that!

Everything was amazing! If we ever go to that area of Japan again, we will definitely stay there again!

Stayed in September 2024

None

The food, room and bath are great!

Stayed in September 2024

The only thing we found that would have made the stay perfect for us was that there was only one dinner option, a multiple course meal. A lighter meal of a one course main meal option may be preferred for some people.

The privacy within the Ryokan made for an intimate stay. It's a place where you have time with your partner and don't have to be with many other guests.The private baths were readily available, and we didn't have to book or wait for vacancies. The restaurant had a beautiful view of the river, and when we were there during the typhoon, dining beside the water was spectacular. We loved the room we stayed in as it overlooked the river and forest and was beautifully decorated with traditional Japanese decor. The futons were cosy to sleep on and comfortable for a good night sleep. Staff were so lovely. We found all staff members helpful and considerate of our needs. It was great to have fluent English speaking staff, also, so there was no language barrier between us.

Stayed in September 2024

Please note that there is an option of a smoking room. If you are not a smoker and want a non smoking room make sure to let them know.

The hotel was absolutely lovely- we stayed in the room with a private outdoor bath for one night and it was incredible. The staff are very friendly and helpful. The food is great (we had breakfast and dinner). The surrounding area is beautiful and the Kawazu seven waterfalls trail which is beautiful is pretty close.

Stayed in August 2024

No vegetarian food

Everything. This is an incredible experience

Stayed in August 2024

The room was very clean and the beds already prepared for the night. The small table had kettle and tea which came in useful. The sitting room had an amazing view on the room and it was very relaxing. The onsens (spas) were all beautiful and it was amazing to visit them. The breakfast was a traditional Japanese one served over the river. The food tasted delicious and it was a magnificent view. The staff extremely helpful and nice.

Stayed in July 2024

Maybe include last minute dinner option.

My family and I recently stayed at Tatsuta Ryokan and had the best onsen experience in Japan so far! Before COVID, my family and I used to travel a lot to Japan, and Tatsuta is by far the warmest and most welcoming compared to the other onsen hotels we’ve stayed at. Getting there from Tokyo is straightforward: take the JR line to Shuzenji station, and then you can either take a taxi or schedule a free ride with the hotel staff in advance. From the moment I arrived, the staff were incredibly warm and welcoming, making me feel right at home, despite my late arrival at around 9 PM. Their hospitality truly enhanced my stay and made the entire experience unforgettable. The onsen facilities were exceptional, especially the private ones, which offered a serene and relaxing environment. Checking availability is quick and convenient by scanning the QR code with your phone. My family and I were able to enjoy all the onsen due to the limited number of guests the hotel accommodates. This also added to the experience by providing a quiet and beautiful forest stay with fewer people around. The attention to detail in maintaining cleanliness and comfort was evident, and I thoroughly enjoyed every moment spent soaking in the soothing waters. The water temperature was just right! The breakfast the next morning was very traditional, allowing us to sit by the river and enjoy the scenery with the sounds of birds. The warm and welcoming staff guided us through the local food experience. The taste was spot on and very similar to Kaiseki dining. Budget-wise, the breakfast was somewhat a substitute for a Kaiseki meal. Before we left, we asked the front desk to call a taxi for us. The staff walked us to the taxi, which is really something you don’t often experience nowadays. As they waved us goodbye, I thought, "I have to come back." Overall, this was an outstanding experience that

Stayed in June 2024

Everything

Stayed in July 2024

N/A

My stay at the Ryokan was exceptional. The beautiful and serene setting above the waters provided peace and tranquility. The staff were outstanding, ensuring a lovely experience. I thoroughly enjoyed my time and highly recommend this place for a relaxing getaway.

Stayed in June 2024

Bugs started to come into the dining area for dinner, it's open to the river which is nice so probably nothing that can be done about it

Loves the dinner and the walk with the lantern to view fireflies

Stayed in June 2024

Nothing!

Lovely friendly staff, gorgeous room, the best room I’ve ever stayed in! I was so relaxed listening to the river I wished I could stay forever

Stayed in May 2024

Accessibility to the resort by public transport can be discouraging.

The scenic beauty and tranquility of the whole resort were mesmerising. The setting for the Kawadoko dining and private onsen were stunning. The food items for dinner and breakfast were well-presented and exquisite.

Stayed in June 2024

A magical spot in the nature

Stayed in May 2024

Location such a wonderful, beautiful, chill out place

Stayed in May 2024

Love this place n the dinner by the river side is superb.

Stayed in April 2024

The general bath area is quite lacking for a ryokan. But the private bath areas are great. Everything is great except the general bath area.

We like the welcoming receptionist and the reception area. All the staff were friendly. We loved the dinner and breakfast by the river. We loved the private onsen.

Stayed in May 2024

Unfortunately the milk wasnt restocked when we stayed.

4 great onsen. The staff was very friendly and explained how the various dishes are to be eaten or prepared when asked).

Stayed in May 2024

The massive spider

How warm and welcoming and eager to help the staff were.

Stayed in May 2024

It would have been more convenient if the outdoor onsens had their own bathing area instead of having to use the public bathing area and then walking some distance to the outdoor baths.

The meals were exquisite. Whether raining or sunny, the riverside dining was a beautiful experience. We appreciated that there were staff who could speak English and they helped us book an activity in Otsuki as well. We were also touched by Mr Yamada (the owner) who helped us take our luggage to the car in the rain and brought us umbrellas. So friendly and kind!

Stayed in May 2024

Ryokan style , and close up nature water, fresh air, good food. Everything is good. But Onsen is a bit to find out.

Stayed in April 2024

Nothing!

Best Ryokan ever ! This place is stunning and our bedroom with the private onset was amazing !

Stayed in May 2024

The service, the onsen and the dinner and breakfast were all fantastic. The restaurant is situated right next to the river which gives it a lot of charm. You also get to eat under a kotatsu which makes it a great experience.

Stayed in May 2024

The private onsen need to state the opening hours clearly.

Very good environment although is a bit far from public transport. The kaiseki dinner food is do good that really indulge in it. Definitely will come back.

Stayed in April 2024