542-0076 Osaka Prefecture, Osaka, Chuo-ku Namba 5-1-60, Japan
#144 of 705 hotels in Osaka
Guests' ChoiceBased on 1107 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
9.6
Facilities
8.6
Staff
8.9
Value for money
7.9
Free WiFi
8.6
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End of dialog contentReviewed: 28 September 2024
Salina
CanadaSuper convenient, directly connect to Nankai Railway and department store. Great breakfast!
Stayed in September 2024
Reviewed: 26 September 2024
Lynn
United StatesThe buffet was excellent!!!! Assortment and taste was the best we’ve ever had in Osaka! The service was excellent, helpful, and very polite.
Stayed in September 2024
Reviewed: 26 September 2024
Salvador
United StatesOverall, a fantastic hotel, location is hard to beat.
Stayed in September 2024
Reviewed: 22 September 2024
Rusdan
SingaporeThe Wifi sucks due to over capacity of bandwidth on their channel.
Good location, clean room, excellent staff Location is right smack in central osaka and just above Namba Station. Staff is good too and the room is clean
Stayed in September 2024
Reviewed: 21 September 2024
Lim
SingaporeAll great
Stayed in September 2024
Reviewed: 20 September 2024
Teresa
SingaporeGetting out of the bathtub can be difficult
Location
Stayed in September 2024
Reviewed: 19 September 2024
Anthoney
AustraliaThe first room we were allocated had a king size bed pushed up against the wall which makes it awkward for one person to get out. We were given another room with twin beds thus solving the difficulty.
The location was great and easy to find in a large complex railway station. The room was very comfortable as was the bed. The lobby was large and a great place to sit and have a coffee.
Stayed in September 2024
Reviewed: 18 September 2024
Ross
SwitzerlandI believe the variety of the breakfast buffet could be improved at no extra costs to the hotel. Having the same food for 10 days were a bit boring, so we ended up just having the healthy food (salad, their sesame sauce was so delicious!), boiled eggs, porridge, and fruits.
Everything! 1. Location, Location, Location. The hotel is located right above Namba station, where you can get a direct train from KIX airport (40 mins). We followed their instructions and had NO issue finding it at all, so don’t listen to others who complained about getting lost, just read the instructions carefully and you’ll be fine. The hotel is next to Takashimaya, then opposite is Ebisu Bashi-Suji which takes you all the way to Dotonbori, and the next shopping / dining alley (with Starbucks at the entrance) will take you directly to the Fish Market. 2. The staff were super friendly, from check in to breakfast. Nam (the tall Asian man with glasses) from the breakfast staff was very attentive, caring and naturally friendly although they were all flat out during our stay. Seeing the breakfast staff run around like crazy there made us appreciate how lucky we are :) 3. Their pool and gym are great, we got to use them daily during our 10 day stay. 4. Our room was big compared to most hotels in Japan (I’ve been to Japan 4 times for holiday). Nice city view too.
Stayed in August 2024
Reviewed: 15 September 2024
Ignasi
SpainSwiss quality and high facility services as expected in a Swissotel after having stayed at several ones.
Stayed in September 2024
Reviewed: 13 September 2024
Jake
New ZealandFantastic location and an amazing room with a view. We loved our stay here
Stayed in September 2024
Reviewed: 11 September 2024
Brenda
Hong KongA personal preference: I would prefer a shower instead of a tub.
Great location. The room gave a nice view as we were on the 30th floor. The room was spacious and the nespresso machine in the room was a nice touch.
Stayed in September 2024
Reviewed: 10 September 2024
Budi
SingaporeGood location if you are taking nankai line to kansai airport. Walkable to dotonbori
Stayed in September 2024
Reviewed: 4 September 2024
Cheuk
Hong KongConvenient location
Stayed in August 2024
Reviewed: 2 September 2024
Vesa
FinlandThe restaurants and breakfast was good, but considering it being such a high-level hotel in one of the best places in the world for food culture I was expecting more.
The facilities were really good and the location couldn't have been better. I mean the location must be one of the best places in the whole city.
Stayed in August 2024
Reviewed: 2 September 2024
Wong
Hong KongTheir maids had odours and irritating
Close to station and attractions , free gym n pool
Stayed in August 2024
Reviewed: 29 August 2024
Chitchai
ThailandBest location in Namba.
Stayed in August 2024
Reviewed: 26 August 2024
Yeo
SingaporeThe staff could have been friendlier
The hotel is ideally located in Osaka, offering numerous shopping opportunities. It's situated in a fantastic location, with Dotonbori just a short walk away.
Stayed in June 2024
Reviewed: 21 August 2024
Morgan
AustraliaIt was in the perfect location the staff were awesome the room was great and clean
Stayed in August 2024
Reviewed: 20 August 2024
Pete
United KingdomGreat location, very helpful staff with uncompromising attention to detail and willingness to help. Super clean!!
Stayed in August 2024
Reviewed: 20 August 2024
Kate
CanadaPerfect location, clean and spacious rooms!
Stayed in July 2024
Reviewed: 16 August 2024
Wong
Hong KongN/A
Convenient, close to train station.
Stayed in August 2024
Reviewed: 16 August 2024
Marie-therese
United KingdomNothing loved it. Great value also.
Great location. Spacious rooms and really great facilities. Loved the Onsen and staff were excellent. Rooms are well designed.
Stayed in August 2024
Reviewed: 13 August 2024
Yuen
Hong KongSwimming pool water had too much chlorine
Location was good
Stayed in July 2024
Reviewed: 11 August 2024
Amanda
AustraliaGreat location
Stayed in August 2024
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