542-0076 Osaka Prefecture, Osaka, Chuo-ku Namba 5-1-60, Japan
#146 of 693 hotels in Osaka
Guests' ChoiceBased on 1007 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
9.6
Facilities
8.6
Staff
8.9
Value for money
7.9
Free WiFi
8.6
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End of dialog contentReviewed: 21 June 2024
Andi
SingaporeNA
Location is perfect, facilities is complete, room is clean and spacious, breakfast is satisfactory. Nothing to complain about.
Stayed in June 2024
Reviewed: 17 June 2024
Kristin
United StatesAbsolutely loved everything! The staff in particular was outstanding!
Stayed in June 2024
Reviewed: 16 June 2024
Chien
TaiwanThe design of shower is very bad. Water goes everywhere after shower. It's pretty annoyed.
The location is great I love it! However, it's hard to find the entrance when you driving. Their official website doesn't make it very clear. So we couldn't find the entrance to get to the lobby. What a shame.
Stayed in June 2024
Reviewed: 12 June 2024
Irene
SingaporeNil
The location is very accessible to trains and shops and eateries. Very convenient place to stay at.
Stayed in June 2024
Reviewed: 10 June 2024
Olivia
AustraliaRooms are a little dated, but well maintained and spotless.
Spacious room, very clean. Customer service is exceptional. Great facilities, recommend the skybar for views.
Stayed in May 2024
Reviewed: 9 June 2024
Hyonsook
United StatesGreat location!
Stayed in April 2024
Reviewed: 6 June 2024
Jacqueline
AustraliaBreakfast was extensive, excellent.
Stayed in March 2024
Reviewed: 5 June 2024
Sharene
United StatesThe glass in the shower did not extend far enough so the shower water splashed out. Beds were a little too hard. Breakfast was not up to the usual tasty Japanese hotel standards. There were many items but they were bland.
The location made our daily travels easy. The facilities were beautiful and elevators were always quick. It's nice the rooms were larger than the normal Japanese hotels. Bathrooms were shiny and clean too.
Stayed in May 2024
Reviewed: 4 June 2024
Nikki
United StatesExcellent location and good room. We received great advice about getting around the area. Housekeeping was excellent. Grate bakery. We loved spending time at the rooftop bar and restaurant.
Stayed in May 2024
Reviewed: 4 June 2024
Christina
AustraliaFound it a little dated but serviced our needs well.
Location, breakfast was excellent & gym facilities were ideal.
Stayed in May 2024
Reviewed: 3 June 2024
Nirmala
AustraliaThe space and how well it was located to everything
Stayed in June 2024
Reviewed: 2 June 2024
Adam
United StatesBreakfast was a bit disappointing given the price. Laundry was also very expensive.
Location, cleanliness, ammenities
Stayed in May 2024
Reviewed: 2 June 2024
Jeff
United StatesThis isn't a 5 star property. Rooms were clean and comfortable, but felt like a generic 3.5 to 4 star business hotel vs. something elegant.
Stayed 2 nights and the hotel was comfortable and clean. Very good location near Dotonbori for shopping and eating, though quite a hike from the Shinkansen station.
Stayed in June 2024
Reviewed: 1 June 2024
Wendy
SingaporeBottled water that had to be opened with bottle opener
Location was walkable to many places & lotsa shopping & food around the hotel
Stayed in May 2024
Reviewed: 29 May 2024
Tan
SingaporeNothing at all
We had an upgrade and we were surprised and delighted.
Stayed in May 2024
Reviewed: 28 May 2024
Winston
PhilippinesLocation
Stayed in March 2024
Reviewed: 28 May 2024
Faizal
SingaporeNil
Excellent breakfast variety.
Stayed in May 2024
Reviewed: 26 May 2024
Paul
United KingdomThe rooms and facilities. Also location was excellent
Stayed in May 2024
Reviewed: 26 May 2024
Hf0820
JapanI do not have it. It is good hotel for value.
From KIX airport, by Express train is the best and hotel is above the Namba Nankai station, Wonderful location.. I will introduce my staff when they come to Tokyo.
Stayed in May 2024
Reviewed: 24 May 2024
Jennifer
United StatesThere were only two towels in the bathroom at one time, and they were small and not very soft.
The location is the best feature about this hotel. You take an elevator down and you are LITERALLY at all of the shopping. Of course you are literally on top of the Osaka Namba train station so it makes it super easy to get around. The rooms are decent for sure: There is a nespresso coffee maker, water bottles in the little fridge, plenty of outlets and the shower has great water pressure. I wish the towels were softer and larger, however. The hotel buffet breakfast is fairly decent, but definitely not the best we had in Japan. Note: They do have gluten free rolls for breakfast if you ASK them - they're not put out, but that's a great item for folks who are gluten free. We found that most of the items on the buffet were lukewarm at best, but we've read that this might be more of a Japan thing. The concierge staff at the hotel is GREAT - USE THEM for ideas on where to eat. Pro tip: Go to the basement of the Takashimaya department store which is right down that elevator. They have a TON of food options you can grab and go and eat in your room, or eat outside in the large patio/park area outside of the hotel (not sure what to call it). Note that you are on the hook for finding trash cans in Japan - it's a challenge! There are also small 'shops' in that basement area with incredible pastry treats! This is a do not miss! We had a LOT of luggage (because of all the shopping) and we needed to head to Kyoto. There are several ways to do this. We decided to take a taxi to Shin Osaka, and catch the Shinkansen to Kyoto. Yes it's more expensive this way and overall probably takes longer, but the Shinkansen has great options to manage lots of luggage. Of course you can do the cheaper option of taking a local train to Kyoto from Osaka Namba (and also transferring if my memory serves me correctly), but we chose the other route and it worked out great.
Stayed in May 2024
Reviewed: 24 May 2024
Caren
United StatesNothing
Location! Amenities! Staff! Comfortable! Highly recommend!
Stayed in May 2024
Reviewed: 24 May 2024
Joseph
United KingdomWell located and all round good hotel
Stayed in May 2024
Reviewed: 24 May 2024
Jennie
United Stateslocation, view
Stayed in April 2024
Reviewed: 22 May 2024
Moshe
Israelall was good
Nice hotel, central location - near to the city center and all main attractions, very well maintained rooms - clean, new, quiet and very comfortable.
Stayed in May 2024
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